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La Vista Highlands Mountain Resort

3.0 star property
Travelers zip line through mountain forests, ride horses with panoramic views, and relax by the pool at this family-friendly mountain retreat

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La Vista Highlands Mountain Resort offers families an adventure-filled escape atop a mountain. Enjoy a cooked-to-order breakfast, zip lining, horseback riding, free WiFi in common areas, a poolside bar, and a playground for kids.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Business services

About the neighborhood

Map
Km. 67 Brgy. Prosperidad, San Carlos City, Negros Occidental, 6127

Getting around

  • Bacolod (BCD-New Bacolod - Silay) - 67 min drive

About this property

La Vista Highlands Mountain Resort

Family-friendly resort
You can look forward to free cooked-to-order breakfast, a poolside bar, and a terrace at La Vista Highlands Mountain Resort. The on-site restaurant, Mariposa Cafe, offers breakfast, lunch, and dinner. Enjoy onsite activities like horseback riding and ziplining. In addition to a garden and a playground, guests can connect to free WiFi in public areas.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool
  • Free self parking
  • Limo/town car service, tour/ticket assistance, and wedding services
  • A billiards/pool table, barbecue grills, and concierge services
Room features
All guestrooms at La Vista Highlands Mountain Resort include comforts such as premium bedding and separate dining areas, in addition to amenities like minibars and free bottled water.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • LED TVs with premium channels
  • Balconies or patios, separate dining areas, and coffee/tea makers

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) on request
  • Area shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free cooked-to-order breakfast available daily 6:00 AM to 10:00 AM
  • A poolside bar
  • A restaurant

Restaurants on site

  • Mariposa Cafe
  • Sports Zone

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Horseback riding/rentals
  • Outdoor pool
  • Playground
  • Ziplining

Family friendly

  • Arcade/game room
  • Children's pool
  • Living room
  • Outdoor pool
  • Playground
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator on request
  • Separate dining area

More

  • Ceiling fan
  • Desk
  • Living room

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PHP 1000 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: PHP 3000 per vehicle (one way)
  • Rollaway bed fee: PHP 1000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Vista Highlands Mountain Resort San Carlos City
Vista Highlands Mountain Resort
Vista Highlands Mountain San Carlos City
Vista Highlands Mountain
La Vista Highlands Mountain
La Vista Highlands Mountain Resort Resort
La Vista Highlands Mountain Resort San Carlos City
La Vista Highlands Mountain Resort Resort San Carlos City

Frequently asked questions

Does La Vista Highlands Mountain Resort have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is La Vista Highlands Mountain Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at La Vista Highlands Mountain Resort?

Self parking is free at this property.

What time is check-in at La Vista Highlands Mountain Resort?

Check-in begins at 2:00 PM.

What time is check-out at La Vista Highlands Mountain Resort?

Check-out is at noon.

Does La Vista Highlands Mountain Resort provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PHP 3000 per vehicle applies.

Where is La Vista Highlands Mountain Resort located?

Located in San Carlos City, this family-friendly resort is 4 mi (6.4 km) from Mayana Peak, and within 16 mi (25 km) of Balete Tree and Sipaway Island Pier. Mount Canlaon and Canlaon City Sports and Cultural Center are also within 25 mi (40 km).

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Reviews

La Vista Highlands Mountain Resort Reviews

7.0

Good

7.8

Cleanliness

8.6

Location

7.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 4 out of 14 reviews
Rating 8 - Good. 5 out of 14 reviews
Rating 6 - Okay. 1 out of 14 reviews
Rating 4 - Poor. 2 out of 14 reviews
Rating 2 - Terrible. 2 out of 14 reviews

Reviews

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
The water pressure in shower was very bad. The shower door was very hard to open. I had to ask the staff twice for blankets and face towels. They never brought the face towels. While i was finishing up my poll game the staff turned out the lights.and I couldn't see, i fell with a beer bottle in my hand and cut it in two places. Staff sis not assist and Office s did not have first aid kit. Hotel is also built on cemetery lot where dead people are buried who couldn't afford a proper burial.
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel premises look quite luxurious and the staff is very helpful and professional.
Stayed 1 night in Jan 2018

10/10 Excellent

raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing

It was relaxing, the place is beatiful. However it would be nice having WiFi in the room so you can share your pictures right away.
Stayed 1 night in Nov 2017

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chill out break

Nice swimming pool and country walk.Beautiful view especially in the morning
Stayed 4 nights in Sep 2017

10/10 Excellent

Shane, Auckland New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thanks La Vista Highlands Mountain Resort

We had a very enjoyable weekend stay. All the resort staff were very welcoming, friendly and accommodating throughout our stay. The restaurant served great food. The flying fox and cable car rides are both a must to do when you’re here. The room was not airconditioned but it is not needed as the temperature in the region is cooler which was a pleasurable surprise, in fact the room had a fan which we had to turn off at night as it was too cold for my partner. We couldn’t find any faults the room and ensuite were clean and tidy and it was very peaceful and it was nice to relax from the heat and bustle of the cities. Thanks La Vista Highlands Mountain Resort
Stayed 2 nights in Aug 2017

4/10 Poor

Gors, Bacolod City

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Customer Service was not good and Room was not Cle

The room had no AC. Really not a problem at night when the temperature is cool but it needs AC in the daytime to be comfortable. With no AC, this meant having the windows open which was a problem. First there was a lot of noise from staff who constantly passed by our room (African 01) and would look into our room windows when they walked by and talked loud. The guests next door sat outside and talked and laughed loud which was annoying because you could not shut the windows and drown out the noise with the AC. The windows were a jealousy window type and were very dirty and the window screens were filthy and had not been cleaned in months so opening them for fresh air meant you would get a nose full of dust and filth plus the noise. There was no phone in the room and after I complained by using my cell to call the desk they brought me a walkie talkie that constantly went off with staff communicating. Ridiculous they have no phone system. The shower had no hot water, only slightly warm water at best. They only put one sheet on your bed and you have to request a blanket if you want one. Upon arrival they could not verify our reservation because they said they had a problem with their computer. Why they did not call the verify I do not know. They wanted me to email them my confirmation from expedia because they could not do it themselves. They said our room was being readied and to sit next to the pool and enjoy a welcome drink that would be given to us. After 30 min

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Overall this is a nice motel,but there is almost nothing around it for entertainment. The room had ants in it daily,even when there was nothing in there to attract them. internet was not available in the room at all. only had decent service if sitting near the check in area.

6/10 Okay

allan, Valencia

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Lovely resort with a few missing pieces

Depending on a few factors, I can see many people loving this resort while it would not be great for others. Some potential issues with the hotel for many would be as follows: - There was no internet service. - At least in our room, there was no hot water. Meaning cold showers. I wanted to call the front desk about this issue, but alas, the rooms have no phones, and it is a very long climb from my room to the reception area. - There is no air conditioning. At just over 2000 feet in altitude, it is considerably cooler than low-lying areas in the Philippines. However, it is still the tropics, and the room was hot during the daytime. - The great majority of TV channels were non-english. There were a few english channels, but no premium HBO, Cinemax, movie channels. - My room was approximately 120 steps down the mountain from the main pool/reception/restaurant area. It is a difficult walk for anyone not in shape. The smiling staff, great location and excellent architecture of the hotel make up for many other deficiencies I mentioned above. It is a very nice resort. Don't forget to bring mosquito repellent if you go there!

8/10 Good

Gunnar Frode, Oslo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice place for relaxing in the highlands

nice place to stay for a day or two in th highlands

8/10 Good

Victor, москва

Liked: Cleanliness, property conditions & facilities, room comfort

отличное место, плохой менеджмент

Отель находится в живописных надо понимать что рядом никакой жизни нет. На территории за отдельную плату предлагается верховая езда и zepline. В номере все принадоежности кроме воды за отдельную плату. Интернета в общих зонах нет, интернет платный (53 песо) и очень медленный. Брали номер Африка без кондиционера, он в целом и не нужен, ночью и так становится прохладно и свежо. Персонал действительно очень плохо говорит на английском, но в целом смог нам помочь и найти всю необходимую нам информацию (спрашивали как доехать до бантаяна). Помогли найти джип с водителем покататься по окрестностям (итого 4000 песо на день, посмотрели рисовые трассы, шоколадные холмы, покатались под вулканом и доехали до 1400 летнего дерева). Ресторан не плох. Дно бассейна настолько грязное, что купаться не стали. Так.к. домики находятся далеко от ресторана и ресепшена нам выдали рацию, но понять азиатский английский по ней невозможно) в 4 ночи у рации села батарея и рация начала кричать об этом на весь дом.

10/10 Excellent

Nicholas, Philadelphia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Great place and great staff. A little pricey though if you book online

10/10 Excellent

Kevin, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A surprise gem

There were no reviews when we booked so we were guessing. The drive from San Carlos was stunning so expectations were high and we weren't let down- the resort was beautiful with majestic views of the mountain range across the valley. The resort layout was very interesting inviting you to go exploring-quality was everywhere. The rooms were 5 star with beautiful furnishings. The food menu favored more Filipino tastes but the wine list included some fine reds. A few staff spoke excellent English and were gentle and gracious as always. My wife did, however, feel uncomfortable with the constant stares from some of the staff. La Vista was the perfect venue for our wedding anniversary-we will definitely be back.

2/10 Terrible

Verified traveler

Stayed 3 nights in Jan 2020

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service