Standard Room, 1 Double Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
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Reviews of Motel 6 Salem, OR

2 out of 5
Motel 6 Salem, OR
1401 Hawthorne Ave Ne, Salem, OR

Reviews

5.8
Rating 10 - Excellent. 155 out of 908 reviews" "
Rating 8 - Good. 174 out of 908 reviews" "
Rating 6 - Okay. 185 out of 908 reviews" "
Rating 4 - Poor. 155 out of 908 reviews" "
Rating 2 - Terrible. 239 out of 908 reviews" "

6.2/10

Cleanliness

7.0/10

Staff & service

4.8/10

Amenities

5.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice price. Great location.
Stayed 1 night in May 2024

2/10 Terrible

Zach

Business traveler
Disliked: Amenities, property conditions & facilities
Homeless, transients, and drug users roam the common areas and parking lots. Someone was banging on my door at 2am. Saw a homeless man rifling through a dumpster and a few people using some sort of drug on tinfoil in the parking lot. 0/10 worst hotel i have ever stayed at and I travel extensively for work.
Stayed 1 night in May 2024

2/10 Terrible

janna

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
There was no fire alarm, phone was broken and moldy ceiling. People hanging around outside. Violence across street, people doing drugs, women and men hanging around outside rooms and street.
Stayed 1 night in May 2024

10/10 Excellent

Loca

Stayed 1 night in Apr 2024
Response from Brand Experience Team on 2024/4/25
Hi Loca,Thank you for the amazing review!Maz K.#Team6

6/10 Okay

Prince-david

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Brand Experience Team on 2024/4/25
Hi Traveler,Thanks for your review, we really appreciate the support. Maz K.#Team6

2/10 Terrible

Sergio, Hillsboro

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unsafe , random homeless and people walking around , loud could not sleep all night felt very unsafe , I called the manager on duty as people were yelling all night slamming doors and someone had a barking dog .. but was not taken care of. It was 4 am and people still yelling and slamming doors . Will never stay at this motel 6 .
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 2024/3/26
Hi Sergio,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

10/10 Excellent

naomi

Stayed 3 nights in Mar 2024

4/10 Poor

Larry

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 2024/3/14
Hi Larry,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

4/10 Poor

Alvin Quanico

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Great workers but lot's of homeless roaming around
Not bad for the price. Generally clean but smells like somebody smoked in the room but we requested non smoking room. I know the have people watching for security but you can feel the tension. Nobody approached us but still didn't feel safe. Workers are friendly though.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 2024/2/29
Hi AlvinThanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

10/10 Excellent

Taylor

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from Nancy Y. on 2024/3/8
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 Terrible

Sandra

Business traveler
Liked: Cleanliness, staff & service
While my room was clean, there were people parked next to me, who weren't patrons, working on their car for about 5 hours. I had to listen to a tweaker yelling at full volume for an hour. I saw a drug deal in the parking lot while checking out my window on the noise of the tweaker. There were people loitering outside of my door for around 10 minutes. And to top off my sleepless night, I tried to put my things in my van but could barely unlock the door because someone puked right in front of it. I had to climb through from the passenger side to get the hell out of this motel from hell. I felt unsafe all night and worried about my van getting broken into. I will not be returning to this location. Security patrolling such a large motel campus would be my recommendation as I can't see people returning to this motel.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 2024/2/21
Hi Sandra, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Kaur J.#Team6

2/10 Terrible

Sandra

Traveled with partner
Disliked: Amenities, property conditions & facilities
There were homeless people around the property. At one point in the evening someone banged on our door and left after we asked who it was. This happened twice. Later in the night someone pulled up in a pickup truck outside our unit and they were not staying at the motel. We also heard noises outside all night and two young guys wandering around the parking lot checking out the cars. Overall not a great experience.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 2024/2/21
Hi Sandra, After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Kaur J.#Team6

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 2024/2/14
Hi Shawn,Thank you for the perfect rating!! Maz K.#Team6

10/10 Excellent

Lee

Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oh the difficult customers! One guy wants to get everything he is paying for! Dude! You are staying at a motel 6! Stop being special! Another guy complained of another room being too loud last night. The gal gave him a quiet part of of the motel. I asked for quieter as well. She delt with the concerns great!
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 2024/1/30
Hi Lee,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

2/10 Terrible

Diana

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Disappointed
When I checked in the front desk lady said my room number out loud with another person in the office. There were homeless people smoking crack on the end of the building I was staying in. I did not feel safe at all.
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 2024/1/16
Hi Diana, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Verified traveler

Liked: Cleanliness
Stayed 1 night in Dec 2023

2/10 Terrible

terry

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
you did not pay the i whet some went other place i wont me money back and i,m leting motel 6 now
Stayed 1 night in Dec 2023

2/10 Terrible

Gustavo

Stayed 1 night in Dec 2023

2/10 Terrible

Nichole

Stayed 1 night in Dec 2023

8/10 Good

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Robert

Traveled with family and small children, Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
My room had a broken heater, towel rack fell off the wall and the fire alarm chirped, had to disconnect, bathtub was gross looking, seems this was a pack-rat put together room, Will never stay there again
Stayed 1 night in Dec 2023

2/10 Terrible

Teresa

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The first room we checked into had an active leak in the ceiling. The second room had full trash cans, no soap, and no shower curtain. The parking lot has a huge gravel area with cones around it and patio furniture on top.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 2023/12/12
Hi Teresa, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and safe and nice and was walking to store and restaurants and bus shops
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 2023/11/21
Hi Shawn, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service
It was ok
Stayed 2 nights in Oct 2023
Response from Brand Experience Team on 2023/11/15
Hi Rafael,Thank you for the perfect rating!Lilith#Team6

10/10 Excellent

Quireea

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2023

2/10 Terrible

Max

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Door security latch was broken. Lots of sketchy folk in the immediate area, did not stay the night due to safety concerns.
Stayed 1 night in Oct 2023
Response from Nancy Y. on 2023/11/8
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Terrible

April

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
Bad experience at this place, bad smoking smell for a non-smoking room. They gave me a key with the room already occupied.
Stayed 1 night in Oct 2023

10/10 Excellent

Chevrolet

Stayed 1 night in Jul 2023

2/10 Terrible

Lydia

Traveled with partner, Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't like nothing
Stayed 2 nights in Oct 2023
Response from Brand Experience Team on 2023/10/18
Hi Lydia, We appreciate you taking the time to rate your stay. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the highway The rooms above us were very noisy for a good portion of the night Otherwise a good stay
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 2023/10/18
Hi Denise, We appreciate the wonderful rating. Thank you for bringing your concerns to our attention. This will help us to significantly improve our guest experience. Kaur J. #team6

10/10 Excellent

Shawn

Liked: Room comfort
Stayed 2 nights in Oct 2023

4/10 Poor

Margo

Stayed 2 nights in Sep 2023

10/10 Excellent

Marybeth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

Phillip

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Rick, Carnation

Traveled with group
Liked: Cleanliness
Disliked: Amenities
Nice clean room, clean sheets, hot water - at a good price. Just needed a place to catch a little shut-eye and it was great.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 2023/9/29
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

4/10 Poor

Courtny

Stayed 2 nights in Sep 2023

10/10 Excellent

Kristina

Stayed 1 night in Sep 2023

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to be
Response from Brand Experience Team on 2023/9/26
Hi Anna, We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Kaur J.#Team6

2/10 Terrible

Maricela

Disliked: Cleanliness, property conditions & facilities, room comfort
Sheets were dirty and room smelled like cigarettes
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 2023/9/26
Hi Maricela, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

8/10 Good

Braden

Traveled with group, Traveled with family
No bathroom lock.
Stayed 1 night in Sep 2023

8/10 Good

JACQUELINE, Garibaldi

Traveled with family
Liked: Staff & service
The room smell bad.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 2023/9/26
Hi Jacqueline, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We appreciate you bringing this to our attention. Kaur J. #team6

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Sep 2023

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was everything I basically needed as far as a place to stop for the night.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 2023/9/20
Hi Daniel,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6

4/10 Poor

Aaren

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
The bathroom door was broken, I requested housekeeping....it was a 6 night stay...no one ever came, I complained about the room directly above me making noise untill 4am nightly with no change. I checked out three days early because I could not rest, and was given 38 fillers for my inconvenience, I paid 495, and was reminded it was a very good rate...no, it was a cheap rate for a horrible stay. I tried several times to meet in person and on the phone with the manager and was greeted with rudeness everytime. My second day there they changed my door lock and I returned at 8pm ( I left at 7am) to my door unlocked and left open with all my belongings in the room. They advertise a pool but it no longer exists. I am easy going but even I feel that a 2 night stay at a sub standard hotel is not worth the money I paid.
Stayed 6 nights in Sep 2023
Response from Brand Experience Team on 2023/9/20
Hi Aaren,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6

10/10 Excellent

Michael

Stayed 5 nights in Sep 2023

10/10 Excellent

Cinda

Stayed 1 night in Sep 2023

8/10 Good

Ladan

Stayed 1 night in Sep 2023

4/10 Poor

Jeanne

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023