Deluxe Suite, 1 Queen Bed, City View, Corner | City view

Reviews of SF Plaza Hotel

2.5 out of 5
SF Plaza Hotel
510 Bush Street, San Francisco, CA

Reviews

6.2
Rating 10 - Excellent. 108 out of 951 reviews" "
Rating 8 - Good. 246 out of 951 reviews" "
Rating 6 - Okay. 291 out of 951 reviews" "
Rating 4 - Poor. 169 out of 951 reviews" "
Rating 2 - Terrible. 137 out of 951 reviews" "

6.6/10

Cleanliness

6.6/10

Staff & service

6.4/10

Amenities

5.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alfred, Everett

Stayed 1 night in Jan 2024
Response from SF Plaza Hotel Management on 2024/4/11
Dear Alfred,Thank you for a Perfect Score Rating on your stay at SF Plaza Hotel.  We are glad you enjoyed your stay at our hotel.  Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated.  We would love to host you again for your next visit.Thank You,SF Plaza Hotel Management

8/10 Good

Jade

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Hotel was great for the price! Felt very safe and comfortable. It wasn’t the cleanest hotel I’ve been to, though. There was a lot of hair in the bathroom.
Stayed 1 night in Mar 2024
Response from SF Plaza Hotel Management on 2024/3/27
Dear Jade, We're delighted to hear you found value and comfort during your stay with us.  Ensuring our guests feel safe and at ease is our priority.  We apologize for any cleanliness issues encountered in the bathroom; rest assured, we'll address this promptly to uphold our high standards.  Your feedback is invaluable as we strive for excellence.  We hope to welcome you back for an even more enjoyable experience in the future.  Thank you for choosing us for your stay.Thank You,SF Plaza Hotel Management

6/10 Okay

Audrey

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
You could generously call this a "historic building," but it's in a cool area. The things that lowers my rating are: * My bed had no bedspread - no quilt, duvet, nothing, despite the pics on the website. Just sheets. I requested one at the desk and they gave me a small blanket. Furthermore the bed had no fitted sheet, just another topsheet tucked around the mattress and over some kind of weird felt pad. It immediately came loose and made for a bad night of sleep. * The Internet was completely insufficient for any kind of work-related usage
Stayed 3 nights in Mar 2024
Response from SF Plaza Hotel Management on 2024/3/27
Dear Audrey,We appreciate your feedback and apologize for any inconvenience experienced during your stay.  We strive to maintain the historical charm of our building while providing modern amenities.  We apologize for the oversight regarding the bedding and internet quality.  Rest assured, we are addressing these issues to ensure a more comfortable experience for our guests in the future.  Thank you for bringing these concerns to our attention, and we hope to have the opportunity to welcome you back for a more enjoyable stay.Thank You,SF Plaza Hotel Management

6/10 Okay

Spyridon or Spiro, Jersey City

Disliked: Cleanliness
Stayed 3 nights in Jan 2024
Response from SF Plaza Hotel Management on 2024/2/7
Dear Spyridon or Spiro,Thank you for leaving us a rating of your stay with us at SF Plaza Hotel.  We work tirelessly to ensure our guests experience the best hospitality in SF Plaza Hotel.  We also wish you could elaborate on your experience, especially where we went wrong.  We aim to provide a memorable stay, so your review helps us identify where we lack.  We hope you enjoyed our amenities and hope that you choose us again on your next visit.Thank You,SF Plaza Hotel Management

6/10 Okay

Mark, New Hope

Business traveler
Liked: Staff & service
Disliked: Cleanliness
The bathrooms could have been cleaner.
Stayed 3 nights in Jan 2024
Response from SF Plaza Hotel Management on 2024/2/5
Dear Mark, We sincerely apologize for any inconvenience caused by the cleanliness of our bathrooms.  Maintaining a pristine environment is paramount to us, and we regret that we fell short of your expectations.  Rest assured, we have immediately addressed this concern with our housekeeping team to ensure thorough cleanliness standards are consistently met.  Your feedback is invaluable as we strive to enhance the quality of our guests' experiences.  We hope to welcome you back soon, providing an impeccable stay that exceeds your expectations in every aspect.  Thank you for bringing this to our attention.Thank You,SF Plaza Hotel Management

8/10 Good

KD

Business traveler
Liked: Cleanliness, staff & service, room comfort
a gem for the price
**for the price**, it is good. This is a very bare-bones hotel - no kettle, no fridge, no bar, no restaurant, no amenities. You can get hot water in the lobby, bring your own mug (only small plastic cups available), for example. But wifi was good, water hot, safe area, minimal (for downtown) noise, very-tall elegant ceilings, windows can open for fresh air (but no screens), bed was surprisingly comfy; hint: get a 2bed room to use the extra pillows and blanket.
Stayed 5 nights in Dec 2023
Response from SF Plaza Hotel Management on 2023/12/28
Dear KD,Thank you for taking the time to share your feedback.  We appreciate your recognition of our competitive pricing and the positive aspects you highlighted, such as our reliable WiFi, comfortable beds, and prime location.  While we aim to offer a minimalist experience, we understand the value of amenities like kettles and fridges.  Your suggestion about the extra pillows and blankets in the 2-bed room is noted and will be beneficial for future guests.  We're glad you enjoyed the peaceful ambiance and architectural charm of our establishment.  We hope to welcome you back for another pleasant stay soon!Thank You,SF Plaza Hotel Management

10/10 Excellent

Petros

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from SF Plaza Hotel Management on 2023/11/30
Dear Petros,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the SF Plaza Hotel. We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our SF Plaza Hotel hotel soon!Thank You,SF Plaza Hotel Management

6/10 Okay

Weidong

Liked: Staff & service
Disliked: Cleanliness
Noise at night
Stayed 2 nights in Nov 2023
Response from SF Plaza Hotel Management on 2023/11/14
Dear Weidong,We apologize for any inconvenience caused by noise during your stay.  Our team is committed to providing a comfortable environment, and we'll address this concern to ensure a quieter experience for your future visits.   Thank you for bringing it to our attention.Thank You,SF Plaza Hotel Management

8/10 Good

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from SF Plaza Hotel Management on 2023/11/14
Dear Jaime,Thank you so much for awarding us a positive rating for your stay at our hotel.  You have brought a smile to our faces.  We hope you will stay with us again soon!Thank You,SF Plaza Hotel Management

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and clean
Stayed 1 night in Nov 2023
Response from SF Plaza Hotel Management on 2023/11/7
Dear Randall,Thank you for acknowledging our commitment to maintaining a safe and pristine environment.  We prioritize the well-being of our guests and take great pride in upholding the highest standards of cleanliness and safety.  Your positive experience is a testament to our dedicated efforts. We look forward to welcoming you back and continuing to provide you with the exceptional service and comfort you deserve during your future stays.  Thank you for choosing our hotel.Best Regards,SF Plaza Hotel Management

8/10 Good

Luiz Felipe

Traveled with group, Business traveler, Traveled with family
Liked: Staff & service
Stayed 3 nights in Sep 2023
Response from SF Plaza Hotel Management on 2023/10/13
Dear Luiz Felipe,Thank you so much for awarding us a positive rating for your stay at our hotel. You have brought a smile to our faces. We hope you will stay with us again soon!Thank You,SF Plaza Hotel Management

10/10 Excellent

Sakda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall
Response from SF Plaza Hotel Management on 2023/9/26
Dear Sakda,Thank you for choosing our hotel and for your positive feedback!   We're delighted to hear you had a good overall experience.  If you have any further comments or suggestions, please don't hesitate to let us know.  We look forward to welcoming you again in the future.Thank You,SF Plaza Hotel Management

10/10 Excellent

Robin

Good overall
Stayed 1 night in Sep 2023
Response from SF Plaza Hotel Management on 2023/9/26
Dear Robin,Thank you for your review!  We're glad to hear you had a good overall experience.  If you have any specific feedback or suggestions for improvement, please feel free to share.  We aim to make your future stays even better.Thank You,SF Plaza Hotel Management

2/10 Terrible

Abhishek

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from SF Plaza Hotel Management on 2023/9/1
Dear Abhishek,Thank you for the review.  We apologize for any inconveniences you faced while staying at our hotel.  We would love to know about your experience so we can ensure it doesn't happen again.  Thanks for staying at SF Plaza Hotel.Sincerely,SF Plaza Hotel Management

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from SF Plaza Hotel Management on 2023/8/22
Dear Mark,Thank you for a Perfect Score Rating on your stay at SF Plaza Hotel.  We are glad you enjoyed your stay at our hotel.  Our amicable staff strives to deliver our guests great experiences, and we are glad to learn that our efforts are being appreciated.  We would love to host you again for your next visit to San Francisco.Thank You,SF Plaza Hotel Management

10/10 Excellent

Tanya, Bluffton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I actually changed my accommodations at the last minute from a local 4-star property to the SF Plaza Hotel. And, I am SO glad I did. The room was perfect for my needs- fair price, quiet, clean, comfortable, plus a beautiful city view from my window! I would most definitely return again & highly recommend this hotel for even the most discerning of travelers.
Stayed 2 nights in Aug 2023
Response from SF Plaza Hotel Management on 2023/8/22
Dear Tanya,Thank you for choosing SF Plaza Hotel!  We're delighted you had a wonderful experience and found our accommodations to be a perfect fit for your needs.  Your recommendation means a lot to us, and we're glad we could provide you with a comfortable and enjoyable stay.   We look forward to welcoming you back in the future!Thank You,SF Plaza Hotel Management

10/10 Excellent

Megan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, friendly staff and clean, quiet rooms! Also walking distance from various businesses and bus transportation!
Stayed 3 nights in Jul 2023
Response from SF Plaza Hotel Management on 2023/8/17
Dear Megan,Thank you for your positive review!  We're thrilled you enjoyed our friendly staff and clean, quiet rooms.  Our convenient location near businesses and bus transportation adds value to your stay.  Your satisfaction is our priority, and we can't wait to welcome you back for another great experience!Thank You,SF Plaza Hotel Management

8/10 Good

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a cozy little hotel that turns out to be quite comfortable!
Stayed 1 night in Aug 2023
Response from SF Plaza Hotel Management on 2023/8/11
Dear Thomas,Thank you for your lovely review!  We're thrilled that you found our cozy hotel to be comfortable.  Providing a pleasant and comfortable stay is our goal, and we're delighted we could meet your expectations.  We look forward to welcoming you back for another cozy experience soon!Thank You,SF Plaza Hotel Management

8/10 Good

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located next to dragon gate. Central location
Stayed 2 nights in Aug 2023
Response from SF Plaza Hotel Management on 2023/8/9
Dear William,We're delighted that our central location next to the dragon gate was convenient for your stay.  Thank you for your review.  We look forward to welcoming you back soon!Thank You,SF Plaza Hotel Management

10/10 Excellent

Todd

Stayed 1 night in Jul 2023
Response from SF Plaza Hotel Management on 2023/8/4
Dear Todd,We are delighted to receive your All-Star Vote! - Thank you very much!  It feels great to know that our accommodation met all your needs.  It was a pleasure to host you, and we look forward to hosting you in San Francisco many more times in the future.Thank You,SF Plaza Hotel Management

4/10 Poor

Thomas, Spokane Valley

Traveled with group
Disliked: Cleanliness, staff & service, amenities
Staff was extremely rude. I only brought enough cash to pay for the room and when I went to check in the lady at the front desk told me I need a $100 cash deposit that I would get back at the end so we needed to find an atm. The lady was extremely rude about it and when my friend left to go get some cash withdrawn she was talking with the other person at the desk insulting my friends and I in Spainish- not knowing that I understand Spainish well enough to understand what she is saying. When we went to check out they didn't want to give the $100 deposit back. The room was not clean. There was hair all in the bed sheets along with other signs that the sheets had not been cleaned. And to top it off the elevator was the single slowest one I've ever been on. You get what you pay for I guess. Also super hard to find parking anywhere around it.
Stayed 1 night in Jul 2023
Response from SF Plaza Hotel Management on 2023/8/3
Dear Thomas,Thank you for bringing this to our attention.  We sincerely apologize for the negative experience you had during your stay.  We strive to provide excellent customer service, and it's disheartening to hear about the issues you encountered with our staff. Rest assured, we will address this matter with our team to ensure such behavior is not repeated.Regarding the cleanliness of your room, we deeply apologize for any inconvenience caused.  This is not up to our standards, and we will work with our housekeeping team to improve our cleaning procedures.As for the elevator and parking situation, we understand the importance of these amenities, and we will explore ways to enhance them.We value your feedback and will use it to make necessary improvements.  If you choose to give us another chance, we promise a better experience.  Thank you for your understanding.Sincerely,SF Plaza Hotel Management

6/10 Okay

Jose

Stayed 1 night in Jul 2023
Response from SF Plaza Hotel Management on 2023/8/18
Dear Jose, Thank you for taking the time to leave us a rating of your stay with us at SF Plaza Hotel. We work tirelessly to ensure our guests' experience the best hospitality in San Francisco.  We also wish you could elaborate about your experience, especially where we went wrong.  Our goal is to provide a memorable stay and so your review helps us identify where we lack.  We hope you enjoyed our amenities and hope that you choose us again on your next visit to SF. Thank You, SF Plaza Hotel Management

2/10 Terrible

Christopher

Stayed 3 nights in Jul 2023
Response from SF Plaza Hotel Management on 2023/8/17
Dear Christopher,Thank you for the review. We apologize for any inconveniences you faced while staying at our hotel. We would love to know about your experience so we can ensure it doesn't happen again. Thanks for staying at SF Plaza Hotel.Sincerely,SF Plaza Hotel Management

8/10 Good

Yanina

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Normal I was close to my visit to San Francisco
Stayed 1 night in Jul 2023
Response from SF Plaza Hotel Management on 2023/7/25
Dear Yanina,Thank you for choosing our hotel for your visit to San Francisco!  We're glad you found our location convenient.  If there's anything specific you'd like us to improve upon, please let us know.  We hope to host you again for your next trip to the city!Thank You,SF Plaza Hotel Management

8/10 Good

Leah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
!
Stayed 3 nights in Jul 2023
Response from SF Plaza Hotel Management on 2023/7/20
Dear Leah,Thank you so much for awarding us a positive rating for your stay at our hotel.  You have brought a smile to our faces.  We hope you will stay with us again soon! Thank You,SF Plaza Hotel Management

2/10 Terrible

Juan

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms don't look like the pictures they have posted
Stayed 2 nights in Jul 2023
Response from SF Plaza Hotel Management on 2023/7/18
Dear Juan,We apologize if the appearance of the rooms did not meet your expectations based on the pictures.  We strive to provide accurate representations on our website, but variations in room layouts and decor may occur.  We appreciate your comment and will make sure to review and update our photos if necessary.  If there is anything specific you would like to discuss further, please feel free to reach out to our team.  Sincerely,SF Plaza Hotel Management

10/10 Excellent

Christina

Stayed 1 night in Jul 2023
Response from SF Plaza Hotel Management on 2023/8/8
Dear Christina,We are delighted to receive your All-Star Vote! - Thank you very much!  It feels great to know that our accommodation met all your needs.  It was a pleasure to host you, and we look forward to hosting you in San Francisco many more times in the future.Thank You,SF Plaza Hotel Management

4/10 Poor

Mark

Traveled with family
Disliked: Property conditions & facilities
Rooms are old and need updating. Bathroom was dirty and still had hair all over the bathroom floor
Stayed 1 night in Jul 2023
Response from SF Plaza Hotel Management on 2023/7/18
Dear Mark,Thank you for bringing this to our attention.  We apologize for the inconvenience you experienced during your stay.   Cleanliness is of the utmost importance to us, and we will address the issues you mentioned with our housekeeping team.  We appreciate your feedback and will use it to improve our services.  We hope you will consider giving us another chance to provide you with a better experience in the future.Sincerely,SF Plaza Hotel Management

8/10 Good

Deepak

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Jun 2023
Response from SF Plaza Hotel Management on 2023/7/10
Dear Deepak,Thank you so much for awarding us a positive rating for your stay at our hotel.  You have brought a smile to our faces.  We hope you will stay with us again soon! Thank You,SF Plaza Hotel Management

10/10 Excellent

Jose Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from SF Plaza Hotel Management on 2023/7/7
Dear Jose,Thank you for a Perfect Score Rating on your stay at SF Plaza Hotel.  We are glad you enjoyed your stay at our hotel.  Our amicable staff strives to deliver our guests great experiences, and we are glad to learn that our efforts are being appreciated.  We would love to host you again for your next visit to San Francisco.Thank You,SF Plaza Hotel Management

10/10 Excellent

Nolan

Liked: Cleanliness, staff & service, property conditions & facilities
nice
Stayed 1 night in Jun 2023
Response from SF Plaza Hotel Management on 2023/7/5
Dear Nolan,Thank you so much for the PERFECT SCORE review.  We are glad you had a wonderful stay at SF Plaza Hotel.  We work tirelessly to ensure our guests experience the best hospitality in San Francisco.  Again, we are so glad you enjoyed your stay, and we would love to host you again.Thank You,SF Plaza Hotel Management

10/10 Excellent

Seunggyu

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Jun 2023
Response from SF Plaza Hotel Management on 2023/6/27
Dear Seunggyu,Thank you so much for the PERFECT SCORE review.  We are glad you had a wonderful stay at SF Plaza Hotel.  We work tirelessly to ensure our guests experience the best hospitality in San Francisco.  Again, we are so glad you enjoyed your stay and we would love to host you again.Thank You,SF Plaza Hotel Management

10/10 Excellent

AUDREY

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great place, friendly staff! Beds are small but comfy. We would absolutely stay here again!
Stayed 1 night in Jun 2023
Response from SF Plaza Hotel Management on 2023/6/27
Dear Audrey,Thank you for your fantastic review!  We're thrilled to hear that you had a great stay with us and found our staff friendly.  We apologize if the bed size didn't fully meet your expectations.  We're glad to know that you still found them comfortable.  It would be our pleasure to welcome you back in the future.  We appreciate your support and look forward to hosting you again at our hotel!Thank You,SF Plaza Hotel Management

8/10 Good

Val

Liked: Cleanliness, staff & service
a lot of places to eat nearby, easy transport, staff there 24/7. rooms are small but clean
Stayed 3 nights in Jun 2023
Response from SF Plaza Hotel Management on 2023/6/23
Dear Val,Thank you for your review of our hotel.  We're glad to hear that you enjoyed the convenient location with plenty of dining options nearby and easy access to transportation.  Our dedicated staff is available 24/7 to assist you with any needs or questions you may have.  We take pride in maintaining clean rooms to ensure a comfortable stay for our guests.  We appreciate your feedback and look forward to welcoming you back on your next visit.Thank You,SF Plaza Hotel Management

10/10 Excellent

Lucy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The check in was great.felt welcomed. Location right next to China town. It was the school feeling. You used an actual key to open the door. The only complaint is that the bed was hard but other than that I would stay again.
Stayed 1 night in May 2023
Response from SF Plaza Hotel Management on 2023/5/30
Dear Lucy, Thank you for your review!  We're pleased to hear that you had a great check-in experience and felt welcomed.  Our location near China town offers a unique experience.  We appreciate your feedback regarding the bed, and we'll take it into consideration to further enhance our guests' comfort.  We look forward to welcoming you back for another enjoyable stay in the future. Thank You,SF Plaza Hotel Management

8/10 Good

Anuja

Liked: Staff & service, property conditions & facilities, room comfort
Location is the best! view was great.. decent size room and chest of drawers and hangers.. bed was very comfortable.. the heater was very loud though had to turn it off.. hot water was good pressure was good.. will defy stay here again..nice lobby
Stayed 3 nights in May 2023
Response from SF Plaza Hotel Management on 2023/5/24
Dear Anuja,Thank you for your insightful feedback and for staying with us again. We're thrilled to hear that you enjoyed our location and had a great view from your room. It's wonderful to know that you found the room size to be decent with convenient amenities such as a chest of drawers and hangers. We're glad that the bed was very comfortable, ensuring a restful sleep during your stay. We apologize for any inconvenience caused by the loud heater, but we're pleased that the hot water had good pressure. We appreciate your kind words about our lobby.Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable experience in the future. Thank You,SF Plaza Hotel Management

10/10 Excellent

Seunghwan

Stayed 2 nights in May 2023
Response from SF Plaza Hotel Management on 2023/6/2
Dear Seunghwan,Thank you for a Perfect Score Rating on your stay at SF Plaza Hotel.  We are glad you enjoyed your stay at our hotel.  Our amicable staff strives to deliver our guests great experiences, and we are glad to learn that our efforts are being appreciated.  We would love to host you again for your next visit to San Francisco.Thank You,SF Plaza Hotel Management

8/10 Good

Darryl

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to share.
Stayed 4 nights in Apr 2023
Response from SF Plaza Hotel Management on 2023/5/4
Dear Darryl,Thank you for choosing to stay with us when you visited San Francisco.  It makes me happy to hear see you enjoyed your stay. We hope to be able to host you again soon at SF Plaza Hotel! Thank You,SF Plaza Hotel Management

6/10 Okay

Madeline

Traveled with group
Liked: Staff & service
The hotel area was a good area because it’s kinda busy since it’s right next to china town so when you’re walking around you’ll feel safe. The staff was really kind and they also had luggage storage available. The only issue we had was how outdated it was and the bed was extremely uncomfortable. I felt like I was sleeping on rocks. I did notice that every time someone flushed the toilet and you’re in the shower, the water gets hotter every time someone flushed. Also, the walls are so thin you could literally hear everyone in the room nearby or walking up and down the stairs. Overall, the staff were super kind and made us feel really comfortable during our stay!!!
Stayed 2 nights in Apr 2023
Response from SF Plaza Hotel Management on 2023/4/6
Dear Madeline,Thank you for taking the time to share your feedback.  We are glad to hear that you found our location convenient and that our staff provided excellent service during your stay.  We apologize for any inconvenience caused by the outdated decor and the uncomfortable bed. We will certainly look into improving these areas.  We appreciate your feedback regarding the plumbing and soundproofing and will address these issues as well.  We hope to have the opportunity to welcome you back in the future and provide you with a more comfortable stay. Thank You,SF Plaza Hotel Management

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good economical basic hotel
The SF Plaza has great location and is a well-priced no frills hotel.
Stayed 5 nights in Mar 2023
Response from SF Plaza Hotel Management on 2023/4/4
Dear Guest,Thank you for staying with us and taking the time to leave a review.  We're happy to hear that you appreciated our great location and affordable pricing.  We aim to provide a comfortable and convenient stay for all of our guests.  We hope to have the opportunity to welcome you back in the future. Thank You,SF Plaza Hotel Management

6/10 Okay

Pascal

Response from SF Plaza Hotel Management on 2023/3/13
Hello Pascal,Thank you for rating your stay at  SF Plaza Hotel.  We are glad to learn that your stay at our San Francisco Hotel was good; however, we would love to know how we could've improved your experience.  Please do reach out to us to provide more detail about your experience so we can continue to improve our product and service.Thank You,SF Plaza Hotel Management

10/10 Excellent

Matthew

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at SF Plaza Hotel were very professional, the location was very central to where we wanted to be, and the price is very economical. My wife and I stayed here for New Year's Eve, and had a very minimal commute to the festivities.
Response from SF Plaza Hotel Management on 2023/1/9
Dear Cristina,Thank you for leaving a Perfect Score Review for your stay at SF Plaza Hotel. We are glad that you enjoyed your stay and that our staff members were able to provide you with a warm and welcoming atmosphere. It's an honor to learn that you had a good night's sleep on our comfortable beds.Thank You,SF Plaza Hotel Management

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022
Response from SF Plaza Hotel Management on 2023/1/9
Dear Guest,Thank you for leaving a review for us; however, I apologize for any inconvenience you may have faced during your stay. We would love to know what went wrong during your stay to ensure a better experience for our guests.Sincerley,SF Plaza Hotel Management

8/10 Good

Ryan

Stayed 1 night in Dec 2022
Response from SF Plaza Hotel Management on 2023/1/9
Dear Ryan,Thank you so much! Knowing that you enjoyed your time with us surely makes our day. We truly appreciate your positive rating and hope you will stay with us again soon next time you visit San Francisco.Thank You,SF Plaza Hotel Management

8/10 Good

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay. Great base to walk through Chinatown
Response from SF Plaza Hotel Management on 2022/12/6
Dear Jack,Thank you so much! Knowing that you enjoyed your time with us surely makes our day. We truly appreciate your positive rating and hope you will stay with us again soon next time you visit San Francisco.Thank You,SF Plaza Hotel Management

4/10 Poor

Manav

Business traveler
Disliked: Cleanliness, room comfort
Stayed 1 night in Nov 2022
Response from SF Plaza Hotel Management on 2022/12/6
Dear Manav,Thank you for leaving a review for us; however, I apologize for any inconvenience you may have faced during your stay. We would love to know what went wrong during your stay so we can ensure a better experience for all of our guests.Thank You,SF Plaza Hotel Management

10/10 Excellent

Timothy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location.
Stayed 2 nights in Oct 2022
Response from SF Plaza Hotel Management on 2022/11/2
Dear Timothy,Thank you so much for the PERFECT SCORE REVIEW! We are happy you enjoyed our convenient location.Thank you once more for your excellent feedback.Thank You,SF Plaza Hotel Management

10/10 Excellent

Niti

Stayed 2 nights in Oct 2022

10/10 Excellent

Gerald

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Everything you would want from a nice local hotel. Staff very friendly.
Stayed 1 night in Sep 2022
Response from SF Plaza Hotel Management on 2022/10/7
Dear Gerald,Thank you so much for taking the time to tell us about your experience at SF Plaza Hotel. We are glad you enjoyed your stay with us. Come back and see us soon on your next visit to San Francisco. Until then, take care!Thank You,SF Plaza Hotel Management

8/10 Good

Leonard

Traveled with group
Liked: Cleanliness, staff & service
Hotel was fine for price. Location was very good. It was old and worn, and the water was either too hot or too cold. The staff was very friendly and helpful.
Stayed 5 nights in Sep 2022
Response from SF Plaza Hotel Management on 2022/10/7
Dear Leonard,Thank you for the positive review of your stay at the SF Plaza Hotel. I am glad you liked our ideal San Francisco location. We are glad that you enjoyed your stay and that our staff members were able to provide you with a warm and welcoming atmosphere.Thanks again for staying with us, and kindly do recommend us to anyone visiting San Francisco.Thank you,SF Plaza Hotel Management