Hi Stephen,We're glad to hear that you found our hotel conveniently located in the Gaslamp Quarter! Your feedback about the dated rooms and property is valuable to us, and we appreciate your honesty. We're continuously working to enhance our facilities and guest experience, and your comments will help guide our improvements. We hope you'll consider staying with us again in the future to see the positive changes we're making. Thank you for choosing to stay with us!

Hi Mauricio,We're thrilled to hear that you had a pleasurable stay with us! It's fantastic to know that our convenient location added to the enjoyment of your time here. We look forward to welcoming you back for another wonderful experience soon!

Hi Lucy,We're thrilled that you appreciate the historic charm and original details of our hotel! Preserving its unique character is important to us. We also value your feedback regarding the bathrooms and continuously work to improve our facilities to provide the best possible experience for our guests. Thank you for bringing this to our attention, and we hope to welcome you back soon.

Hi Vicki, Thank you for your feedback! We're thrilled to hear that you had a great stay at Horton Grand Hotel and that you would rate your experience as 5 out of 5. Providing excellent service and accommodations for our guests is our top priority, and we're delighted that we met your expectations. We look forward to welcoming you back for another wonderful stay!

What a good deal on a hotel with a boutique style and enjoyed great views from the top floor. Getting a nice stay for a reasonable price is always a win! Rooms with unique designs and picturesque views can really enhance the overall experience. Thank you for your review Destiny.

Hi Lois, Thank you for rating your experience at Horton Grand Hotel with a perfect score of 5 out of 5! We're thrilled to hear that you had an excellent stay with us. We look forward to welcoming you back to Horton Grand Hotel in the future

Thank you Caroline for taking the time to give us feedback about your recent stay with us . It sounds like the hotel had a lot of positive aspects, such as its beautiful ambiance, cleanliness, and convenient location near Gaslamp restaurants and Petco Park for the Padres game. However, it's unfortunate that there were some drawbacks like the lack of shampoo in the dispenser and uncomfortable pillows. And for the inconvenience, we waived the destination fee with you at checkout. Have an awesome day. See you next time.

Thank you Amy for taking the time to make a review on your recent stay with us. I'm sorry to hear that your room overlooked a noisy street, affecting your ability to rest well. It can be really frustrating when external noise disrupts your sleep and overall enjoyment of the stay. When booking your next visit, you might want to request a room away from busy streets to ensure a quieter environment. Many hotels are willing to accommodate such requests when possible. If you need any assistance or advice for your future stay, just let me know!

Thank you Michael,It sounds like you had a generally positive experience with the hotel, especially considering its price and location. The classic building and interior courtyard add to its charm, and the tastefully updated rooms provided decent space for your stay. While the shower may not have been exceptional, it's good to hear that the overall experience met your expectations.It's great that you enjoyed the food and beverages at the "Salt and Whiskey" restaurant, but thanks for the tip about Achilles for breakfast. Exploring the neighborhood and finding local gems like this can really enhance the overall experience of your stay.The fact that the hotel is within walking distance to East Village, Petco Park, and the convention center adds even more value to its location. Being away from the highways also likely contributed to a quieter atmosphere, which can be a plus for many travelers.Overall, it sounds like you found a good balance of value, convenience, and comfort during your stay.

Thank you Heather for your feed back, We apologize for the experience that you encountered in your stay. You stayed in our new renovated suites, which is located in our different building. which cannot be accessed from the street. It sounds like the hotel's location was definitely a standout feature, particularly for attending events at Petco Park. However, it's concerning that the safety and security of the accommodation didn't meet your expectations.

Hi Catherine,I'm sorry to hear about your experience. It sounds like the noise and the smell in the room were quite bothersome, especially after requesting a quiet room. Additionally, it's disappointing that the staff wasn't as friendly as expected when you asked for complimentary water. Providing feedback directly to the hotel management could help address these issues and ensure a better experience for future guests.We hope that you will consider giving us another opportunity to exceed your expectations on a future visit to our hotel.

Sounds like you had a generally positive experience at the hotel! Friendly staff, quick check-in/out, complimentary drinks, and a beautiful, clean environment are all great things to encounter during a stay. It's a shame you didn't have much time to fully enjoy the amenities due to the event you were attending, but it's wonderful to hear you'd consider booking here again if you return to San Diego.The issue with the hot water and parking are minor inconveniences, but it's still valuable feedback for the hotel to address. It's helpful to know that the hot water took a while to run warm and that parking options were limited unless opting for valet service. Overall, it sounds like you had a positive impression of the hotel despite these small issues.

Thank you Chetan for a perfect review!! We appreciate you staying with us and are very delighted that you had a fantastic stay at our hotel. We look forward to seeing you again soon.

It's fantastic to hear that you had such a delightful experience staying at the Horton Grand Hotel! The combination of beautiful wood furniture, vintage décor, and the overall charm of the building must have created a wonderful atmosphere during your stay. While the surrounding area might not be perfect, it's wonderful that the hotel's convenient location allowed you easy access to attractions like Petco Park, the waterfront, nightlife, and numerous restaurants. Being close to so many amenities can definitely enhance the overall experience of your stay.Thank you for sharing your positive impressions of the Horton Grand Hotel! Your review provides valuable insights for other travelers considering a stay here.

Thank you for highlighting the atmosphere as a key aspect of your stay at the Horton Grand Hotel! It's clear that the hotel's ambiance left a lasting impression on you. See you soon.

Thank you Sharon, Attending baseball games at Petco Park must have been an exciting experience, especially with the convenience of being able to walk there from the Horton Grand Hotel. It's fantastic that the hotel's location made it easy for you to explore nearby restaurants and attractions as well.It sounds like the hotel's historic charm, with its beautiful woodwork, molding, and courtyard, added to the overall ambiance of your stay. Relaxing in the courtyard surrounded by large trees sounds like a peaceful way to unwind after a day of exploring or attending games.And it's always a plus to encounter friendly and attentive staff at the bar. A welcoming atmosphere can really enhance the overall experience.

Thank you Roslan for your stay with us at the Horton Grand. We are delighted that you received extraordinary service from our staff members and appreciate your kind words of praise. We look forward to seeing you again the next time you visit San Diego.

Thank you Herb for a perfect 5 out of 5 review!! We are very excited to hear that your stay was extraordinary and everything was just fabulous. We look forward to hosting your next stay when you are in San Diego.

Thank you Robin for staying with us. We appreciate your feedback. We're thrilled to hear that you had a great stay at Horton Grand Hotel and that you would rate your experience as 5 out of 5.and we always looking for ways to improve our Hotel and give each guest an extraordinary experience in the Gaslamp.

Thank you Sally, It sounds like you had an amazing experience at the Horton Grand Hotel! The combination of a spacious room, original stained glass, a working fireplace, and a quiet atmosphere on the top floor sounds truly delightful. And it's great to hear that the valet parking was convenient for you, even though you found it easy to explore the area on foot. Our hotel is in a great location perfect for your needs. It's wonderful to find a place that leaves such a positive impression. See you soon

Thank you Sara for staying with us at the Horton Grand. We appreciate your feedback and are always looking for ways to better serve our guest for an incredible experience on our property. We hope that you enjoyed our amazing location in the heart of the Gaslamp, with wonderful restaurants within walking distance. That you were able to experience our hotels historic charm and welcoming environment. We look forward to seeing you on your next trip to San Diego.

Thank you Leonardo for a perfect review of your stay with us. We are very excited to hear that your experience was wonderful and that our hospitality was outstanding. We look forward to seeing you again the next time.

Thank you Elias for a perfect review of your recent stay at our property. We are extremely delighted that you enjoyed our beautiful historical property. We look forward to seeing you again soon.

Hi Allison,Thank you for the perfect score! We're thrilled to hear that you had a wonderful experience during your stay.We appreciate your positive feedback and look forward to welcoming you back for another 5 out of 5 experience in the future.

Thank you Chris for staying with us at the Horton Grand. We are absolutely thrilled to hear that your stay was perfect and that we offered extraordinary hospitality. We look forward to seeing you again soon.

Hi Eric,Thank you for your perfect rating!We can't wait to welcome you back for another fantastic stay!Warm regards,

Hi Charlie,Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay at Horton Grand Hotel and found our location safe, quiet, and clean, with easy access to all amenities.We appreciate your patronage and look forward to welcoming you back for another wonderful stay!Warm regards,

Thank you Gary for a perfect review! We are extremely delighted that you enjoyed our historical property and everything was fabulous during your stay. We look forward to seeing you again soon.

Hi Arlene,Thank you for your feedback and for choosing Horton Grand Hotel for your stay. We're glad to hear that you enjoyed our location and had an overall positive experience.We appreciate your patronage and hope to welcome you back again soon for an even better stay!Warm regards,

Hi Mary,Thank you for your feedback and for choosing Horton Grand Hotel for your stay. We're delighted to hear that you found our location convenient for attending an event at Petco Park and that you enjoyed the assistance of our excellent staff and Concierge.We apologize for the inconvenience caused by the low water pressure you experienced during your stay. Please know that we take your feedback seriously, and we will address this issue promptly to ensure that it does not affect future guests.We appreciate your patronage and hope to have the opportunity to welcome you back for another enjoyable stay.

Hi Phyllis,Thank you for rating your experience at Horton Grand Hotel with a perfect score of 5 out of 5!

Hi William, Thank you for rating your experience at Horton Grand Hotel with a perfect score of 5 out of 5! We're thrilled to hear that you had an excellent stay with us.We look forward to welcoming you back to Horton Grand Hotel in the future.

Hi Vilcy,Thank you for rating your experience at Horton Grand Hotel with a perfect score of 5 out of 5! We're thrilled to hear that you had an excellent stay with us.We look forward to welcoming you back to Horton Grand Hotel in the future.

Thank you so much Robert for an outstanding review and we appreciate your kind words. Shout it from the rooftops! We are delighted to have shown you wonderful hospitality and we look forward to seeing you soon in the future. Have a marvelous day. Cheers!

Thank you Heather for staying with us at our historical property in the beautiful gaslamp district. We would have loved to hear how we could have provided you with a perfect 5 star experience. We look forward to seeing you again soon. Have a lovely day. Cheers!

Thank you Mishael for taking the time to review your recent stay with us. We would have loved to hear how we could have made your stay a perfect 5. We look forward to seeing you on your next trip to San Diego.

Hi Marissa,Thank you for your kind words! We're delighted to hear that you had a pleasant experience at Horton Grand Hotel and that you found our property very clean, our staff amazing, and our amenities close and convenient. Providing exceptional service and a comfortable environment for our guests is our top priority, and we're thrilled that we succeeded during your stay.We look forward to welcoming you back!Warm regards,

Thank you Alan for a wonderful review from your recent stay with us. We are very excited to hear that our staff was warm and welcoming and we were able to offer you extraordinary service. We look forward to seeing you again soon on your next trip to San Diego. Cheers!!

Thank you Suzanne for taking the time to review our beautiful historical property. We are excited to hear that you enjoyed your stay with us and that the room was spacious and comfortable. We look forward to seeing you again as well. Have a wonderful day. Cheers!

Thank you Troy for taking the time to give us feedback about your recent stay with us, we value your praise and appreciate how we could have improved our hospitality services. Our most sincere apologies to hear that you were disappointed with your sizing of your balcony and understand your frustration in regards to that particular room features. Unfortunately, the location of this room does have a smaller balcony and if we fell short of accommodate a different room more to your liking due to hotel availability we are truly sorry for letting you down. We look forward to seeing you again in the future and provide you with a perfect experience on your next visit.

Thank you Nicolette for staying with us at the Horton Grand. We are absolutely thrilled to hear that your stay was perfect and that we offered extraordinary hospitality. We look forward to seeing you again soon.

Hi Sandra,We're thrilled to hear that you enjoyed your stay and appreciated the charm and historical significance of our grand old building. We take pride in preserving the unique character of our hotel while providing modern conveniences for our guests.We're glad to hear that you found our location central to the Gaslamp district and close to Petco Park convenient for exploring the area. It's always fascinating to share the history of our hotel, including the remarkable story of its relocation brick by brick.We're delighted that you enjoyed your room and the beautiful courtyard with its fairy-lit trees and soothing fountain sounds. Your recommendation for a courtyard room with a balcony is noted, and we'll be sure to share your kind words with our team.We look forward to welcoming you back for another memorable stay in the future!

Hi Alexandra,hank you for your feedback! We're delighted to hear that you enjoyed our great location within walking distance of many good restaurants in the area and that our staff provided friendly and welcoming service.Providing convenient amenities and a warm atmosphere for our guests is our priority, and we're thrilled that we met your expectations.We look forward to welcoming you back to Horton Grand Hotel in the future!

Hi Pete,Thank you for your rating and feedback. We're glad to hear that you had a positive experience overall at Horton Grand Hotel.Thank you for choosing Horton Grand Hotel, and we hope to welcome you back again soon for an even better experience.Warm regards,

Hi Harriet,Thank you for your feedback and for choosing Horton Grand Hotel for your stay. We're glad to hear that you had a positive experience overall.We hope to welcome you back again soon for an even better stay. Warm regards,

Thank you Charles for taking the time to review your recent stay with us. We are very excited to hear that you enjoyed our charming historical property. We are thrilled that our guest service team was warm and welcoming and we offered you extraordinary hospitality service. We are genuinely apologetic that our on-site restaurant has a limited breakfast menu at this time and we are looking forward to their new and exciting menu options coming soon for the future. We look forward to seeing you again on your next visit to San Diego Gaslamp. Have a wonderful day. Cheers!

Thank you Michael for taking the time to review your recent stay with us. We are very delighted to hear that you enjoyed our charming historical property and everything was perfect. We look forward to seeing you again soon. Cheers!

Hi Wendy,Thank you for rating your experience at Horton Grand Hotel with a perfect score of 5 out of 5!

Thank you Laura for your recent stay with us. We are very excited to hear that our location was perfect for exploration of beautiful Downtown San Diego. We appreciate your kind words and praise and are thrilled that everything was perfect. We look forward to seeing you again soon. Have a wonderful day. Cheers!

Hi Tyler,Thank you for rating your experience at Horton Grand Hotel with a perfect score of 5 out of 5! We're thrilled to hear that you had an excellent stay with us.We look forward to welcoming you back to Horton Grand Hotel in the future.