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Casa del Alma Hotel Boutique & Spa

4.0 star property
Upscale San Cristóbal de las Casas hotel in De La Merced with full-service spa
VIP Access

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Casa del Alma Hotel Boutique & Spa

Photo gallery for Casa del Alma Hotel Boutique & Spa

Building design
Junior Suite | Terrace/patio
Front of property
Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Daily full breakfast for a fee

Overview of Casa del Alma Hotel Boutique & Spa

Reviews
9.4

Exceptional

Popular amenities

  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
The price is NT$3,576
Price available on 2024/5/8

Explore the area

Map
Calle 16 de Septiembre no. 24, Barrio de Mexicanos, San Cristóbal de las Casas, CHIS, 29200
  • Popular LocationSan Cristóbal de las Casas Cathedral4 min walk
  • Popular LocationPlaza 31 de Marzo4 min walk
  • Popular LocationSanto Domingo Handicraft Market9 min walk
  • AirportTuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)88 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Room options

View all photos for Suite (Master)

Suite (Master) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite (Master)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite

Junior Suite | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Junior Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds

Suite, 2 Double Beds | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 2 Double Beds

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Hotel Sombra del Agua
Spa
Parking included
Free WiFi
Restaurant
9.2 out of 10, Wonderful, (935)
The price is NT$2,180
per night
May 3 - May 4
Hotel Sombra del Agua

About the neighborhood

San Cristóbal de las Casas

Located in San Cristóbal de las Casas, Casa del Alma Hotel Boutique & Spa is in the city center. Centro Cultural de los Altos and Ex-Convent of Santo Domingo are local landmarks, and the area's natural beauty can be seen at Huitepec Ecological Reserve and Grutas de San Cristóbal.
Visit our San Cristóbal de las Casas travel guideOpens in a new window

What's nearby

  • Mesoamerican Museum of Jade - 1 min walk
  • San Cristóbal de las Casas Cathedral - 4 min walk
  • Plaza 31 de Marzo - 4 min walk
  • Santo Domingo Handicraft Market - 9 min walk
  • Na Bolom Cultural Museum - 13 min walk

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 94 min drive

Restaurants

  • El Mezcalito - 2 min walk
  • Café Bar Revolucion - 2 min walk
  • El Fogon de Jovel - 1 min walk
  • Tarumba Restaurant - 1 min walk
  • Pipiri - 1 min walk

About this property

Casa del Alma Hotel Boutique & Spa

Upscale hotel located in De La Merced
Located close to San Cristóbal de las Casas Cathedral, Casa del Alma Hotel Boutique & Spa provides dry cleaning/laundry services, a bar, and a health club. Indulge in aromatherapy, a hot stone massage, and a body wrap at By L'Occitane, the onsite spa. The on-site Fusion cuisine restaurant, El Secreto, offers breakfast, lunch, and dinner. In addition to a conference center and a steam room, guests can connect to free in-room WiFi.
Other perks include:
  • Free self parking
  • Full breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Express check-in, concierge services, and wedding services
  • Guest reviews give top marks for the dining options, helpful staff, and location
Room features
All guestrooms are individually furnished, and include comforts such as premium bedding and pillow menus, as well as perks like air conditioning and separate sitting areas.
Other amenities include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
  • Designer toiletries, showers, and hair dryers
  • 42-inch LCD TVs with cable channels
  • Separate sitting areas, free infant beds, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available for a fee: MXN 170 to 250 for adults and MXN 140 to 200 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • El Secreto

Things to do

  • Full-service spa
  • Health club
  • Sauna
  • Steam room

Family friendly

  • Free crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Conference center (409 square feet of space)
  • Meeting room

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 2 floors
  • Beaux Arts architecture
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 650.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 170–250 for adults, and MXN 140–200 for children
  • Airport shuttle fee: MXN 2200 per vehicle (roundtrip)
  • Rollaway bed fee: MXN 650.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Casa Alma Boutique
Casa Alma Boutique San Cristobal de las Casas
Casa Alma Hotel Boutique
Casa Alma Hotel Boutique San Cristobal de las Casas
Casa Del Alma Hotel Boutique & Spa San Cristobal De Las Casas
Casa del Alma Hotel Boutique Spa
Casa Del Alma Boutique & Spa
Casa del Alma Hotel Boutique Spa
Casa del Alma Hotel Boutique & Spa Hotel
Casa del Alma Hotel Boutique & Spa San Cristóbal de las Casas

Frequently asked questions

Is Casa del Alma Hotel Boutique & Spa pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Casa del Alma Hotel Boutique & Spa?

As of 2024/5/2, prices found for a 1-night stay for 2 adults at Casa del Alma Hotel Boutique & Spa on 2024/5/8 start from NT$3,576, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Casa del Alma Hotel Boutique & Spa?

Self parking is free at this property.

What time is check-in at Casa del Alma Hotel Boutique & Spa?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

What time is check-out at Casa del Alma Hotel Boutique & Spa?

Check-out is at noon.

Does Casa del Alma Hotel Boutique & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 2200 per vehicle applies.

Where is Casa del Alma Hotel Boutique & Spa located?

Located in De La Merced, this spa hotel is within a 5-minute walk of Mesoamerican Museum of Jade and San Cristóbal de las Casas Cathedral. Plaza 31 de Marzo and Museo de San Cristóbal are also within 5 minutes.

Casa del Alma Hotel Boutique & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 172 out of 224 reviews" "
Rating 8 - Good. 34 out of 224 reviews" "
Rating 6 - Okay. 13 out of 224 reviews" "
Rating 4 - Poor. 4 out of 224 reviews" "
Rating 2 - Terrible. 1 out of 224 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

RONY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Carlos Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
The place is excellent!
Stayed 2 nights in Feb 2024

10/10 Excellent

Michael, Palos Heights

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to shopping and tourist destinations
Stayed 2 nights in Jan 2024

10/10 Excellent

Julizza

Stayed 2 nights in Jan 2024

10/10 Excellent

Arantxa

Stayed 1 night in Dec 2023

10/10 Excellent

Felix

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2023

10/10 Excellent

carlos javier

Stayed 1 night in Nov 2023

8/10 Good

Miguel

Stayed 1 night in Nov 2023

10/10 Excellent

YVETTE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2023

6/10 Okay

Cristhian

Stayed 3 nights in Sep 2023