I had a great experience regarding cleanliness and scenery, however, the staff was beyond rude to me. Simple toiletry was hard to get without feeling like a burden. The fire alarm had also gone off while I was showering, when I went to go to the front desk to ask what happened. The front desk treated me like I had said nothing of importance, I went back to the room with the alarm still going off, I was an hour from checkout but I had to pack early to get out of the loud alarm. They ended up finally calling and heard the alarm going off still. Finally sent a technician, however he was rude as well, I greeted and it seemed to be an inconvenience that my loud room was ruining my stay. Finally he took off the fire alarm and proceeded to ask with a rude tone if my wife and I were vaping. While we both were still soaked from the shower, we had to do our best to rush out without doing harm to ourselves, thinking it was an actual emergency but in the end we were treated with hostility. Wouldn’t say I would recommend the hotel but the area was really amazing.
