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Nice location because it is next to the mall.

This hotel is very clean, people very friendly. Excellent hotel I recommend when you visit El Salvador stay in this hotel.

Exelent Location, VIP Lounge, Bar,But Staff was AmazingMarisol at the front desk an The Lady at Kitchen at Breakfast, Best Waiters ever

This hotel has one of the best locations ever! Closed to the US embassy, restaurants, malls, gyms and outdoor locations… The fresh true Salvadoran continental breakfast will make you feel right at home !!!!

we hit the jackpot when we booked this hotel. It was our first time in El Salvador. It is conveniently located near shopping, restaurants and even a movie theater. Close enough to the cathedral, the library and the Palace by cheap Uber. (driving is hectic) but the best part was the service. So much, that we ended up eating every day at the hotel. The people there is fantastic. Thank you Armando and Rafael

Had a fantastic time!

I always stay at this hotel, I feel right at home, the beds are so comfortable, the staff is so attentive, friendlyand kind like all good salvadoreans, and the breakfast is amazing, they have a variety of food, from pupusas, omelets, green juice, coffe, yogurt and granola, etc. I love Holiday Inn!

My go to hotel in San Salvador. Staff remember guests and are helpful down to the last detail. Taxi drivers working with the hotel are available and reliable. Rooms are comfortable and clean and the restaurant offers good value cousine.

I don't know where to begin. The communication with the staff through email was great, I waited only minutes to get a response. What took the cake for me is that when we pulled up it was raining hard and the young lady working the front desk came out with umbrellas holding them for us to keep the rain off of us, that's customer service I've never expected nor received. The rooms are a little on the small side but absolutely clean and well maintained with amazing waterfall showers, the view was...

Instalaciones limpias. Personal amable. Muy recomendado

Todo bien

The hotel looks exactly like the pictures. The location is very convenient and close to shopping and restaurants. Make sure you use Uber Eats if you’re not leaving the hotel. The room was clean, the water was hot, the towels were thick. I recommend.

Hotel Villa Serena was great! It is a very clean, spacious property. The staff made us feel at home. They were attentive to our needs as well as accommodating. The place is in a very safe place and conveniently located close to different restaurants and the Galleria Mall. Breakfast was nice and varied. Totally recommend.

nice place, half a mile walking distance from Plaza libertad, the BINAES and the Nacional palace...

I loved it. Friendly and nice staff, even had a tour guide recommend for me.

Staff were so friendly, but you should be able to speak Spanish. We had difficulty communicating with them as none of us didn't speak Spanish.

Cuartos y baños con mucho espacio. Muy limpios, personal muy amable y servicial. Me encanto este hotel, definitivamente regresare.