Skip to main content

Hotel Exelsior

3.0 star property
Travelers start their day with a complimentary breakfast before exploring the city, then return to enjoy dinner at the hotel's inviting restaurant.

Choose dates to view prices

Hotel Exelsior sits in the city center, providing a comfortable retreat with practical amenities that matter. Guests enjoy free full breakfast each morning, connect with in-room WiFi, dine at the on-site restaurant, and access convenient laundry facilities.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Laundry
  • Room service

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Triple Room

Standard Triple Room | Free WiFi, bed sheets

Standard Triple Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

LCD TV
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Large Twin Beds

View all photos for Standard Double Room

Standard Double Room | Free WiFi, bed sheets

Standard Double Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
LCD TV
Separate bedroom
Private bathroom
Cable channels
Daily housekeeping
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room | Free WiFi, bed sheets

Standard Quadruple Room

Highlights

Air conditioning
LCD TV
Separate bedroom
Private bathroom
Cable channels
Daily housekeeping
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

View all photos for Superior Room

Superior Room | Free WiFi, bed sheets

Superior Room

Highlights

Air conditioning
LCD TV
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 5
  • 3 Twin Beds OR 1 Double Bed

View all photos for Junior Room

Junior Room | Free WiFi, bed sheets

Junior Room

Highlights

Air conditioning
LCD TV
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 4
  • 2 Twin Beds OR 1 Double Bed

View all photos for Quadruple Room Standard with Street View

Free WiFi, bed sheets

Quadruple Room Standard with Street View

  • 182 sq ft
  • Sleeps 4

View all photos for Quadruple Suite Superior with Street View

Free WiFi, bed sheets

Quadruple Suite Superior with Street View

  • 215 sq ft
  • Sleeps 4

View all photos for Suite with Street View

Free WiFi, bed sheets

Suite with Street View

  • 215 sq ft
  • Sleeps 5

View all photos for Double Room Standard

Free WiFi, bed sheets

Double Room Standard

10.0 out of 10
Exceptional
(1 review)
  • 182 sq ft
  • Sleeps 2

View all photos for Triple Room Standard with Street View

Free WiFi, bed sheets

Triple Room Standard with Street View

  • 182 sq ft
  • Sleeps 3
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Located in San José de Cúcuta, Hotel Exelsior is in the city center. Cucuta Museum of Culture and House of General Santander are cultural highlights, and travelers looking to shop may want to visit Ventura Plaza Commercial Center and Sambil San Cristobal Mall. Banco de la Republica Cultural Area and Circus Pop are also worth visiting. Visit our San José de Cúcuta travel guide
Map
Av. 3, 9 - 65, San José de Cúcuta, Norte de Santander, 540006

What's nearby

  • San Jose Cathedral
    3 min walk - 0.3 km
  • Colon Park
    5 min walk - 0.4 km
  • Gobernación Norte de Santander
    6 min walk - 0.6 km
  • Ventura Plaza Commercial Center
    8 min walk - 0.7 km
  • General Santander Stadium
    11 min walk - 1.0 km

Getting around

  • Cucuta (CUC-Camilo Daza Intl.)
    15 min drive

Restaurants

  • Pocho Pasteles
    4 min walk
  • Old Barr
    7 min walk
  • Shanghai Gold House Ventura Plaza
    6 min walk
  • Presto
    6 min walk
  • Flappis
    6 min walk

About this property

Hotel Exelsior

Hotel in the city center
Take advantage of free continental breakfast, laundry facilities, and a restaurant at Hotel Exelsior. Guests can connect to free in-room WiFi.
Additional perks include:
  • A front-desk safe, smoke-free premises, and a 24-hour front desk
  • Luggage storage
Room features
All guestrooms at Hotel Exelsior have amenities such as free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 30-inch LCD TVs with cable channels
  • Daily housekeeping and phones

Similar properties

Exterior
Ibis Cúcuta Hotel
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, 773 reviews
The price is NT$1,322
NT$1,322 total
Mar 7 - Mar 8
Ibis Cúcuta Hotel
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • A restaurant

Restaurants on site

  • Ramsis

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 30-inch LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
1 total (up to 33 lbs per pet)

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
There is no hot water on site
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Exelsior Cucuta
Hotel Exelsior San José de Cúcuta
Exelsior San José de Cúcuta
Hotel Hotel Exelsior San José de Cúcuta
San José de Cúcuta Hotel Exelsior Hotel
Hotel Hotel Exelsior
Exelsior
Exelsior San Jose De Cucuta
Hotel Exelsior Hotel
Hotel Exelsior San José de Cúcuta
Hotel Exelsior Hotel San José de Cúcuta

Frequently asked questions

Is Hotel Exelsior pet-friendly?

Yes, this property allows pets (limit 1 total) with a maximum weight of up to 33 lbs per pet.

How much is parking?

Hotel Exelsior doesn't offer parking.

What time is check-in at Hotel Exelsior?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Hotel Exelsior?

Check-out is at 1:00 PM.

Where is Hotel Exelsior located?

Located in the heart of San José de Cúcuta, this hotel is within a 5-minute walk of San Jose Cathedral and Colon Park. Cucuta Museum of Culture and Ventura Plaza Commercial Center are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Hotel Exelsior Reviews

8.8

Excellent

9.2

Cleanliness

8.6

Location

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 95 out of 153 reviews
Rating 8 - Good. 33 out of 153 reviews
Rating 6 - Okay. 18 out of 153 reviews
Rating 4 - Poor. 3 out of 153 reviews
Rating 2 - Terrible. 4 out of 153 reviews

Reviews

10/10 Excellent

Perlita

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, excellent location , nice staff
Stayed 1 night in May 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Very good accommodation considering the cost of the rooms. The people at the registration desk are very kind and friendly.
Stayed 1 night in Dec 2023

10/10 Excellent

Elias

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place in the middle of town Easy access to lots of places
Stayed 1 night in Sep 2025

10/10 Excellent

adanna mercedes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Oct 2025

10/10 Excellent

Jose

Liked: Cleanliness, amenities
Good service
Stayed 2 nights in Oct 2025

10/10 Excellent

adanna mercedes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Jan 2025

10/10 Excellent

Evans

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2025

10/10 Excellent

Norexsi

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Mar 2025

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
All ok
Stayed 1 night in Mar 2025

8/10 Good

Jennyfer

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Muy limpia y el personal amable
Stayed 1 night in Feb 2026

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
El personal es muy amable
Stayed 1 night in Feb 2026

4/10 Poor

MANUEL

Liked: Cleanliness, amenities, property conditions & facilities
Habitacion impia.
Stayed 1 night in Jan 2026

10/10 Excellent

Yenny

Liked: Cleanliness, amenities, property conditions & facilities
La ubicación
Stayed 1 night in Dec 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bueno
Stayed 2 nights in Dec 2025

10/10 Excellent

Carmen Luisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trato del personal excelente y la habitación muy limpia. Lo recomiendo 100%
Stayed 1 night in Sep 2025

10/10 Excellent

Belkys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy agradable

Buena atención del personal, excelente ubicacion.
Stayed 1 night in Aug 2025

10/10 Excellent

Yenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tienen una excelente ubicación y el personal es muy amable
Stayed 1 night in Jul 2025

8/10 Good

ISMELIA

Liked: Amenities, property conditions & facilities
Muy buena!
Stayed 1 night in Jun 2025

10/10 Excellent

María gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

100% recomendado

Excelente todo buena atención
Stayed 2 nights in Apr 2025

10/10 Excellent

richar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
siempre excelente
Stayed 1 night in Mar 2025

10/10 Excellent

Dario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy central y fácil de ir de un lugar a otro
Stayed 3 nights in Nov 2024

10/10 Excellent

Marlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen trato y receptividad la habitación limpia
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendado para viajes cortos

Habitaciones muy cómodas y limpias en general, la atención del personal muy amable. Muy Cerca al centro y la zona es tranquila.
Stayed 3 nights in Aug 2024

10/10 Excellent

adanna mercedes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendable

Hotel excelcior muy buena ubicación excelente desayuno cómodo y precio
Stayed 1 night in May 2024

8/10 Good

Marisol

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buena atención
Stayed 1 night in May 2024