Overall, OK, but only after we moved rooms. The first apartment had no desk, no desk light, broken door bolt, one dining chair (4 nights sharing a dining chair would’ve been tricky) and no bedside lights.
We asked to move rooms and that took 45 mins, we received no apology, neither was anything offered for the inconvenience caused.
The second apartment had no coffee table so drinks had to sit on the floor. The TVs did not have Sky HD+ plus and we had to use a fire stick to watch TV because the aerial did not work.
The room wasn’t clean, the rug needed vacuuming, dirty duvet and filthy oven. I wiped the floor in the kitchen and the cloth was black, obviously not mopped for a while
There was a general lack of maintenance: the dishwasher needed salt & rinse aid, and the washing machine had a cleaning symbol.
The ironing board collapsed whilst ironing and would not click into the upright position so my husband nearly severely burned himself.
On the second day, a cleaner knocked to ask if I was checking out as the room was down to change that day? I checked with reception that the room was allocated for a further 2 days and was assured it was.
However, on my return, the keycard did not work, and I had to go to reception again. There was no apology for having to return again.
The pool was not overly warm but jacuzzi good.
For what we paid it was not a great experience and we won't be returning. We have stayed elsewhere in Manchester for less and it’s been better