Saligao Vacation Rentals

"Amazing: • food • room • facilities Not quite 5*: • location • service The hotel is huge and impressive, and the place is full of staff. But the service is variable. People really want to help you and some of the staff are super ‘on it’ and efficient. Others, not so much. When we arrived we were taken to the wrong room - a mistake with the number. Then the tv didn’t work. Coffee and tea machine means a kettle - no coffee machine. The hydrotherapy pool wasn’t working - when I asked, the staff member showed me I had to turn it on myself on the switch behind the plastic cover on the wall (where you’d assume public shouldn’t be flicking switches). We asked about an ATM on site and two staff members told us where to go, but there was none, which front of house staff confirmed when we asked. When a payment didn’t go through at the pool bar, later in the day a member of staff messaged me from their personal number on my WhatsApp. I had to tell them multiple times it wasn’t a good time to come to collect payment - and was it really professional to be messaging me from their personal WhatsApp? I had another message during the stay from another staff member also on their personal WhatsApp, and it just seemed a bit odd and not 5*. Also, what about GDPR? On the other hand, came across amazing staff too. The spa treatments were great, and the food! Note: the property is adjacent to the ocean, but there isn’t really beach access, there is a wall."

"Great property. "

"Hotel is clean, very friendly and polite staff, great location, great atmosphere. Lot of options for breakfast buffet.. good quality food. One thing need to beware of all the taxes get added on the foods you order. Very good hotel for the families. Overall fantastic stay!!"

"Rooms are well proportioned and amenities properly thought through . "

" Had a fantastic three-night stay at Storii by ITC Shanti Morada. Having stayed at six different hotels in Goa, this one easily stands out as my favorite. The food was excellent, the staff were exceptional, and the heritage décor added a unique charm to the overall experience. From the moment I arrived, the welcome was warm and personal. Shuhana and the team took the time to ask about my journey, presented me with a necklace, and gave me a detailed tour of both the property and my room. Rakish, at the service and bar, was outstanding—engaging, attentive, and consistently ensuring everything was perfect throughout my stay. Laltu truly made the experience feel like home. He always seemed to be around whenever I needed anything, offering help with genuine care and warmth. I also had the pleasure of meeting Arpit, who checked in on my stay and ensured everything was going smoothly. It was a thoughtful and classy gesture that added to an already memorable visit. Even during checkout, he was incredibly helpful and accommodated a late checkout to align with my airport transfer. I would highly recommend this hotel for its authentic Goan atmosphere, five-star service, and peaceful location in North Goa. If you do stay here, I encourage you to look out for and appreciate the wonderful team members—Laltu, Rakish, Shuhana, and Arpit—who truly make the experience special. I look forward to returning in the future with my entire family. Yours sincerely, Ryan Anderson"

"All was excellent. "

"The property is spread out. Some of the rooms are in a four plex building, while some are single chalets or duplexes. Dining restaurants are quite far from the majority of rooms, requiring walking or taking a golf cart ride. The buildings are generally well maintained as are the grounds and landscape. The rooms are spacious but the bathrooms ( relative to the square footage) are small. The resort has plenty of staff, but there is no sense of prompt customer service. From the room if one calls for service there is no one at the other end to answer or concern. One has to take the trek to the lobby, only to get an apology. We arranged a ride into Pajim to get there at a specific time time; however, the ride didn't show up on time, and finally did after much complaining. Again all we received was an apology. The much-touted Caravela was a disappointment. Old and very dark, and the service rather slow. Food was okay, but not befitting the Taj standards. The sister resort next to the HV has better restaurants, and one in particular - Paper Moon ( Italian Specialty) had the best service offered. What we didn't appreciate was that kids were allowed into a fine dining restaurant. One already gas to cope with kids in the pool and public spaces. Fine dining restaurants should a reprieve for guests to enjoy meals and drinks in a quite and serene space, following an hectic and chaotic day out and about. So for couples and those travelling in an adult group be cautious booking."

"Great expansive resort. Electric buggy cart available to transport if needed. Pools excellent. Plants and gardens amazing. Beach prefect. Sea warm."

"Amazing staff! As soon as we informed them of our occasion for travel they gave us a nice upgrade and also treated my wife with lovely birthday cake which was surprising and warm gesture. Keep up the great customer experience. "