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Reviews of Studio 6 San Antonio, TX - Six Flags

2 out of 5
Studio 6 San Antonio, TX - Six Flags
11802 Interstate Hwy 10 W, San Antonio, TX

Reviews

7.0

Good

Rating 10 - Excellent. 184 out of 489 reviews" "
Rating 8 - Good. 107 out of 489 reviews" "
Rating 6 - Okay. 51 out of 489 reviews" "
Rating 4 - Poor. 55 out of 489 reviews" "
Rating 2 - Terrible. 92 out of 489 reviews" "

6.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, good location, nice clean rooms.
Stayed 2 nights in May 2024
Response from Yvonne on 2024/5/16
Thank you for choosing Studio 6 Six Flags. We appreciate your feedback!!

6/10 Okay

Demetrius

Disliked: Property conditions & facilities
Stayed 1 night in May 2024
Response from Yvonne on 2024/5/16
Thank you for choosing studio 6 six flags!! We appreciate your feedback!! We hope to see you soon!

10/10 Excellent

Kevin

Liked: Amenities, property conditions & facilities
Excellent customer service and room was clean
Stayed 1 night in Apr 2024
Response from Yvonne on 2024/5/1
Thank you for choosing Studio 6 Six Flags. We appreciate your feedback. We hope to see you in the future!

10/10 Excellent

William

Stayed 14 nights in Apr 2024
Response from Yvonne on 2024/5/16
Thank you for choosing studio 6 six flags ! We appreciate your feedback! We hope to see you soon!

10/10 Excellent

Brittany

Stayed 1 night in Apr 2024
Response from Yvonne on 2024/5/16
Thank you for staying with studio 6 six flags!! We appreciate your feedback!

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Yvonne on 2024/4/19
Thank you for choosing studio 6 six flags. We appreciate tor feedback.

6/10 Okay

Karen

Traveled with family
Liked: Staff & service
The toilet was stopped, and the maintenance man bought the plunger. Instead of him blogging it, he gave it to us to do. It's his job to do, not ours. The bed was horrible. We did not get any sleep. The front office staff member was friendly.
Stayed 1 night in Apr 2024
Response from Yvonne on 2024/4/19
On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.

4/10 Poor

Malaki

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Had a cigarette smell that seem so have get worse and worse every time I walked inside my room, toilet was clogged.
Stayed 3 nights in Apr 2024
Response from Yvonne on 2024/4/19
Hi TravelerThanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves.It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.

8/10 Good

Joshua

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great staff.
Stayed 1 night in Apr 2024
Response from yvonne General Manager on 2024/4/14
we appreciate your feedback. thank you for choosing studio 6 six flags!

2/10 Terrible

chris

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
ABSOLUTELY TERRIBLE. There were roaches everywhere - dead roaches on the floor and live baby roaches on the bed. The staff at check in complained about being busy and made jokes about having killed customers but she was ok because the cops hadn’t found the bodies.
Response from Yvonne on 2024/4/19
On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.

6/10 Okay

Jesus

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities
We arrived at the property around 10 pm and we saw about 8 police units in the parking lot. Im not sure what happened but they were talking with multiple people and checking the cameras. Rooms had plenty of space and a small kitchen. But you can tell it need to be remodeled. There were roaches in the bathrooms. And there was an odor. The lady at the front desk was amazing and really friendly.
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 2024/4/18
Hi Jesus, On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Natalie #Team6

8/10 Good

STEVE

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff and management of the property was knowledgeable and friendly! My room was easy to find, but I was disheartened by the amount of homeless people walking around the premises. The Room was fully equipped with a microwave, fridge, stove, and a broken Coffee Maker. I drink coffee all the time. the tub and toilet were dirty, and the room was non-smoking, but had remanence of Cigarette smoke. I tried to use my AARP card, and he said that I should have used it during my booking , but the Booking through the website, stated pay at checkout, and present my AARP card for Discounts. I couldn't use it upon either attempt. I will let Social Media and AARP know this. It seems like they will have to take Expedia and Studio 6 off of their recommendations list, for future travelers. My $116 room became $210, just like that. I will be announcing the Upcharges I encountered, without my knowledge!
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 2024/4/18
Hi Steve, Although we appreciate the wonderful rating we do apologize that your stay wasn't as comfortable as anticipated. Providing a top-notch guest experience is always our goal, and we’re committed to improving.We hope to see you back soon!Natalie #Team6

8/10 Good

William

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Please fix the following Door lock deadlock would not engage Run on toilet at times Remove broken handle on bottom drawer - ok with your having to screw it shut, but dangling handle is unseemly Couldn’t get coffee machine to work Despite those issues would probably stay there again.
Stayed 2 nights in Apr 2024
Response from yvonne General Manager on 2024/4/14
Thank you for staying with us. we are sorry to here about your experience. we hope you will give us another chance in the future.

8/10 Good

Mary

Liked: Staff & service
Disliked: Cleanliness
Ok for just needing a place to sleep and when no other options available. Staff is nice
Stayed 1 night in Apr 2024
Response from yvonne General Manager on 2024/4/14
we appreciate your feedback. thank you for choosing studio 6 six flags

10/10 Excellent

William

Stayed 13 nights in Mar 2024
Response from Yvonne on 2024/4/25
Thank you for choosing Studio 6 Six Flags. We appreciate your feedback and hope to see you again soon!

4/10 Poor

Juan

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Roaches, German roaches in the kitchen, bathroom.
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 2024/4/18
Hi Juan, After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty.In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon.Natalie #Team6

6/10 Okay

Melany

Stayed 5 nights in Mar 2024
Response from Yvonne on 2024/4/24
Thank you for choosing studio six six flags. We appreciate your feedback!

6/10 Okay

Laura

Traveled with family
Liked: Cleanliness, staff & service
.
Stayed 1 night in Mar 2024
Response from yvonne on 2024/4/7
Thank you for staying with us. we appreciate your feedback.

8/10 Good

Emmanuel

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Roaches were in my room all night and as well as the following day. Told front desk about it
Stayed 1 night in Mar 2024
Response from yvonne on 2024/4/7
Thank you for staying with us. we appreciate your feedback.

10/10 Excellent

Amanda, Friendswood

Liked: Cleanliness, staff & service, property conditions & facilities
For the price it was ok
Stayed 2 nights in Mar 2024
Response from yvonne General Manager on 2024/3/28
Thnak you for staying with us. We appreciate your feedback.

10/10 Excellent

William

Stayed 7 nights in Mar 2024
Response from Yvonne on 2024/4/19
Thank you for choosing studio six six flags. We appreciate your feedback.

2/10 Terrible

romitza

Stayed 1 night in Mar 2024
Response from yvonne General Manager on 2024/4/14
Thank you for staying with us. we are sorry to here about your experience. we hope you will give us another chance in the future.

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Always a great stay
Stayed 5 nights in Mar 2024
Response from yvonne General Manager on 2024/3/28
thank you for staying with us. we appreciate your feedback.

4/10 Poor

Paul, Signal Hill

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 2024/3/29
Hi Paul, Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Natalie #Team6

6/10 Okay

Louis

Stayed 2 nights in Mar 2024
Response from Yvonne on 2024/4/7
Thank you for staying with us. we appreciate your feedback.

10/10 Excellent

Kee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It really wasn’t what we expected, but it was good for the price and there were no bugs, so that was a bonus. The stairwells could use some TLC and a deep power wash cleansing. Overall it was good I wouldn’t have a problem staying here again. The office staff was super nice and friendly
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 2024/3/26
Hi Kee, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6

10/10 Excellent

Andrew

Stayed 4 nights in Mar 2024
Response from yvonne on 2024/4/7
Thank you for staying with us. we appreciate your feedback.

2/10 Terrible

Chris

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
too many roaches just awful. front desk lady was rude. no refund get after they said we would get one.
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 2024/3/20
Hi Chris, Thank you for providing your feedback. Your experience is definitely not our standard of service. We appreciate you bringing this to our attention. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

4/10 Poor

Corina

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Nancy Y. on 2024/3/21
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

8/10 Good

arpan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awsome n quiet place
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 2024/3/20
Hi Arpan, Thanks for your review, we really appreciate the support.Natalie #Team6

10/10 Excellent

Oneal

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from Nancy Y. on 2024/3/21
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

6/10 Okay

Emily

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
Not very helpful to extended stays, price hikes will cause it to be hard to stay for awhile.
Stayed 3 nights in Feb 2024
Response from Brand Experience Team on 2024/3/12
Hi Emily,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith #Team6

2/10 Terrible

Amelia

Disliked: Cleanliness, staff & service, property conditions & facilities
Response from Nancy Y. on 2024/3/7
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

2/10 Terrible

Adriana

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We stayed for one night in room 320 and it was infested with roaches. We got moved to room 362 and it still had roaches. Please fumigate rooms. Front desk lady was nice overall.
Stayed 1 night in Feb 2024
Response from Nancy Y. on 2024/3/6
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Terrible

Timothy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Roaches EVERYWHERE
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on 2024/2/28
Hi Timothy,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excellent

Sean

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 2024/2/28
Hi Sean,Thank you for the perfect rating!Lilith#Team6

2/10 Terrible

Alexis

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 2024/3/15
Hi Alexis,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

10/10 Excellent

Jose Antonio

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Altogether a good value
Stayed 5 nights in Feb 2024
Response from Brand Experience Team on 2024/2/28
Hi Jose,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Can't complain at all, great experience
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 2024/2/28
Hi SeanThanks for your review, we really appreciate the support. Lilith#Team6

6/10 Okay

Emily

Traveled with partner
The stove top dodnt work, and there is no actual house keeping services, the management does not listen when told to hang on and will come in (i was walked in on naked). There is no trash service and roaches infest the rooms.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 2024/2/21
Hi Emily,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 Excellent

irma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff are very friendly, Professional, and very helpful. Thank You
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 2024/2/21
Hi Traveler,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

10/10 Excellent

Heather

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, slept well
Response from Nancy Y. on 2024/2/13
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 Terrible

Nicholas

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
roaches were not great from small to large
Stayed 1 night in Feb 2024
Response from Nancy Y. on 2024/2/13
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

10/10 Excellent

Albert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Jan 2024
Response from Brand Experience Team on 2024/1/29
Hi Albert,Thank you for the perfect rating!! Maz K.#Team6

2/10 Terrible

Kimberly

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Infested with roaches
Smelled so bad like weed even though room was non smoking and ended up leaving since the room was infested with roaches. I killed so many and felt so gross there was roaches crawling on the bed. Absolutely disgusting.
Stayed 1 night in Jan 2024
Response from Nancy Y. on 2024/1/16
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

10/10 Excellent

Albert

Stayed 1 night in Dec 2023

10/10 Excellent

Jose Humberto Sanchez

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing to be better is about the room, smells a lot a cigarrette, in a not smoking room.
Stayed 2 nights in Dec 2023
Response from Brand Experience Team on 2024/1/8
Hi Jose, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6

10/10 Excellent

Bernita

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2023

4/10 Poor

Kenneth

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Roches, door did not lock
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 2024/1/8
Hi Kenneth,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Terrible

victor

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Our Room Smelled bad, no shampoo or coffee. Wont be coming back.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 2024/1/8
Hi Victor,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6