Exterior

Reviews of Pacific Shores Inn on Pacific Beach

2.5 out of 5
Pacific Shores Inn on Pacific Beach
4802 Mission Blvd, San Diego, CA

Reviews

7.8

Good

Rating 10 - Excellent. 402 out of 1004 reviews" "
Rating 8 - Good. 322 out of 1004 reviews" "
Rating 6 - Okay. 113 out of 1004 reviews" "
Rating 4 - Poor. 93 out of 1004 reviews" "
Rating 2 - Terrible. 74 out of 1004 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Bridget

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came in from Buffalo NY and our Air BNB cancelled our reservation last minute so we had to find a hotel room for the night. We reserved our room at this location for the next day but we were so tired from getting in late and we called them and instead of checking in at 3 they allowed us to check in after 9. We really appreciated it. The room was great, very clean and location was beautiful.
Stayed 1 night in May 2024
Response from Jim on 2024/5/3
We are very happy you gave us the opportunity to accommodate you while you were here visiting the San Diego area. We hope you will consider us again the next time you are in Pacific Beach, and also wish to thank you for your review.

6/10 Okay

Carrie

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I liked the easy access, parking, location to amenities & the beach. The room was damp (air) & had damp carpet, had mold on the ceiling in the bathroom & around the wondows, the windows either were locked and you couldnt open them or they wouldnt lock so felt a little vulnerable. The shower door didnt stop water from flowing right down the corner of the room and onto the carpet. The floor was obviously water damaged. I turned on the blower heater to warm up as it was 62' F but it only cooled the room more. I was cold at night. Rather disappointed with the price for that situation.
Stayed 6 nights in Apr 2024
Response from Jim on 2024/5/3
We do apologize for the issued you experienced while staying with us. We are always renewing our interiors and are very sorry for the window and the issues that it created. We hope you will try us again, and if so, please just let us know that you had tried us before.

2/10 Terrible

Erin

Disliked: Cleanliness, amenities, property conditions & facilities
Completely false advertising! I kept stepping on a carpet.Talk near the bathroom and stabbing my foot, and I have taken several pictures of the stained and torn carpet, damaged walls, damage door frame, and mold on the bathroom wall!
Stayed 2 nights in Apr 2024
Response from Jim on 2024/5/3
I am very sorry for your experience while staying with us. We are renovating each interior one-by-one and do apolgize that we had not taken care of the room we gave you. I do hope you will contact me and we can discuss the details of your stay. Thank you. I always want to know if there are issues, and I look forward to your email or call.

10/10 Excellent

Tracey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and nice lady at front desk where a bonus to our stay. It was also very clean for a beach property. We will definitely come back when visiting San Diego!
Stayed 2 nights in Apr 2024
Response from Jim on 2024/5/3
Thank you for your very kind comments and fantastic review. We look forward to your next stay with us.

8/10 Good

Lonnie, bristol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location in Pacific Beach. Close to the beach and walking. Lots of restaurants are around the location. A little noisy on some nights. Room was clean and basic. A good bargain in February.
Stayed 5 nights in Feb 2024
Response from Jim on 2024/5/3
If you were to check, our rates are very competitive all year. Thank you for your review and your comments. We hope to see you again.

2/10 Terrible

Kendra

Stayed 1 night in Apr 2024
Response from Jim on 2024/5/3
Thank yiou very much for trying us. We are very sorry we did not live up to your expectations. Perhaps you will consider us again.

8/10 Good

Liam

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient place to stay, near the beach and lots of restaurants walkable. Area felt nice and safe around the hotel.
Stayed 2 nights in Apr 2024
Response from Jim on 2024/5/3
Pacific Beach is a very nice area for our guests. The community cares about their appearance and the level of safety in the beach area. We hope to see you again, and thank you for your nice review.

10/10 Excellent

Valley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location close to the beach, lovely room, great price!
Stayed 3 nights in Apr 2024
Response from Jim on 2024/5/3
We appreciate you nice comments and you fantastic review. We'll see you again soon.

10/10 Excellent

Jenevie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was clean quiet and friendly
Stayed 1 night in Mar 2024
Response from Jim on 2024/5/3
Thank you for your excellent review and for staying with us. We'll see you again.

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone we spoke to was so friendly and knowledgeable. We felt very safe and comfortable in our room and the surrounding areas were also friendly and quiet. Everything fun within walking distance.
Stayed 4 nights in Apr 2024
Response from Jim on 2024/5/3
Most of my guest service agents have been working at our properties for years. We are so glad your stay was nice and really appreciate your fantastic review. We look forward to your next visit with us.

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In love with my stay
Stayed 1 night in Mar 2024
Response from Jim on 2024/5/3
Thank you very much! We 'll see you again!

8/10 Good

Danielle

Traveled with family
The reviews on this property were mixed, as they are for most anything that's under $200 a night next to the beach in San Diego. However, if you adjust your expectations accordingly and don't expect a five-star resort, I think you'll be pleasantly surprised. We stayed there for five nights during spring break and the room was large, clean, quiet and comfortable Big bonus for being literally steps from the beach and next to a wide variety of restaurants and attractions. Would definitely recommend if you're looking for somewhere economical to stay and still have money left over for all the other fun stuff in San Diego. The staff here are very nice as well. Pro tip: Pay a little bit of extra money for a partial ocean view room. You'll be closer to the beach and away from busy Mission Boulevard.
Stayed 5 nights in Mar 2024
Response from Jim on 2024/5/3
That's good advice about the partial view rooms. It's funny you mentioned saving money for doing the many other fun things in San Diego. We were just talking about our rates in comparison to our competition and agreed that having extra spending money it a better way to go. Anyway, thank you for choosing to stay with us. We look forward to your next stay.

10/10 Excellent

tom

Traveled with family
Liked: Property conditions & facilities
Good spot for real S Cal beaches community
Stayed 1 night in Apr 2024
Response from Jim on 2024/5/3
It seems like we are just far enough away from the night life and still walkable for most to enjoy without driving. We look forward to your next stay with us.

4/10 Poor

Kellie Allen

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No Wi-Fi. Coffee was undrinkable. Wreaked of marajuana. Front office closed without notice. Got downgraded in hops for better Wi-Fi, but did not receive money back on downgraded room. Ran out of all toiletries and could not get more
Stayed 5 nights in Mar 2024
Response from Jim on 2024/5/3
I am very sorry for your issues while staying with us. We have recently, within the past four months, converted to fiberoptics for our wi-fi modem. I am sorry to hear about the smell and the downgraded room. Normally, I would be happy to offer you a discount for this change, Please just give me a call when you have a chance.

8/10 Good

Lance

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Jim on 2024/5/3
Thank you for staying with us and for your nice review. We look forward to seeing you again.

10/10 Excellent

Carlos

Stayed 1 night in Apr 2024
Response from Jim on 2024/5/3
Thank you very much for your great review! We hope to see you again soon.

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was really clean, plenty of parking, and it seems very safe.
Stayed 1 night in Mar 2024
Response from Jim on 2024/5/3
Thank you for your nice comments! We look forward to your next stay with us.

8/10 Good

cynthia

Traveled with family and small children
Liked: Cleanliness, staff & service
The room was nice and clean. The beds were very comfortable. However, there was a strange smell in the bathroom (I had to keep the bathroom window open the whole time we were there). Turned out there was mold inside the overflow hole in the sink). The property does need some TLC on the outside, but it is within walking distance from the beach which was great.
Stayed 2 nights in Mar 2024
Response from Jim on 2024/3/27
I am very sorry to hear about the drain in your sink. It sounds like we could have poured some bleach down the drain to resolve the issue. We do thank you for staying with us and hope you will come back again.

10/10 Excellent

Adrian

Stayed 1 night in Mar 2024
Response from Jim on 2024/5/3
We appreciate your fantastic review and look forward to your return visit with us.

10/10 Excellent

ISIDRO

Stayed 1 night in Mar 2024
Response from Jim on 2024/5/3
Thank you for your great review and we look forward to your return visit with us.

10/10 Excellent

Leanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place right by the beach!
Stayed 2 nights in Mar 2024
Response from Jim on 2024/3/27
Thank you very much for your great review and comment! We'll see you again.

10/10 Excellent

Mike

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
1 min walk to beachfront
Stayed 1 night in Mar 2024
Response from Jim on 2024/3/27
Yes, we are very close to the beach. We thank you for your awesome review and look forward to your next stay.

10/10 Excellent

Larry

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, easy location and just steps from the beach.
Stayed 2 nights in Mar 2024
Response from Jim on 2024/3/27
Thank you for your great review and comments! We look forward to your next stay with us.

10/10 Excellent

Alicia

Stayed 1 night in Mar 2024
Response from Jim on 2024/3/27
Thank you very much for your excellent review! We'll see you again!

8/10 Good

Steve

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service
Nice place, a little dated but clean, clean sheets and nice bathroom and shower. Expedia charged me over 230.00 for one night, the hotel only charged me 99.00 for additional nights! Check the hotel website or call them, don't use Expedia for this hotel.
Stayed 1 night in Mar 2024
Response from Jim on 2024/3/27
Thank you very much for staying with us and adding the extra night! Also, we apprecite your nice review.

4/10 Poor

Heather

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Like proximity to beach, shops and restaurants. Check in staff were nice. Did not like they did not restock and clean room They did not stop people from smoking. We had people smoking weed next to us the whole time. Could not sit on patio bc it stunk. Moisture with doors slamming and car alarms going off and patio furniture scraping late into the night. Beds not comfortable with gross Bally dirty blanket. Pool looked prison like, not enticing at all. It looked like where sea world keeps orcas when not performing. Awful! We noticed Pacific Terrace hotel had a super cute pool. That is how to do it. Dated hotel. Expensive for what we got. Pics look much nicer. Won’t stay again.
Stayed 2 nights in Feb 2024
Response from Jim on 2024/3/6
We do thank you for trying us and choosing to stay with us. We certainly do apologize for the smokers and would have been affected as well. We do intend to renovate the exterior which should make a nice impression. Thank you again.

10/10 Excellent

Elise

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I arrived at 3am staff was nice and gave me a noon check out.
Stayed 1 night in Feb 2024
Response from Jim on 2024/3/6
We are always happy to offer a noon check out and do thank you for staying with us. Also, we really appreciate your great review as well!

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place steps to ocean
Stayed 4 nights in Feb 2024
Response from Jim on 2024/2/20
With the ocean being so close, most of our guests find they need no more than two to three minutes to get to the beach from our location. Thank you for your nice comments and excellent review. We'll see you again.

10/10 Excellent

Skylar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always great
Stayed 1 night in Feb 2024
Response from Jim on 2024/2/20
We appreciate your great review and comment! We'll see you again soon.

6/10 Okay

Kai

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Response from Jim on 2024/2/20
We do apolgize for your overall experience while staying with us and do hope you will consider us again. Thank you for trying us,

10/10 Excellent

Stacey, Milwaukie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A short walk to the beach
Stayed 1 night in Feb 2024
Response from Jim on 2024/2/20
Usually two to three minutes, at the most, to walk to the beach from our location. Thank you for your spectacular review! We'll see you again.

10/10 Excellent

elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place friendly staff.
Stayed 1 night in Feb 2024
Response from Jim on 2024/2/20
These comments never get old! We hope you will come and stay with us again soon. Also, thank you for your excellent review.

6/10 Okay

Jay

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The room we booked smelled strongly of toilet and the facilities were all rather outdated, especially the ceiling fan whose leaves were almost falling off.
Response from Jim on 2024/2/8
We are terribly sorry for the consition of your room. We have been replacing a few of the ceiling fan blades each month as they are getting worn with time. We should be scheduling a few more rooms for renovations soon, and this with the planned exterior renovation should bring us back to where we are expected to be. We hope you will try us again.

10/10 Excellent

Dawn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. It was clean and quiet. We will definitely stay here again
Stayed 4 nights in Jan 2024
Response from Jim on 2024/1/29
We look forward to seeing you again soon! Thank you for your fantastic review, Dawn!

8/10 Good

Joseph

Stayed 4 nights in Jan 2024
Response from Jim on 2024/1/29
Thank you for your nice review! We look forward to your next stay with us, Joseph.

10/10 Excellent

Sadiq

Stayed 1 night in Jan 2024
Response from Jim on 2024/1/18
Thank you very much for your excellent review! We look forward to your next stay with us.

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and they allow pets. Walkable to everything and parking was so easy.
Stayed 1 night in Jan 2024
Response from Jim on 2024/1/18
Most guests do find our location very convenient to restaurants, shops, and of course the beach. We look forward toyour next stay with us, and thank you for your fabulous review!

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Jim on 2024/1/18
Thank you very much for your perfect review! We look forward to your next stay with us.

10/10 Excellent

Pat, Plano

Stayed 3 nights in Dec 2023
Response from Jim on 2024/1/29
Thank you for your excellent review! We look forward to your next stay with us, Pat.

6/10 Okay

Nikki

Disliked: Property conditions & facilities, room comfort
Parking is good and near the coast beach. Some front desk services are good other are not probably during holidays weekend. The place had some upgrade but not enough. They need more major remodel on wall too thin (very noisy), door scratches/wall need repaint, carpet replace to floor more clean, cabinet in restroom old, the towels look old (color kinda off-white/gray/yellowish), toilet made some water noise at night time to time, the pillows and bed mattress are not comfortable at all. I can’t sleep due to super soft pillows and mattress super sink down. I hope they’ll remodel this place soon. Location is a plus for this place if want to be near the coast beach.
Stayed 2 nights in Dec 2023
Response from Jim on 2024/1/18
We are looking towards a full exterior renovation and perhaps a block of our guest rooms in the near future. We do thank you for your comments and hope you will visit us again.

8/10 Good

Rogelio, Heber

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Jim on 2024/1/2
Thank you for your nice review! We do look forward to your next stay with us.

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, property conditions & facilities
I’ve stayed here a few times and always enjoyed it. Everything you need, including the beach is within walking distance.
Stayed 2 nights in Dec 2023
Response from Jim on 2024/1/2
We appreciate your nice coomenst and your awesome review. And, we look forward to seeing you again soon.

8/10 Good

daryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here a couple of times and always enjoy our stay. Very close to the ocean and plenty of places to eat within a short walk
Stayed 1 night in Dec 2023
Response from Jim on 2024/1/2
Thank you for your nice review and comments! We do look forward to your next stay with us.

10/10 Excellent

Kristine

Stayed 1 night in Dec 2023
Response from Jim on 2024/1/18
Thank you very much for your great review! We look forward to your next stay with us in Pacific Beach!

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is always amazing. Stayed before, will stay again.
Stayed 2 nights in Sep 2023
Response from Jim on 2024/1/2
We really appreciate your staying with us and for your great review as well! We'll see you the next time.

10/10 Excellent

Ponciano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Jim on 2024/1/2
Thank you for your fantastic review! We look forward to your next visit!

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Jim on 2023/12/15
Thank you for staying with us and for your excellent review as well. Happy Holidays!

10/10 Excellent

Susan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right by the beach, beds comfortable and staff friendly.
Stayed 3 nights in Dec 2023
Response from Jim on 2023/12/15
Thank you for your nice words and for your fantastic review. We look forward to your next stay with us. Happy Holidays!

10/10 Excellent

ienn

Liked: Amenities, property conditions & facilities
It is walking distance to all kinds of places as well as almost right on the beach
Stayed 2 nights in Dec 2023
Response from Jim on 2023/12/15
About a half of a block from the beach, so pretty close. Many of our guests just walk everywhere they want to visit in the Paciifc Beach area with our close to almost everything location. Thank you for your great review. We'll see you again. And, Happy Holidays!

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb Hotel - Very Comfortable
Very comfortable hotel with fantastic San Diego location. Room was excellent with plenty of outlets. The shower was excellent...very spacious. Plus, the bottles of body wash, shampoo and conditioner in the shower are clearly labeled so you don't need your glasses to see what you are getting! Fantastic self parking, very convenient.
Stayed 1 night in Dec 2023
Response from Jim on 2023/12/15
I think this is the first review made mentioning the labels on the bathroom amenities. We appreciate your comments, and your awesome review as well. We'll see you again. Happy Holidays!