Terrace/patio

Reviews of APT - Stone Lodge Salzburg

4 out of 5
APT - Stone Lodge Salzburg
Steingasse 59, Salzburg

Reviews

9.4

Exceptional

Rating 10 - Excellent. 24 out of 33 reviews" "
Rating 8 - Good. 6 out of 33 reviews" "
Rating 6 - Okay. 2 out of 33 reviews" "
Rating 4 - Poor. 1 out of 33 reviews" "
Rating 2 - Terrible. 0 out of 33 reviews" "

9.8/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Jane

Liked: Cleanliness, property conditions & facilities
Fascinating historic building and street and great location for walking to the old city, Mirabelle Palace, restaurants, and nature trails. We loved the view of the fortress from the rooftop terrace. Note that there are shared washing machines but no dryer. There is a large drying rack. We loved the touches of stone peeking out throughout the building. Quiet street given how handy it is to everything.
Stayed 3 nights in Apr 2024

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
We had the superior room aka Rock Star room. 3 bedrooms. 1 bath, full kitchen and a dining room. It would have been nicer if the room by the kitchen had a door for privacy. No elevator, which was disclosed. I will not recommend it if you have mobility issues, as the stairs are quite steep and narrow. There’s a restaurant next door, but they couldn’t accommodate us since we didn’t have reservations. It’s definitely in a central location, but every store and restaurants are closed by 1800. So plan ahead.
Stayed 4 nights in Apr 2024

10/10 Excellent

Kerstin

Business traveler
Liked: Cleanliness, room comfort
Gorgeous apartment in a historic building
I loved the apartment with the beautiful interior and the view of Salzburg castle. It's tough to get a heavy suitcase up the steep stairs to the apartment but it was well worth it. The apartment was amazing, the shower and bathroom with the stone wall! Kitchen had microwave and coffee machine and was well equipped. Short walk to Salzburg's old city center.
Stayed 5 nights in Oct 2023
Response from APT Stone Lodge on 2023/11/2
Thank you for choosing our APT Apartments for your visit to Salzburg. It is a real pleasure to read that you were very satisfied. We work every day to create unique moments. Customer satisfaction is everything we pursue. Kind regards, Sascha / APT APARTMENTS

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Amazing apartment with beautiful views of Salzburg and everything you need. Lovely and clean and a great location. The only down side was no air conditioning but we did choose to come in the height of summer! Would definitely recommend.
Stayed 3 nights in Aug 2023
Response from APT on 2023/9/7
Thank you for choosing our APT Apartments for your visit to Salzburg. It is a real pleasure to read that you were very satisfied. We work every day to create unique moments. Customer satisfaction is everything we pursue. Kind regards, Sascha / APT APARTMENTS

6/10 Okay

MOLLY

Traveled with family
Liked: Cleanliness
Stayed 3 nights in Aug 2022
Response from APT Stone Lodge on 2022/8/27
Dear Molly, thank you very much for your revue. But please don’t come back- you put the coffe mashine next to the bed, destroys our dishwasher put our bathroom under water, and so on - we need 3h to clean your apartment! We never saw something like you die bevor ! We couldn’t charge your credit card, because there was no money left. Thanks for booking apt stone lodge, but please don’t come back ! APT Stone Lode

10/10 Excellent

Pietro

Traveled with family
Liked: Cleanliness, room comfort
Couple Weekend Getaway.
Really nice place with great views of the castle + walking distance to the downtown area. Important to follow the directions carefully on how to get there + where to park. The directions are very well written. The place is small but cozy. Clean. It is low ceiling (for tall people) and the steps leading up to the top of the apartment are narrow and steep. It’s not for anyone that has a health condition. There’s not an elevator that can be used. It’s also not ideal for large families as it is small. The door codes to get in + out are very convenient. Ideal place for a young couple that wants to spend a weekend in Salzburg.
Stayed 3 nights in Dec 2021
Response from APT Stone Lodge on 2022/1/16
Thank you for your nice revue. APT Stone Lodge

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, not so comfortable.
Great location. The apartment is one big room with bed, kitchen, toilet and shower all in one space. Not so comfortable. The curtains do not block the light very well.
Stayed 3 nights in Dec 2019
Response from APT on 2019/12/17
Dear H., thank you for your revue. Plese keep in mind that you booked this apartment and you saw the pictures in the internet. Please don't blame us now for not getting the information you need. Thanks a lot APT Stone Lodge

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness
The owner was extremely accommodating, there wasn't anything that was provided and if you required anything he immediately resolved the issue.
Stayed 3 nights in Dec 2019
Response from APT Stone Lodge on 2019/12/15
Thanks a lot for your nice revue. Hope to see you soon again. Have a great time Sascha APT Apartments

10/10 Excellent

Verified traveler

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were interesting and comfortable. The staff was very helpful
Stayed 2 nights in Sep 2019
Response from APT Stone Lodge on 2019/10/4
Thank you very much for this awesome rate ! :) Hope to see you soon again Sascha APT

10/10 Excellent

Michelle, North Vancouver

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, charming and very modern room in a very old building. Best part is that it is within walkig distance of the historical old town where all the interesting sites are. The owners put a lot of love and thought into the property.
Stayed 2 nights in Sep 2019
Response from APT Stone Lodge on 2019/9/20
Thank you very much for your beautiful rate :) Hope to see you soon again Sascha APT Stone Lodge

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect ! location, cleanliness, facilities etc.
Stayed 2 nights in Aug 2019
Response from APT Stone Lodge on 2019/8/22
Dear Guest, thank you very much for your great rate ! Hope to see you soon again :) APT Stone Lodge

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the position, and the unique building integrated into the natural mountain side. A few short minutes to Old Town, meant easy access to everything Salzburg had to offer. We loved it. There are stairs to navigate - no hiding that and air con would be appreciated, however we had a wow of a time there and the apartment was unique and very memorable.
Stayed 2 nights in Jul 2019
Response from APT on 2019/8/13
Thank you a lot for this amazing rate ! Have a great time See you next stay :) APT

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uniquely Wonderful
Unique boutique hotel built into the side of a mountain. Loved the quirky style. The description of the hotel is accurate...the stairs are steep and the ceilings low, but that added to the charm. The rooms are very modern, but there was some water seepage we think from the rain through the rocks (mountain) which comprised the back wall of the Green Room we were in. That was very minor. The restaurants next door are worth visiting. Great food and atmosphere.
Stayed 2 nights in Jun 2019
Response from APT on 2019/7/22
Thank you very much for this beautiful rate. Hope to see you again Sascha APT - Stone Lodge

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
June 2019 stay
Lovely, quirky hotel with just a few rooms in an historic area of Salzburg close to restaurants, shops & tourist attractions. Unfortunately there is no a/c (though a fan is supplied) but it was so hot in the room we needed to open the windows every night. As there is a restaurant next door there is also quite a lot of noise but they don’t stay open late! Comfortable bed, small tv though probably due to the hotel being against the side of the hill the reception is extremely poor. We had difficulties with the wifi (perhaps also location) but a message to the owner was quickly responded to! All in all, a nice stay but probably a bit overpriced considering we still had to pay a cleaning fee on leaving.
Stayed 3 nights in Jun 2019
Response from APT on 2019/7/22
Thank you very much for this beautiful rate. Hope to see you again Sascha APT - Stone Lodge

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Salzburg Holiday
Great stay in a place on one of the oldest and cutest streets in Salzburg. Very comfortable beds and super clean with very accessible and friendly property manager. To note, spiral staircases and if you have large pieces of luggage it is a little bit more challenging to get them to your room.
Stayed 2 nights in Jun 2019
Response from APT on 2019/7/22
Thank you very much for this beautiful rate. Hope to see you again Sascha APT - Stone Lodge

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay and location
What a great place. Built into the mountain. Very updated and clean. Our apt had a view of the fortress. Arriving in Salzburg and walking to our room on cobblestones was what I think old Europe is. Very close to the river to walk across to.
Stayed 2 nights in Jun 2019
Response from APT Stone Lodge on 2019/6/28
Dear Richard, thank you very much for this awesome rate! Hope to see you soon again :) Sascha APT Stone Lodge

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. The room was exactly as advertised. It is nice to arrive and find the room looks as you had expected. The owner provided clear instructions and so getting settled in was a breeze. The roof patio was cute, but there was a large group of people staying in the bigger apartment upstairs and they monopolized the space making it a bit too crowded for enjoyment. All in all, a great find! I would recommend.
Stayed 2 nights in Jun 2019
Response from APT Stone Lodge on 2019/6/28
Dear Richard, thank you very much for this awesome rate! Hope to see you soon again :) Sascha APT Stone Lodge

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here its great.
Great place to stay, easy walking into town and across river to old town. Minor downside, barrier at end so traffic can't down street, so small walk from taxi. Up side no traffic apart from local.
Stayed 2 nights in Jun 2019
Response from Sascha APT Stone Lodge on 2019/6/28
Dear Richard, thank you very much for this awesome rate! Hope to see you soon again :) Sascha APT Stone Lodge

4/10 Poor

wade

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Over charged me! Be careful of this hotel!
I booked 3 nights from Hotels.com. instead of $98/night plus tax to the app. The hotel charged me twice. Totalling $655.62!
Stayed 3 nights in Nov 2018
Response from Carina on 2018/11/23
Dear Mr. Lee, thanks for your feedback! As mentioned to expedia and to you the second charge was a deposit / Insurance for damages aso. We refund the deposit immediately after your departure. So we charged exactly the correct amount. Please check again your payments. We are sure that you will find the incoming payment for the deposit. If you have any questions please dont hesitate to contact us. Best Regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was lovely. Very clean and modern. It was great to have kitchen facilities and a decent sized fridge. Stairs were steep but that didn't bother us. Lovely part of town to stay with a pub a few doors down that had great food. The roof top terrace with views of the mountains and fortress is great.
Stayed 2 nights in Sep 2018
Response from Carina on 2018/10/3
Dear Guest, we are very happy that you enjoyed your stay in Salzburg. We are looking forward to see you again. Best Regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved the Design apartment here at Stone Lodge. We stayed in the green room
Stayed 2 nights in Sep 2018
Response from Carina on 2018/9/27
Dear Guest, thanks for your feedback. We are happy that you enjoyed your stay in Salzburg. We are looking forward to see you again. Best Regards

8/10 Good

Janet, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good overall. Challenge for me only. May not be problem for other customers. Firstly, had to climb stairs. Due to my knee problems, it was a real challenge needing to climb the stairs every day. The need to climb stairs should be clearly spelt out on the Expedia web site. I only was told so late that i could not find alternative. Secondly, no one on site to resolve problem also caused headache. For some reasons, my phone had problems, not able to make phone calls, not able to get wifi. It really was a HUGE problem for me as it was my first visit to Salzburg.
Stayed 5 nights in Aug 2018
Response from Carina on 2018/9/5
Dear Janet, thanks for your response. Sorry that you had problems with the stairs and the Wlan. We would have liked to help you to bring the suitcases to the apartment, but we did not know anything about your problem. We hope that you nevertheless had a nice stay in Salzburg. Wish you a good time! Best Regards

8/10 Good

Owen, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property has a great roof deck looking out over the old town. Only a short walk to Mozartplatz and other key places. The stairs are narrow and steep, which could be a problem if you have heavy luggage.
Stayed 3 nights in Jun 2018
Response from Carina on 2018/6/13
Dear Owen, we are happy that you enjoyed your stay! We are looking forward to see you again at APT.- THE Apartment. Best Regards

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room with a View
The Copper Room has the most amazing view of Hohensalzburg Fortress!! The room is spacious and comfortable for two people. The entire complex is clean and staged with modern, hip furnishings. The location is ideal for exploring both sides of the river by foot with a convenient bus stop a short distance down a cobblestone street and hill. Make sure you have your access code prior to arrival as we had not received in advance and had to call. Shortly after our inquiry we were able to access the apartment and had no further issues during our stay. The neighborhood is quiet and charming and we would definitely stay here again.
Stayed 2 nights in May 2018
Response from Carina on 2018/5/30
Dear Phillip, thank you so much for your good rating. We are very happy that you enjoyed your stay at APT.- THE Apartment. Maybe we will welcome you again as our guest. Have a great time! Best Regards

10/10 Excellent

Diane, New Jersey, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wunderbar hotel in Salzburg!
Stone Lodge was well-appointed and extremely clean. The location is terrific- a five minute walk across a bridge to the old city. It is a unique old property on the oldest street in Salzburg, yet it has been completely modernized. The roof terrace is great for a magnificent view of the magical city.
Stayed 4 nights in May 2018
Response from Carina on 2018/6/13
Dear Diane, we are very happy that you enjoyed your stay! We are looking forward to see you again! Best Regards

8/10 Good

FRANCOIS

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bruit
Seul point negatif , l'isolation phonique
Stayed 4 nights in Oct 2019
Response from APT Stone Lodge on 2019/10/24
Thank you very much for your awesome review:) Hope to see you soon again Sascha APT

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2019
Response from APT - The Apartment on 2019/5/20
Dear Guest, thank you very much for this awesome rate :) Hope to see you soon Have a wonderful day Sascha & Team APT Stone Lodge

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jederzeit wieder.
Superschöne Lage. Alles reibungslos.
Stayed 2 nights in Mar 2019
Response from Carina on 2019/3/15
Sehr geehrter Gast, es freut uns sehr, dass Sie Ihren Aufenthalt bei uns genossen haben. Wir freuen uns auf ein baldiges Wiedersehen!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr zentral gelegen, Babybett und Hochstuhl ohne Aufpreis, kleine Küche ideal für das Reisen mit Baby. 100% Weiterempfehlung
Stayed 2 nights in Dec 2018
Response from Carina on 2018/12/21
Lieber Gast, wir bedanken uns für Ihr Feedback. Es freut uns sehr, dass Sie sich bei uns wohl gefühlt haben. Wir wünschen Ihnen ein schönes Weihnachtsfest und einen erfolgreichen Start ins neue Jahr 2019. Ihr APT Team

10/10 Excellent

chuan chuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018
Response from Carina on 2018/11/14
Dear Mr. Chuan, we are very happy that you enjoyed your stay at APT Stonelodge. We are looking forward to see you again soon! Best Regards

10/10 Excellent

YOUNGJU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018
Response from Carina on 2018/10/3
Dear Guest, we are very happy that you enjoyed your stay in Salzburg. We are looking forward to see you again. Best Regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Lage, zentral und ruhig. Praktisch eingerichtet, sauber.
Stayed 2 nights in Sep 2018
Response from Carina on 2018/9/29
Lieber Gast, vielen Dank für Ihr Feedback. Es freut uns sehr, dass Sie Ihren Aufenthalt bei uns genossen haben. Vielleicht dürfen wir Sie in Zukunft wieder in unserem Hause begrüßen Mit freundlichen Grüßen