Search Villas in San Jacinto

"Yes"

"This is our favorite place to stay in Palm Springs. "

"The staff were great, but the rooms are in need of an upgrade. "

"Front desk staff were very very nice. Pool was amazing and room was clean "

"Carpet was old and stained, bed was small and uncomfortable. Plug sockets wouldn’t hold the plug. Forgot to clean our room our 2nd night. Front desk staff member was uninviting and unfriendly. Pool area at night was dark 830pm bar closed (Tuesday night) The room was small and basic "

"Nice and clean!! Location is out of the way so not so convenient "

"Everything was nice"

"GREATEST STRENGTH: What stood out most was the consistently professional, helpful, and genuinely awesome team at Royal Sun. Raquel welcomed us with warmth the moment we arrived. Brooklyn created a true “ahhh, that’s exactly what I wanted” moment with a drink experience that felt curated and personal; she’s a standout and could be positioned as a local mixology differentiator. Christian’s presence, hustle, and attentiveness made every guest feel seen. The High Moon team was always welcoming and fun. And although I didn’t meet Joyce, Ryzle, or Diana in person, their daily housekeeping texts conveyed genuine care. These are the employees companies work hard to keep, people whose warmth and professionalism create the kind of memorable moments that encourage guests to stay longer, spend more, and recommend you. DISAPPOINTMENT: I initially perceived the hotel as a locally curated boutique experience, which added to the magic. But small factors, like music and difficulty reaching a local front desk staff member, revealed the chain structure. For example, when I asked to change the generic lobby music by the pool, the team explained that music is managed centrally. Their professionalism was impressive, but the lack of flexibility/enablement of local staff reminded me I am at a chain. RECOMMENDATION: Seek input from staff members closest to guests. They understand what relaxes people, what resonates, and what inspires recommendations. "

"Great for kids"