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Frequently Asked Questions

If I need to cancel my hotel reservation in San Jose, will I receive a refund?

Yes! Most room reservations are refundable provided that you cancel before the accommodation's cancellation deadline, which often is within 24-48 hours of your scheduled arrival. If you booked a non-refundable reservation, you might be able to cancel it and be given a refund within a 24-hour period of booking. Filter your search by fully refundable to find flexible hotel deals in San Jose.

Where can I learn more about changing or cancelling my trip to San Jose?

For more information about updating your trip to San Jose or cancelling it, click here.

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