評語、優惠和相片 2025

6/10 一般般

ZIYI，纽约

2016 年 5 月 21 日

喜歡：整潔度、員工素質和客房舒適度

住了两天总体很棒

挺好就是没电梯，其他方面都不错

2/10 很糟糕

Pat，Ottawa

團體旅遊

2020 年 3 月 19 日

不喜歡：整潔度、設施服務和住宿環境和硬體

We had communicated to the hotel on 2 separate occasions concerning our late arrival time which was to be about12:30 am. I was assured that someone would be there to check us in. Our taxi dropped us off on a very dark and deserted street and the door to the hotel was locked, we rang the doorbell and phoned several times but no response. We made our way up the cobbled street to another hotel, they were full but the desk clerk found us a room in another hotel and helped us get there. The next morning we walked back to the Monastery Art Suites, they were surprised that we had problems the night before, because we had booked for 2 nights I asked to see the room we had booked and we were told that someone was in it! We couldn’t believe it. This hotel is in a perfect location in SAN Juan but it desperately needs a makeover and new management.

於 2020 年 2 月住了 2 晚

8/10 不錯哦

Melanie，idaho

情侶出遊

2020 年 3 月 8 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

Unique and beautiful. Everything is quite old but seems to be well cleaned.

於 2020 年 3 月住了 1 晚

10/10 有夠讚

真實旅客

2020 年 2 月 23 日

於 2020 年 2 月住了 2 晚

8/10 不錯哦

真實旅客

2020 年 2 月 21 日

於 2020 年 2 月住了 1 晚

10/10 有夠讚

真實旅客

2020 年 2 月 16 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

This hotel it is an excellent location and lovely place

於 2020 年 1 月住了 2 晚

8/10 不錯哦

Andy

家庭旅遊

2019 年 12 月 30 日

喜歡：員工素質和客房舒適度

penthouse stay

Location was perfect, Elevator was out of service so be prepared to walk up steps. The room was clean but needs some repairs. I expected a little more polish And maintenance for the money spent per night. We still had a great stay.

於 2019 年 12 月住了 1 晚

10/10 有夠讚

真實旅客

2019 年 12 月 23 日

於 2019 年 12 月住了 1 晚

10/10 有夠讚

Adana

團體旅遊

2019 年 11 月 23 日

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

A beautiful hotel and great location. The staff was extremely friendly and helpful. Keep in mind that there is no elevator if you are unable do stairs. Will definitely stay there again.

於 2019 年 11 月住了 1 晚

8/10 不錯哦

RNKelsie，Ingersoll

情侶出遊

2019 年 11 月 11 日

喜歡：整潔度、員工素質和設施服務

The decor was absolutely fascinating. The staff was friendly. We did not have hot water in our room bathroom. All in all it was a good place to stay nice and close to the shopping and historical sites in Old San Juan that we used a taxi only to get to our cruise port.

於 2019 年 11 月住了 1 晚

2/10 很糟糕

真實旅客

2019 年 11 月 10 日

於 2019 年 11 月住了 1 晚

4/10 不太好

真實旅客

商務旅客, 家庭旅遊

2019 年 9 月 4 日

不喜歡：整潔度、設施服務和住宿環境和硬體

We were utterly surprised that there was no mention when researching the hotel website that there is no elevator. We stayed in the penthouse and had 10 bags and it was very difficult to bring them up and down with no help from hotel. The rooms look significantly better in the photos than in real life. It feels like the minimum was done to call this a “boutique hotel”. I guess the only good thing I can say is it is in a great location and we loved San Juan. We will definitely be back to Puerto Rico but will be staying somewhere else.

於 2019 年 8 月住了 5 晚

10/10 有夠讚

真實旅客

寵物同遊, 家庭旅遊

2019 年 7 月 17 日

喜歡：整潔度、員工素質和住宿環境和硬體

Larger than expected rooms, nice views, safe and large gathering hall. No bar.

於 2019 年 7 月住了 1 晚

4/10 不太好

Chris

2019 年 7 月 3 日

不喜歡：住宿環境和硬體和客房舒適度

Depends on what you are looking for.

People at front desk were nice. Shower was cold. No hot water. TV was half dark and half light. Bed was comfortable. Loud music until 10 PM. Three flights of stairs to climb with suitcase. Bathroom door would not close completely. Exposed nail on door / danger for cut.

於 2019 年 6 月住了 1 晚

10/10 有夠讚

真實旅客

情侶出遊

2019 年 7 月 1 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

The staff was great !!! And very responsive. I loved my stay at the hotel.

於 2019 年 6 月住了 1 晚

2/10 很糟糕

真實旅客

情侶出遊

2019 年 6 月 29 日

不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

The pictures of the property are beautiful but definitely just for marketing to travelers. The property seemed to be in the process of rehab. Unfinished design. Dirty decorative pillows on the bed (DISGUSTING). Dusty side tables near bed, dusty wardrobe. Dingy floors. Unusable chair, broken leg. Terrible lighting. !!!WAS NOT ALLOWED TO FLUSH TOILET PAPER AND TRASH CAN HAD NO LID!!! The experience was so disturbing, I canceled the remainder of my stay the following morning after “checking in” and booked elsewhere. Note: I was never officially checked in but was given the room key by someone who turned out to be the maintenance guy. Never able to get in contact with the property manager - the travel agency customer service contacted them over seven times with no response until an email 4 days later. Aside from the maintenance guy, there was NEVER ANYONE AT THE DESK -hence why they list “limited” availability for checkin... WOW. Never again. 0 out of 10. Wasted potential.

於 2019 年 6 月住了 4 晚

4/10 不太好

Jessica

2019 年 6 月 18 日

不喜歡：住宿環境和硬體和客房舒適度

not what i thought

most definitely not what the pictures showed. It was very old, lots of mosquitoes, looked like it was under construction. hotel did not offer any amenities what so ever. very basic room.i actually thought we made a mistake and checked into a hostel. i would not recommend for those who cant deal with multiple flights of stairs.

於 2019 年 5 月住了 1 晚

2/10 很糟糕

真實旅客

2019 年 6 月 9 日

於 2019 年 6 月住了 4 晚

6/10 一般般

真實旅客

2019 年 5 月 30 日

喜歡：整潔度和員工素質

不喜歡：設施服務和住宿環境和硬體

The building is centuries old, so I did expect some oddities,

於 2019 年 5 月住了 1 晚

8/10 不錯哦

G，Ohio

情侶出遊

2019 年 5 月 26 日

喜歡：員工素質

Some maintenance issues, but overall worth the money. Great Location.

於 2019 年 5 月住了 1 晚

4/10 不太好

真實旅客

家庭旅遊

2019 年 5 月 19 日

不喜歡：設施服務和住宿環境和硬體

location was great but overall was dirty place and workers seem lost

於 2019 年 5 月住了 1 晚

2/10 很糟糕

Joseph

2019 年 4 月 28 日

不喜歡：整潔度和住宿環境和硬體

Stay away.

Difficult to get in and check in. The hotel is run down. The room was dirty. Dead cockroach on the floor. Water stains ? mold in the room on the ceiling. Broken bureau not usable. Sink would not drain. Toilet plugged. Toilet paper holder broken off. No coffee in the room as promised. No bottled water in the room as promised. No hot water. One day they did not service the room at all. Men’s room dirty. Ladies room no water.

於 2019 年 4 月住了 2 晚

8/10 不錯哦

真實旅客

2019 年 4 月 25 日

於 2019 年 4 月住了 2 晚

10/10 有夠讚

真實旅客

2019 年 4 月 11 日

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

You have to stay here!

We enjoyed a beautiful one night stay at the Monastery Art Suites. The hotel had incredible views and the staff was very helpful and accommodating. We are looking forward to going back soon and spending more time exploring Old San Juan.

於 2019 年 4 月住了 1 晚

10/10 有夠讚

真實旅客

情侶出遊

2019 年 4 月 5 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

Perfect location. We had so much fun! Beautiful rooftop and view! Definitely best spot in old San Juan. Staff is very welcoming and eager to please. The building is very old but it gives a lot of carácter. Definitely not the usual Hilton experience. So if that’s your thing this place is not for you. Overall fun and very different

於 2019 年 4 月住了 1 晚

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修道院藝術套房飯店

Monastery Art Suites

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修道院藝術套房飯店的評論

評論

非常好

8.4/10

8.8/10

6.0/10

8.0/10

評論

6/10 一般般

ZIYI，纽约

住了两天总体很棒

ZIYI

2/10 很糟糕

Pat，Ottawa

Pat

8/10 不錯哦

Melanie，idaho

Melanie

10/10 有夠讚

真實旅客

真實旅客

8/10 不錯哦

真實旅客

真實旅客

10/10 有夠讚

真實旅客

真實旅客

8/10 不錯哦

Andy

penthouse stay

Andy

10/10 有夠讚

真實旅客

真實旅客

10/10 有夠讚

Adana

Adana

8/10 不錯哦

RNKelsie，Ingersoll

RNKelsie

2/10 很糟糕

真實旅客

真實旅客

4/10 不太好

真實旅客

真實旅客