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I have stayed here often on for 10 years and I’ve never had a bad experience however, this last time was completely different. Hotel appears under new management. Scattered and not very helpful. Homeless person being housed down the hall. Smoking in other rooms. Overall, the worst experience I’ve ever had here.
We stayed at Cow Hollow for 5 nights to attend an event at The Palace of Fine Arts. Staff were very pleasant and accommodating. Our room was very clean but a bit dated. Many dining choices within walking distance.
I know its not the property's fault but our room was on the main street right by a traffic light and was hard to sleep with all the noisy cars and people outside all night.
The hotel needs more rooms with double queen beds instead of full beds. Not comfortable for two people to share a full bed.
I have been staying here for the past 20 years for the location and parking. The neighborhood is great and filled with shops and restaurants. The rooms are dated but they started renovations. Absolutely, my first choice when I travel to San Francisco.
The location is great. We love the cleanliness and the free parking. Also wonderful staff at the check in counter. Very helpful, efficient and friendly.
We always love staying at this hotel. It's in the area we want to be. Free parking, no resort fees which are ridiculous in san Francisco. The hotel itself is older, nothing fancy, no amenities per say. It's clean, and convenient. The staff is friendly and secure parking.
Depends on which room you get because sometimes it’s very loud with the traffic early in the morning because they’re on such a main thoroughfare but other than that it’s a nice place to stay and the staff is always very attentive.
The hotel is near shopping and places to eat. The hotel is on a couple of busy streets. We could hear everything going on outside (e.g., people walking, cars, etc.) so so noisy, it was hard to sleep.
For the price you can’t beat it furniture a little
Outdated but it was clean inside free parking unheard of there but they have it will be staying there everytime now
Location was great! A bit out dated room. Very flimsy pillows, window sills were damaged and single pane windows you can hear everything. The staff were courteous and polite. I felt safe to leave my car in their parking lot.
My room was clean and comfortable. The view was of a roof top but if I craned my neck I could see the top of the Golden Gate Bridge. Staff was friendly and helpful.
This is a nice place to stay. The property is being renovated after decades of bandaids. It’s a little pricey for its current condition but the proximity tot he marina district makes up for that b
The location is great for this hotel. It's conveniently situated by Chestnut Street by all restaurants and shops.
Included free parking and the staff was super nice.
They do a great job at maintaining the hotel. My room was basic, but clean.
My only issue was the walls were very thin and we got booked next door to a group of very loud girls. I don't know if this was just the room since it was an adjoining room.
I would stay here again.
Cow Hollow would not convert my reservation to a later date. Have stayed at this location more than 50 times and NO consideration to book for a few days later due to weather. LACK OF CUSTOMER SERVICE!!