Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers

Reviews of TRYP by Wyndham Isla Verde

3.5 out of 5
TRYP by Wyndham Isla Verde
4820 Isla Verde Ave, Carolina

Reviews

8.2

Very Good

Rating 10 - Excellent. 535 out of 1052 reviews" "
Rating 8 - Good. 267 out of 1052 reviews" "
Rating 6 - Okay. 128 out of 1052 reviews" "
Rating 4 - Poor. 64 out of 1052 reviews" "
Rating 2 - Terrible. 58 out of 1052 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Sharon

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It was close to the beach, but there was nothing else around it. No where to go shopping, or no entertainment.
Stayed 3 nights in May 2024

8/10 Good

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

8/10 Good

KAREN Y

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect! The bed was extremely comfortable. My only complain is the lighting in the room was very poor.
Stayed 3 nights in May 2024
Response from Reservations Department on 2024/5/24
Thanks for staying with us, Karen! We appreciate your lovely feedback. Kindly note our lighting standards are set in an effort to be more environmentally conscious, as part of our Wyndham Green initiative. We're happy to hear you enjoyed your stay, and we hope you'll visit us again soon!

10/10 Excellent

Juanita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, Clean, Friendly Staff, Perfect location. I will definitely be booking again.
Stayed 3 nights in May 2024
Response from Reservations Department on 2024/5/24
Thanks for staying with us, Juanita! We appreciate you taking the time to share your wonderful feedback with us and we're very happy to hear everything was to your liking, especially the service provided by our guests and the comfort of our priced location. We hope to welcome you again soon!

2/10 Terrible

Deanna

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The place had roaches
Stayed 4 nights in May 2024
Response from Reservations Department on 2024/5/21
Thank you for staying with us, Deanna! We thank you for taking the time to share your feedback with us, and we are sincerely sorry to hear not everything met your expectations. Please note our facilities are routinely inspected and fumigated in accordance with our protocols. Nevertheless we will be sharing your comments with our Housekeeping & Engineering Teams to follow up on your concerns and ensure we always uphold the standards of room quality and cleanliness we strive for. We hope you will consider TRYP Hotels again in the future, and that we may welcome you again soon. ¡Bonito día!

10/10 Excellent

Alex

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really place, everything is close, beach was awesome, staff was nice.
Stayed 4 nights in May 2024
Response from Reservations Department on 2024/5/21
Thank you for staying with us, Alex! We appreciate your feedback and we're very happy to hear everything was to your liking, especially the care provided by our teams and the convenience of our location. We hope you'll visit us again soon!

6/10 Okay

Elijah

Liked: Staff & service
...
Stayed 1 night in May 2024
Response from Reservations Department on 2024/5/22
Thank you for staying with us, Elijah! We would love to know what could have been better, and we are at your service if you should like to reach out directly and tell us more about your stay. We hope you will consider TRYP Hotels again in the future and that we may welcome you again soon!

10/10 Excellent

Christerfer

Traveled with family and small children, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience! Everything advertised is pretty accurate. Very convenient to everything.
Stayed 7 nights in May 2024
Response from Reservations Department on 2024/5/21
Thanks for staying with us, Christerfer! We appreciate you taking the time to share your feedback and we're very happy to hear everything was to your liking. We hope to welcome you again very soon!

8/10 Good

Marisol, long branch

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly! No need to rent car!
Stayed 2 nights in May 2024
Response from Reservations Department on 2024/5/15
Thanks for staying with us, Marisol! We appreciate you taking the time to share your feedback and we're happy to hear you enjoyed your stay, especially the care and service provided by our teams. We hope you will visit us again soon!

6/10 Okay

Lamont

Traveled with partner
Disliked: Staff & service
It was average no other way to put it
Stayed 4 nights in May 2024
Response from Reservations Department on 2024/5/14
Thanks for staying with us, Lamont! We appreciate your feedback and we hope to welcome you again soon!

10/10 Excellent

Donald Roy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a pretty ordinary hotel but they are perfect in their ordinariness which makes it quite nice. Nice location a block from the beach. Good, reasonable, Italian restaurant on site.
Stayed 2 nights in Apr 2024
Response from Reservations Department on 2024/5/13
Thanks for staying with us, Donald! We appreciate your feedback and we're very pleased to hear you enjoyed your stay. Hope you'll visit us again soon!

10/10 Excellent

Evangeline, Newark

Liked: Cleanliness, staff & service, property conditions & facilities
Good Location . Nice Room . Clean . Nice and Helpful Staff
Stayed 2 nights in Apr 2024
Response from Reservations Department on 2024/5/13
Thanks for staying with us, Evangeline! We appreciate you taking the time to share your feedback and we're very happy to hear everything was to your liking, especially the quality of our facilities and the care and service provided by our teams. We hope you will visit us again soon!

8/10 Good

Doris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Reservations Department on 2024/5/10
Thanks for staying with us, Doris! We appreciate your feedback and we're pleased to hear you enjoyed your stay. Hope you’ll visit us again soon!

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 1 night in May 2024
Response from Reservations Department on 2024/5/9
Thank you for staying with us, Stuart! We appreciate your feedback and we're pleased to hear you enjoyed your stay. Hope you'll visit us again soon!

8/10 Good

Jarred

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again. Nice location.
Stayed 3 nights in Apr 2024
Response from Reservations Department on 2024/5/7
Thanks for staying with us, Jarred! We appreciate your feedback and we're happy to hear you enjoyed your stay. We certainly look forward to welcoming you again soon!

2/10 Terrible

Edwin

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Roaches in the dining room. The room had a leake in the bathroom which was reported but not fixed. The staff took 1 hour to serve tapas? Staff was unable to respond about places to see in San Juan and
Stayed 3 nights in May 2024
Response from Reservations Department on 2024/5/7
Thank you for staying with us, Edwin! We thank you for taking the time to share your feedback with us, and we are sincerely sorry to hear your stay did not meet your expectations. Please rest assured that we will be taking the appropriate measures to address your concerns and prevent any future occurrences, and ensure we always uphold the standards of cleanliness, service and sense of urgency that valued guests such as yourself deserve. We hope you will consider TRYP Hotels again so we may better serve you in the future. ¡Bonito día!

10/10 Excellent

Edwin, bayamon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfty
Stayed 1 night in May 2024
Response from Reservations Department on 2024/5/6
Thanks for staying with us, Edwin! We appreciate your feedback and we're very pleased to hear everything was to your liking. Hope you'll visit us again soon!

10/10 Excellent

Irving

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for a week they were very clean and nice
Stayed 5 nights in Feb 2024
Response from Reservations Department on 2024/5/20
Thank you for staying with us, Irving! We appreciate your excellent feedback and we're very happy to hear everything was to your liking, especially the care and services delivered by our teams. We hope you will visit us again very soon!

6/10 Okay

Lowanda

Traveled with partner
Liked: Staff & service
1) The “resort fees” were ridiculous and not justified for this property. 2) Someone threw up on our floor VERY BADLY which blocked our way to the only elevator and stairwell. No one notified us nor provided any options. 3) We paid for an oceanview room with balcony however the balcony door was broken and was not fixed. When we asked to be moved to another room; this balcony door would not open at all and was not fixed for the duration of our stay. These were the only 2 balcony rooms available.
Stayed 4 nights in Jan 2024
Response from Reservations Department on 2024/5/3
Thank you for staying with us, Lowanda! We thank you for taking the time to share your feedback with us, and we are sincerely sorry to hear not everything met your expectations. We will be sharing your comments with all of our Teams to follow up on your concerns. We offer our sincere apologies, and we hope you will consider TRYP Hotels again so we may deliver on the guest experience you deserve ¡Bonito día!

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Apr 2024
Response from Reservations Department on 2024/5/2
Thanks for staying with us, Eric! We appreciate your feedback and we're very happy to hear everything was to your liking. We hope to welcome you again soon!

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Across street from beach.
Stayed 1 night in Apr 2024
Response from Reservations Department on 2024/5/1
Thanks for staying with us, Melissa! We appreciate you taking the time to share your feedback and we're happy to hear you enjoyed your stay. Hope you'll visit us again soon!

6/10 Okay

zhen, BAYSIDE

Traveled with group
Liked: Cleanliness, staff & service
The room is small, and the door of the restroom is hard to close.
Stayed 2 nights in Apr 2024
Response from Reservations Department on 2024/5/1
Thanks for staying with us, Zhen! We appreciate your feedback and we hope to welcome you again soon!

10/10 Excellent

JENNIFER LYNN

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean,& everything is right there!!
Stayed 2 nights in Mar 2024
Response from Reservations Department on 2024/5/1
Thanks for staying with us, Jennifer! We appreciate you taking the time to share your feedback and we're very happy to hear everything was to your liking. We hope to welcome you again soon!

10/10 Excellent

Kadeen, Danbury

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The property was nice; amazing pool. Rooms were quaint. The only thing is the restaurant was going through construction on the 1st floor so they had a temporary one on the 10th that was a makeshift setup. Not a real restaurant. Overall location was convenient and staff was friendly.
Stayed 3 nights in Apr 2024
Response from Reservations Department on 2024/4/30
Thank you for staying with us, Kadeen! We appreciate your feedback and we're very pleased to hear you enjoyed your stay. You will be glad to know that renovations at our main restaurant Emigrante Gastrobar have concluded, and it is once again open for full service. We hope you’ll visit us again soon so you may enjoy all that TRYP By Wyndham Isla Verde has to offer!

10/10 Excellent

Pam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my first time back to this hotel since it remodeled. I love it and the area is great! Definitely, my first choice for hotel when coming back to PR.
Stayed 1 night in Apr 2024
Response from Reservations Department on 2024/4/29
Thanks for staying with us, Pam! We thank you for taking the time to tell us about your most recent stay and we're very pleased to hear everything was to your liking. We so appreciate your loyalty we look forward to welcoming you again very soon!

10/10 Excellent

Serena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely enjoyed my stay here! We’ll be back next time we visit PR.
Stayed 2 nights in Apr 2024
Response from Reservations Department on 2024/4/29
Thanks for staying with us, Serena! We appreciate your feedback and we're very happy to hear you enjoyed your stay. We definitely look forward to welcoming you again soon!

10/10 Excellent

Cecilia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, 5 min drive from the airport , safe area to walk around , easy beach access
Stayed 2 nights in Apr 2024
Response from Reservations Department on 2024/4/29
Thanks for staying with us, Cecilia! We appreciate your wonderful feedback and we're very happy to hear everything was to your liking. We hope to welcome you again soon!

10/10 Excellent

Madeline

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024
Response from Reservations Department on 2024/4/29
Thanks for staying with us, Madeline! We appreciate your feedback and we're pleased to hear everything was to your liking. Hope you'll visit us again soon!

8/10 Good

tammy

Liked: Cleanliness
Disliked: Staff & service
Pool close to early for people who come down there for vacation after they get through exploring the city and then come back to the room and the pool is closed early. It’s no fun.
Stayed 3 nights in Apr 2024
Response from Reservations Department on 2024/4/26
Thanks for staying with us, Tammy! We appreciate you taking the time to share your feedback and we're happy to hear you enjoyed your stay. We will share your suggestion about the pool hours with our management team so we may take it on board. We hope to welcome you again soon!

6/10 Okay

Allissa

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Reservations Department on 2024/4/29
Thank you for staying with us, Allissa! We thank you for sharing your feedback, and we are at your service if you should like to reach out directly to tell us more about your stay. We hope you will consider TRYP Hotels again in the future and that we may welcome you soon!

4/10 Poor

Dana

Traveled with group, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The rooms are very small and our shower drain was plugged the entire stay. The hotel hallways feel small and cramped. Breakfast was not worth $20 a person, although the view was beautiful. Linda the mixologist was fantastic. The rest of the staff acted as if we were an inconvenience.
Stayed 9 nights in Mar 2024
Response from Reservations Department on 2024/4/25
Thank you for staying with us, Dana! We thank you for taking the time to share your feedback, and we're very sorry to hear not everything met your expectations. We will be sure to share your comments with our teams to ensure we always deliver on the standards of room quality and excellent service we strive for. We hope you will consider TRYP Hotels again in the future so we may deliver on the guest experience you deserve!

10/10 Excellent

Pierre, Orlando

Stayed 3 nights in Apr 2024
Response from Reservations Department on 2024/5/14
Thank you for staying with us, Pierre! We appreciate your feedback and we're very pleased to hear everything was to your liking. Hope you'll visit us again soon!

4/10 Poor

Mykel

Traveled with group, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very noisy from them fixing something in the ceiling outside of my room. Then my patio door wouldn't lock and everything was moist with condensation on everything. Its been the wsy for so long mold was everywhere in the bathroom, entrance, vents, and beginning on the ceiling. They didn't upgrade me but offered to down grade me and bring towels.
Stayed 1 night in Apr 2024
Response from Reservations Department on 2024/4/25
Thank you for staying with us, Mykel! We thank you for taking the time to share your feedback with us, and we are sincerely sorry not everything met your expectations. While we regret that an upgrade was not available during your stay, we are pleased to know that our Front Desk team was able to offer alternate compensation for the inconvenience. Please rest assured we have followed up with our Housekeeping & Engineering Teams in order to address your concerns and ensure we always uphold the standards of room quality that valued guests such as yourself deserve. We hope you will consider TRYP Hotels again in the future, and that we may welcome you again soon. ¡Bonito día!

6/10 Okay

Rasaan

Liked: Staff & service, amenities, property conditions & facilities
I loved the property! The pool, though small, had a private feel to it and there was plenty of space to sunbathe. The only snag, which was corrected immediately, was that I was originally assigned a room that had not been cleaned. However, once I informed the front desk, they immediately gave me another room as well as vouchers for the restaurants that were on the premises. Front staff was great! The beach was also conveniently located, literally across the street. I loved going there every morning to catch the sunrise. This trip did not disappoint!
Stayed 5 nights in Apr 2024
Response from Reservations Department on 2024/4/23
Thanks for staying with us, Rasaan!Once again we offer our apologies regarding the incident with the original room assigned, but we are very happy to know that our teams were able to accommodate you and that you enjoyed the rest of your stay. We hope to welcome you again very soon!

10/10 Excellent

Bryana Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome location by beach
Stayed 3 nights in Feb 2024
Response from Reservations Department on 2024/4/19
Thanks for staying with us, Bryanna! We appreciate your feedback and we're very happy to hear everything was to your liking. We hope to welcome you again soon!

8/10 Good

Martin, Braintree

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Last minute booking for a place to crash before a 2am flight home. Close proximity to airport. Place was very clean, modern and had on site parking. Was perfect for what we needed and reasonably priced.
Stayed 1 night in Apr 2024
Response from Reservations Department on 2024/4/19
Thanks for staying with us, Martin! We appreciate your feedback and we're very happy to hear you enjoyed your stay. We hope to welcome you again soon!

2/10 Terrible

Anisa

Disliked: Cleanliness, staff & service, property conditions & facilities
This property is conveniently located however it was very dirty. I was told my room was ready and when I made my way there I found a man making repairs. The hotel did not seem busy so why did they send me to a room needing repairs? The same dirty toothpick and food were left in the hallway of my room the entire stay. The shower was extremely dirty I had a feeling based on past reviews so I was prepared with my cleaning supplies. The counter space throughout the room needed to be cleaned as well as there was what looked to be old ketchup. I did not raise my concerns to the staff because every interaction they seemed they didn’t want to be bothered. I was only there waiting on my air bnb. Will never stay again and will not recommend. Unfortunately I booked through Expedia and I expected more as they are extremely reputable.
Stayed 2 nights in Apr 2024
Response from Reservations Department on 2024/4/19
We thank you for taking time of out your busy schedule to share your feedback with us, Anisa. We are sincerely sorry to hear not everything met your expectations, and we will be sharing your comments with our Housekeeping & Engineering Teams to follow up on your concerns with the room, and ensure we always uphold the standards of room quality, service and sense of urgency that valued guests such as yourself deserve. We certainly do hope that you will consider TRYP Hotels again in the future, and that we may welcome you again soon to deliver on the guest experience you deserve. ¡Bonito día!

8/10 Good

Wanda

Traveled with partner
Liked: Staff & service, amenities
The property once renovations are completed will be gorgeous. I enjoyed my stay , its location and service were great.
Stayed 1 night in Apr 2024
Response from Reservations Department on 2024/4/19
Thanks for staying with us, Wanda! We appreciate your feedback and we're happy to hear you enjoyed your stay. You will be glad to know that our Restaurant renovations are set to be completed this weekend, and regular operating hours will recommence next week. We hope to welcome you again soon!

10/10 Excellent

Becky

Stayed 4 nights in Apr 2024
Response from Reservations Department on 2024/5/6
Thanks for staying with us, Becky! We appreciate your feedback and we're very happy to hear everything was to your liking. We hope to welcome you again soon!

8/10 Good

Monique

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I came to this property by accident. I had booked a stay at another hotel and that hotel was awful. When I arrived at the property, I was greeted by Alexandra (I think that is her name) who was extremely patient and accommodating. She was friendly and a pleasure to work with. The entire staff was helpful, but she wsa my first point of contact and I looked forward to seeing her during my stay. The property itself is located across the street from the beach or a short walk to a different part, there are plenty of restaurants in the area. The area is lively and bustling and a great place to stay if you're a tourist. I would recommend this hotel to anyone looking to visit Puerto Rico. I traveled with my son and I felt safe and comfortable in this location.
Stayed 3 nights in Apr 2024
Response from Reservations Department on 2024/4/11
Thanks for staying with us, Monique! We appreciate you taking the time to share your wonderful feedback with us. We're very happy to hear you enjoyed your stay, especially that our team members such as Alexandra delivered on the level of service we always strive for. We thank you for your recommendation and we hope to welcome you again soon!

10/10 Excellent

Pedro

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, very attentive staff. Comfortable close to everything and very clean. Grateful!
Stayed 1 night in Apr 2024
Response from Reservations Department on 2024/4/11
Thanks for staying with us, Pedro! We appreciate you taking the time to share your excellent feedback and we're very happy to hear everything was to your liking, especially the cleanliness of our facilities and the service provided by our teams. We hope to welcome you again soon!

4/10 Poor

Lanna

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I booked my reservation it was noted that I would receive complimentary drinks which was never given. The room that I first received was noisy bad due to air conditioning issues. I called front desk to report same. They then switched me to another room which was dirty upon arrival at same. I made sure to notify the hotel of the problems I encountered.
Response from Reservations Department on 2024/4/11
Thank you for staying with us, Lanna! We thank you for taking time of out your busy schedule to share your feedback with us, and we are sincerely sorry to hear not everything met your expectations. We will be sharing your comments with our Housekeeping & Engineering Teams to follow up on your concerns with the room, and ensure we always uphold the standards of room quality, service and sense of urgency that valued guests such as yourself deserve. We hope you will consider TRYP Hotels again in the future, and that we may welcome you again soon. ¡Bonito día!

4/10 Poor

Mark

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Hotel is nice with a good location across from the beach access. Has 2 restaurants inside but 1 was only opened during the Easter week and then closed after...The bad part is we stayed for almost a week and I think the policy must be to only clean the room upon check out. We asked after the 3rd day to have the room cleaned but that didnt happen even though I asked in the morning and after we came back at 5 PM asked again but was told it was too late. Asked for fresh towels as all the towels were very wet by now...that didnt happen and had to ask again the following day and a time frame for that. Because they dont clean the room after, you dont have coffee in room and if the restaurant that serves breakfast is closed, the only option in the morning was to walk to find some....I did that most mornings. For the cost of this hotel, I would hope for better. My next time I return to Puerto rico, I will find somewhere else to stay.
Stayed 6 nights in Mar 2024
Response from Reservations Department on 2024/4/11
Thank you for taking time out of your busy schedule to tells us about your recent stay at TRYP Isla Verde. We're very sorry to hear that not everything met your expectations, but we thank you for your feedback as it will better help us to address your concerns. We will be sure to share your comments with our Housekeeping & Restaurant Teams to ensure we always uphold the standards of room quality, service and sense of urgency that valued guests such as yourself deserve. We certainly hope you will consider TRYP Hotels for your future travels so we may deliver on the guest experience you truly deserve.

10/10 Excellent

Venessa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about it. Will be returning next year!!!!
Stayed 3 nights in Feb 2024
Response from Reservations Department on 2024/4/11
Thanks for staying with us, Venessa! We thank you for your feedback and we're very happy to hear everything was to your liking. We definitely look forward to welcoming you again!

10/10 Excellent

Randolph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel.
Stayed 1 night in Mar 2024
Response from Reservations Department on 2024/4/11
Thanks for staying with us, Randolph! We appreciate you taking the time to share your feedback and we're very happy to hear everything was to your liking. We hope to welcome you again soon!

10/10 Excellent

Sarah

Stayed 5 nights in Mar 2024
Response from Reservations Department on 2024/4/22
Thanks for staying with us, Sarah! We appreciate your feedback and we're very happy to hear everything was to your liking. We hope to welcome you again soon!

8/10 Good

EMUEJEVOKE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience. It will be great if the breakfast is improved. We are the same thing every morning, with limited options.
Stayed 3 nights in Mar 2024
Response from Reservations Department on 2024/4/1
Thanks for staying with us, Emuejevoke! We appreciate you taking the time to share your feedback and we're happy to hear you enjoyed your stay. Please rest assured we will share your comments with our Restaurant teams in order to address your concerns. Hope to welcome you again soon!

10/10 Excellent

Norma, VICTOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice convenient hotel!
Stayed 4 nights in Mar 2024
Response from Reservations Department on 2024/4/1
Thanks for staying with us, Norma! We appreciate you taking the time to share your feedback and we're happy to hear everything was to your liking. Hope to welcome you again soon!

10/10 Excellent

Angel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice. Local
Stayed 1 night in Mar 2024
Response from Reservations Department on 2024/4/1
Thanks for staying with us, Angel! We appreciate you taking the time to share your feedback and we're happy to hear you enjoyed your stay. We hope to welcome you again very soon!

10/10 Excellent

Shanequa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Reservations Department on 2024/3/28
Thanks for staying with us, Shanequa! We appreciate your feedback and we're very happy to hear everything was to your liking. Hope to welcome you again soon!