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The Natsepa Resort & Conference Center

Photo gallery for The Natsepa Resort & Conference Center

Featured Image
2 outdoor pools
2 outdoor pools
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board

Overview of The Natsepa Resort & Conference Center

The Natsepa Resort & Conference Center

4 out of 5

3.8/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Jl. Raya Natsepa No. 36, Salahutu, Maluku, 97582

Explore the area

  • Popular LocationMaranatha Cathedral17 min drive
  • Popular LocationMaranatha Church of Ambon17 min drive
  • Popular LocationPantai Hunimua-Liang24 min drive
  • AirportAmbon (AMQ-Pattimura)26 min drive

Choose dates to view prices

About this area

Salahutu

Located in Salahutu, The Natsepa Resort & Conference Center is by the sea. Notable landmarks in the area include World Peace Gong and Maranatha Church of Ambon.

What's nearby

  • Maranatha Cathedral - 17 min drive
  • Maranatha Church of Ambon - 17 min drive
  • Francis Xavier Cathedral - 17 min drive
  • World Peace Gong - 17 min drive
  • Pantai Hunimua-Liang - 24 min drive

Getting around

  • Ambon (AMQ-Pattimura) - 26 min drive

Restaurants

  • Moluccas Restaurant – Restaurant offering international cuisine.

About this property

The Natsepa Resort & Conference Center

4-star beach resort with a conference center
Guests at this beach resort will appreciate convenient onsite amenities such as a children's pool and barbecue grills. All 95 rooms offer conveniences like washers/dryers and coffee makers, along with free WiFi, free wired Internet, and balconies. Other amenities available to guests include 24-hour room service, TVs, and pillow menus.
The Natsepa Resort & Conference Center offers 95 air-conditioned accommodations with washers/dryers and safes. Rooms open to balconies. A pillow menu is available. This Salahutu resort provides complimentary wired and wireless Internet access.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested. Renovation of all guestrooms was completed in March 2017.

2 outdoor swimming pools are on site along with a children's pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • 2 outdoor pools
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Washer/dryer

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Indonesian
  • Italian
  • Spanish

Business services

  • 24-hour business center
  • Conference center
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Renovated guestrooms - March 2017
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • TV

Food and drink

  • Coffee/tea maker

Outdoor space

  • Balcony

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Washer and dryer

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between May 1 and September 30.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: IDR 350000 per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Ambon Natsepa
Aston Ambon
Aston Natsepa
Aston Natsepa Ambon
The Natsepa Resort & Conference Center Resort
Aston Natsepa Resort
The Natsepa Resort & Conference Center Salahutu
Natsepa Ambon
The Natsepa Resort & Conference Center Resort Salahutu
Natsepa Resort Ambon
Aston Natsepa Ambon Hotel Ambon
Aston Natsepa Ambon Resort And Conference Center
Natsepa Resort Salahutu
Natsepa Salahutu

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 9 out of 39 reviews
5 - Excellent 23%
Rating 4 - Good. 16 out of 39 reviews
4 - Good 41%
Rating 3 - Okay. 11 out of 39 reviews
3 - Okay 28%
Rating 2 - Poor. 2 out of 39 reviews
2 - Poor 5%
Rating 1 - Terrible. 1 out of 39 reviews
1 - Terrible 3%

3.8/5

Cleanliness

3.8/5

Staff & service

3.9/5

Amenities

3.5/5

Property conditions & facilities

3/5 Okay

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
The staff were great and very keen to look after you as well as they can. The room we had was large and very pleasant. The hotel as a whole is very tired with adjoining buildings in serious disrepair. This seems to be very common in Ambon. The pool area is very nice - an old bar attached now just a sitting area for staff and again deteriorating rapidly which is a shame. We didn’t have huge expectations as this is not a high tourist area and after looking around would still be my choice of place to stay. The main irritant was the constant noise with loud poor quality music in the public areas - dining room, pool area and reception. The outlook is beautiful and peace and quiet would greatly enhance the experience - music is such a personal thing and those who want to listen have their headsets and devices to do that.
Stayed 8 nights in Jan 2020

3/5 Okay

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Property overall is very tired. That said the actual rooms are OK and the staff lovely. Food was OK but overcooked or not authentic. Probably trying to achieve a balance between western taste and original spice. Music choice was terrible in all common areas and insisted on playing it too loud.. got pretty tiresome as sitting down at breakfast was far nicer when the music was off or turned down low.. the setting is actually quite tranquil.. they should let the customer enjoy the peace and quiet rather than filling it with noice. The reality is there’s not much choice in Ambon area so this is the pick of hotels unless you go with the two choices in downtown Ambon.
Stayed 7 nights in Dec 2019

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 17 nights in Nov 2019

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the pool area right off the balcony on our lower level room. Room was huge. Room service very good. Staff very helpful and friendly.
Stayed 2 nights in Apr 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018