Exterior

Reviews of La Quinta Inn by Wyndham San Antonio Market Square

2.5 out of 5

Reviews

7.6

Good

Rating 10 - Excellent. 463 out of 1206 reviews" "
Rating 8 - Good. 308 out of 1206 reviews" "
Rating 6 - Okay. 223 out of 1206 reviews" "
Rating 4 - Poor. 110 out of 1206 reviews" "
Rating 2 - Terrible. 102 out of 1206 reviews" "

7.6/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Subash

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Fernando

Liked: Cleanliness, staff & service
Every thing you would need is close to the hotel .
Stayed 1 night in Apr 2024

10/10 Excellent

Alejandro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly
Stayed 1 night in Apr 2024

6/10 Okay

Marilyn

Traveled with partner
Needs to be updated. Bathroom/shower very tight.
Stayed 1 night in Apr 2024

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service
Loved the location and the clean white linen and the price was right too
Stayed 1 night in Apr 2024

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessibility for my wheelchair and also too the pool. Family had a blast!
Stayed 1 night in Mar 2024
Response from Joshua on 2024/4/29
Greetings,Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham San Antonio Market Square. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Aurora

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, the price was reasonable, and the convenience of being across the street from the Market Square was spectacular. The pool looked great, I was sad we couldn’t find time to swim this time around. Also, the water pressure in the shower… Amazing! Yes, that is definitely important to me 😁
Stayed 2 nights in Apr 2024
Response from Joshua on 2024/4/26
Hello,Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham San Antonio Market Square. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay enjoyable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Nancy

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a good location. Clean room and bathroom and a comfortable bed. The indoor swimming pool is great. I recommend this property.
Stayed 1 night in Mar 2024
Response from Joshua on 2024/4/26
Hello,Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham San Antonio Market Square. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay enjoyable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Leslie, Montreal

Good location.
Stayed 1 night in Apr 2024
Response from Joshua on 2024/4/26
Hello,Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham San Antonio Market Square. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay was enjoyable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Genaro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good.
Stayed 2 nights in Apr 2024
Response from Joshua on 2024/4/26
Hello,Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham San Antonio Market Square. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay was enjoyable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Okay

Kevin

Traveled with pets, Traveled with family
Disliked: Amenities, property conditions & facilities
We visited that hotel three years ago and our experience was different. We loved our stay that time. However, during our recent visit, we noticed that the hotel is in need of renovation and some maintenance work needs to be done. Despite this, we had a good experience overall, considering the price.
Stayed 2 nights in Mar 2024
Response from joshua on 2024/4/26
Hello,Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham San Antonio Market Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you stay was less than exceptional. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Apr 2024
Response from Joshua on 2024/4/26
Hello,Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham San Antonio Market Square. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay enjoyable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

4/10 Poor

Carlos

Disliked: Property conditions & facilities
Ac was either running all the time or it had to be unplugged to stop it …
Stayed 1 night in Apr 2024
Response from Joshua on 2024/4/26
Hello,Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham San Antonio Market Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you stay was less than exceptional. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 Poor

Roger

Business traveler
Liked: Staff & service
Disliked: Cleanliness
The staff here was great. Although it's downtown and near attractions the area didn't feel safe to me, obviously subjective . The hotel could use some upgrade and attention to cleanliness .
Stayed 1 night in Feb 2024
Response from Liza C. on 2024/4/22
Dear Roger, Thank you for choosing our hotel and for bringing this matter to our attention. We are truly sorry we would like to apologize for the inconvenience you experienced during your visit. Your feedback is important to us . Please rest assured that we have taken all the necessary steps to correct the situation. We hope that you will give us another opportunity to serve you in the future. Thank you again for bringing this matter to our attention. Best, Liza C. Front Desk Manager

8/10 Good

Suzanne, El Paso

Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didnt mind that the hotel was a bit run down. For the cost and location it is worth it in my opinion. Dont believe whatever youre looking at as far as the way the rooms look on expedia. They make it like theres enough room for 5 people. Theres not. Staff was great and we didnt have any problem besides the room lacking space for 5 people and the bathroom being very,very small and claustrophobic.
Stayed 1 night in Apr 2024
Response from Liza C. on 2024/4/21
Dear Suzanne, Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!Sincerely, Liza C. Front Desk Manager

6/10 Okay

Sophia L

Traveled with partner
Liked: Staff & service
Its an older property and our room key would have to be rekeyed/programed everyday which was annoying.
Stayed 6 nights in Apr 2024
Response from Liza C. on 2024/4/19
Dear Sophia, Thank you for choosing our hotel and for bringing this matter to our attention. We are truly sorry we would like to apologize for the inconvenience you experienced during your visit. Your feedback is important to us . Please rest assured that we have taken all the necessary steps to correct the situation. We hope that you will give us another opportunity to serve you in the future. Thank you again for bringing this matter to our attention. Best, Liza C. Front Desk Manager

6/10 Okay

Celia, Watsonville

Traveled with group
Liked: Staff & service
The staff was very nice and friendly. Our room was clean, quiet and comfortable. The area felt safe. The outside, buildings, door, walkways were dirty and unkept. The facility needs to be painted.
Stayed 3 nights in Apr 2024
Response from Liza C. on 2024/4/19
Dear Celia, Thank you for taking the time to review our property; feedback like yours helps us improve the experiences of future guests. We hope you choose La Quinta by Wyndham for any future travel needs. Best, Liza C. Front Desk Manager

10/10 Excellent

CRISTY

Traveled with family and small children
Liked: Amenities
Location
Stayed 1 night in Apr 2024
Response from Liza C. on 2024/4/16
Dear Cristy, Thank you for taking the time to rate our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay! Sincerely, Liza C. Front Desk Manager

8/10 Good

Inna

Stayed 4 nights in Apr 2024
Response from Liza C. on 2024/4/19
Dear Inna, Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!Best, Liza C. Front Desk Manager

8/10 Good

Richard

Traveled with partner
Liked: Cleanliness, staff & service
The staff were the greatest. The facilities are older and need some renovations. The location was great for us, close to Mexican Marketplace and numerous Mexican restaurants. The trolley and local bus stops right out front.
Stayed 6 nights in Apr 2024
Response from Liza C. on 2024/4/16
Dear Richard, Thank you for taking the time to review our property; feedback like yours helps us improve the experiences of future guests. We hope you choose La Quinta by Wyndham for any future travel needs. Sincerely, Liza C. Front Desk Manager

8/10 Good

Heidi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s reasonable and average to stay here. The breakfast, they offered boiled eggs instead of scrambled eggs along with sausage, toasts, muffins, cereals, yogurts, make your waffles. They have 4 different kinds of juices. The foods are kept on restock and clean The property is in good condition. Staff are friendly and attentive.
Stayed 1 night in Apr 2024
Response from Liza C. on 2024/4/15
Dear Heidi, Thank you for taking the time to share this positive rating! We will make sure to share this with the team to let them know to keep up the amazing work and hope you'll stop by when you're back in the area! Sincerely, Liza C. Front Desk Manager

10/10 Excellent

James

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The main drawback was a that the bed was noisy when I moved around but, overall, the room and amenities were adequate.
Stayed 1 night in Apr 2024
Response from Liza C. on 2024/4/15
Dear James, Thank you for taking the time to tell us about your stay. I have passed your comments along to our maintenance department so we can get that taken care of. We're very sorry to hear that you had this issue. We appreciate your feedback and hope to have the chance to better serve you in the future. Sincerely, Liza C. Front Desk Manager

4/10 Poor

Jorge

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The place needs TLC. The room was dirty and hadn’t been cleaned properly.
Stayed 3 nights in Apr 2024
Response from Liza C. on 2024/4/13
Dear Jorge, Thank you for taking the time to leave a review. Comments like yours help us better serve our guests, and I am sorry to hear that you had an issue with housekeeping. Please be assured that we are taking appropriate steps to identify the problem in order to avoid it in the future. Best, an issue with housekeeping. Please be assured that we are taking appropriate steps to identify the problem in order to avoid it in the future. Best, Liza C. Front Desk Manager

6/10 Okay

Paula

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff made the stay. The property needs a lot of tlc. Carpets are dirty and molding in bathroom was coming off.
Stayed 1 night in Apr 2024
Response from Liza C. on 2024/4/15
Dear Paula, Thank you for taking the time to tell us about your stay. I have passed your comments along to our maintenance department so we can get that taken care of. We're very sorry to hear that you had this issue. We appreciate your feedback and hope to have the chance to better serve you in the future. Sincerely, Liza C. Front Desk Manager

10/10 Excellent

Marie, Brampton

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
Situated in a good location. 20 minute walk to the river walk and the Alamo.
Stayed 2 nights in Apr 2024
Response from Liza C. on 2024/4/15
Dear Marie, Thank you for taking the time to rate our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay! Sincerely, Liza C. Front Desk Manager

10/10 Excellent

celeste

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean very friendly
Stayed 1 night in Apr 2024
Response from Liza C. on 2024/4/15
Dear Celeste, Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!Sincerely, Liza C. Front Desk Manager

8/10 Good

Orlanda

Traveled with partner, Traveled with family
Disliked: Property conditions & facilities
Just OK.
Stayed 1 night in Apr 2024
Response from Liza C. on 2024/4/15
Dear Orlanda, Thank you for taking the time to review our property; feedback like yours helps us improve the experiences of future guests. We hope you choose La Quinta by Wyndham for any future travel needs. Best, Liza C. Front Desk Manager

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Liza C. on 2024/4/15
Dear John, Thank you for taking the time to rate our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay! Sincerely, Liza C. Front Desk Manager

6/10 Okay

Stephanie

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
The breakfast was the worst they didn't even have milk for my kids to eat their cereal and my husband and son said the ladies putting out the breakfast were rude to them as well
Stayed 4 nights in Mar 2024
Response from Liza C. on 2024/4/10
Dear Stephanie, hank you for choosing our hotel and for bringing this matter to our attention. We are truly sorry we would like to apologize for the inconvenience you experienced during your visit. Your feedback is important to us . Please rest assured that we have taken all the necessary steps to correct the situation. We hope that you will give us another opportunity to serve you in the future. Thank you again for bringing this matter to our attention. Best, Liza C. Front Desk Manager

10/10 Excellent

Lisa

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Liza C. on 2024/4/2
Dear Lisa, Thank you for taking the time to rate our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay! Best, Liza C. Front Desk Manager

10/10 Excellent

Sesar

Liked: Amenities, property conditions & facilities
Great place. Second time here will stay every time.
Stayed 3 nights in Mar 2024
Response from Liza C. on 2024/4/2
Dear Sesar, Thank you for taking the time to review our property; feedback like yours helps us improve the experiences of future guests. We hope you choose La Quinta by Wyndham for any future travel needs. Best, Liza C. Front Desk Manager

10/10 Excellent

Myrna, Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Older but well maintained.
Stayed 1 night in Mar 2024
Response from Liza C. on 2024/4/2
Dear Myrna,Thank you for taking the time to rate our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay! Best, Liza C. Front Desk Manager.

8/10 Good

kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is right across from the Historic Market Square. There are lots of places to eat and shop there. It was appx a mile walk to Alamo and Riverwalk too!! This made the location perfect for us to just park and enjoy the area. Staff was super friendly! Check in was a breeze and they gave us a lot of recommendations for things to do in the area. The room was clean and comfortable which is all we wanted so for the price it couldn't be beat. It's not new but that's not what we needed. The grounds were also clean and well kept. Would stay here again for sure!
Stayed 1 night in Mar 2024
Response from Liza C. on 2024/4/2
Dear Kimberly, Thank you for taking the time to share this positive rating! We will make sure to share this with the team to let them know to keep up the amazing work and hope you'll stop by when you're back in the area! Best, Liza C Front Desk Manager.

10/10 Excellent

Hope, Mason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed for two nights and were pleased. The room was clean, bed was comfortable, had shampoo/bar soap/coffee. The fridge worked. We have no complaints.
Stayed 2 nights in Mar 2024
Response from Liza C. on 2024/4/2
Dear Hope, Thank you for taking the time to rate our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay! Best, Liza C. Front Desk Manager

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La propiedad perfecta limpio los cuartos cama baño
Stayed 1 night in Mar 2024
Response from Liza C. on 2024/4/2
Dear Laura, Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit! Best, Liza C. Front Desk Manager

2/10 Terrible

Jack

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room had a terrible smell from the carpet, like an old rotten socks, the staff said that they will clean the carpet but that didn’t help. If you are searching for a comfortable night this is not the right place. Otherwise, it’s close to the market and transportation accessible.
Stayed 1 night in Mar 2024
Response from Liza C. on 2024/3/25
Dear Jack, We would like to offer our sincere apologies for the inconvenience you experienced during your recent stay at our hotel. We understand how frustrating it can be when things do not go as planned, and we are truly sorry that we were not able to meet your expectations.Thank you for bringing this matter to our attention. We have taken note of your comments and will work to improve our services in the future.

4/10 Poor

Emma

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Liza C. on 2024/3/25
Dear Emma, We sincerely regret that your experience was less than perfect. We care deeply about our guests and want to provide the most comfortable experience possible. We hope you give us another chance soon, so we can share a more positive experience. Best, Liza C. Front Desk Manager

10/10 Excellent

Mahesh

Traveled with family
Liked: Staff & service
Good
Stayed 1 night in Mar 2024
Response from Liza C. on 2024/3/22
Dear Mahesh, Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us! Best, Liza C Front Desk Manager

2/10 Terrible

Francisco

Disliked: Cleanliness, staff & service, property conditions & facilities
I was not allowed to change my check in date for another date very inconvenient
Stayed 1 night in Mar 2024
Response from Liza C. on 2024/3/22
Dear Francisco, We are sorry for the inconvenience you experienced during your stay at our hotel. It was not our intention to disappoint you in any way. Unfortunately, we were unable to accommodate your request due to you booking though a third-party reservation site. All changes must go through the booking agency you booked with, the hotels do not have access to change arrival and departure dates. feedback like yours helps us improve the experiences of future guests. Best Liza C.

4/10 Poor

Ronald

Response from Liza C. on 2024/3/22
Dear Ronald, We are very sorry for the inconvenience that you experienced during your stay with us. Your satisfaction is always our top priority, and we would like to offer our sincerest apologies. Best Regards, Liza c

4/10 Poor

Betty, Dallas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Liza C. on 2024/3/22
Dear Betty, Thank you for taking the time to review our property; feedback like yours helps us improve the experiences of future guests. We hope you choose La Quinta by Wyndham for any future travel needs. Best, Liza C. Front Desk Manager

10/10 Excellent

Alfredo

Traveled with family
Liked: Amenities
No hot water for showers
Stayed 2 nights in Mar 2024
Response from General Manager on 2024/3/18
Dear Alfredo,Thank you for your recent stay and for sharing your experience here with us. I apologize that there was not any hot water for a shower. I will be sure to share your feedback with maintenance so we can correct this issue. Thanks again for your time. Sincerely,Tiffany BGeneral Manager

4/10 Poor

Saul

Stayed 1 night in Mar 2024
Response from Liza C. on 2024/4/10
Dear Saul, We sincerely regret that your experience was less than perfect. We care deeply about our guests and want to provide the most comfortable experience possible. We hope you give us another chance soon, so we can share a more positive experience.Best, Liza C. Front Desk Manager

6/10 Okay

Regina

Traveled with family
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Liza C. on 2024/3/22
Dear Regina, Thank you for taking the time to review our property; feedback like yours helps us improve the experiences of future guests. We hope you choose La Quinta by Wyndham for any future travel needs. Best, Liza C. Front Desk Manager

4/10 Poor

Milton

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Room was not good because the bed was in bad condition and hard to sleep in and our 14 year old granddaughter had to sleep on the floor because they did not have a roll a way bed that we requested when we made reservations. No telephone and the airconditioning did not work. Room is over priced for it's condition and needs a good makeover. The staff working there when we arrived were very good.
Stayed 3 nights in Mar 2024
Response from General Manager on 2024/3/18
Dear Milton,Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham San Antonio Market Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns. Sincerely,Tiffany BGeneral Manager

10/10 Excellent

Jazmin

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean and nice and convenient
Stayed 1 night in Mar 2024
Response from General Manager on 2024/3/18
Dear Jazmin,Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham San Antonio Market Square. It is always a pleasure to receive positive feedback.I am pleased to hear that your room was clean and that you enjoyed our location. I will share your review with our team, who I am certain will be encouraged by your comments. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Tiffany BGeneral Manager

10/10 Excellent

perla, league city

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Liza C. on 2024/3/22
Dear Perla, Thank you for taking the time to rate our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay! Best, Liza C. Front Desk Manager

10/10 Excellent

Anna

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Liza C. on 2024/3/22
Dear Anna, Thank you for taking the time to rate our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay! Best, Liza C. Front Desk Manager

6/10 Okay

Mary

Traveled with family
Disliked: Amenities, property conditions & facilities
Loud. People hanging around outside. Snack machine broken.
Stayed 1 night in Mar 2024
Response from General Manager on 2024/3/18
Dear Mary,Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham San Antonio Market Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns.Sincerely,Tiffany BGeneral Manager

2/10 Terrible

Frances

Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I wouldn’t stay there. They treat customers like criminals that need to be watched. They told me that they were doing me a favor by staying there. And there is a guy that works the front desk that is rude and when there is a situation he says he’s going to call the police. So I did and then they resolved the issue, but the man who caused the situation ran in the back room and let the head of housekeeping his mouthpiece. My room was immaculate and that pissed everyone offf.
Stayed 2 nights in Mar 2024
Response from Liza C. on 2024/3/14
Thank you for taking the time to review our property; feedback like yours helps us improve the experiences of future guests.