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Royal Pines Hotel Urawa

3.5 star property
Hotel with 5 restaurants, in the vicinity of Saitama Super Arena

Choose dates to view prices

Photo gallery for Royal Pines Hotel Urawa

5 restaurants, lunch, dinner served; Japanese cuisine
Chapel
Exterior
5 restaurants, lunch, dinner served; Japanese cuisine
[Suite] Brilliant Suite, Non Smoking | Property amenity
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Air conditioning
  • Free WiFi
  • Restaurant

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Room options

Available filters for rooms
Showing 47 of 47 rooms

View all photos for Deluxe Double Room, Non Smoking (Pines floor)

1 bedroom, premium bedding, in-room safe, desk

Deluxe Double Room, Non Smoking (Pines floor)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
Toilet with electronic bidet
  • 9.67 Ping (32 square meters)
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Single Room, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Executive Single Room, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
Toilet with electronic bidet
  • 7.25 Ping (24 square meters)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Superior Single Room, Non Smoking (Pines floor)

1 bedroom, premium bedding, in-room safe, desk

Superior Single Room, Non Smoking (Pines floor)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
Toilet with electronic bidet
  • 7.25 Ping (24 square meters)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Superior Double Room, Smoking

1 bedroom, premium bedding, in-room safe, desk

Superior Double Room, Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
Toilet with electronic bidet
  • 7.25 Ping (24 square meters)
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Double Room, Non Smoking (Pines floor)

1 bedroom, premium bedding, in-room safe, desk

Superior Double Room, Non Smoking (Pines floor)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
Toilet with electronic bidet
  • 7.25 Ping (24 square meters)
  • Sleeps 4
  • 1 Double Bed

View all photos for Twin Room, Non Smoking (Pines floor)

1 bedroom, premium bedding, in-room safe, desk

Twin Room, Non Smoking (Pines floor)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
Toilet with electronic bidet
  • 9.67 Ping (32 square meters)
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Double Room, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Executive Double Room, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
Toilet with electronic bidet
  • 7.25 Ping (24 square meters)
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Twin Room, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Executive Twin Room, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
Toilet with electronic bidet
  • 9.67 Ping (32 square meters)
  • Sleeps 4
  • 2 Twin Beds

[Suite] Executive Suite, Double, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
Toilet with electronic bidet
  • 19 Ping (63 square meters)
  • Sleeps 4
  • 1 King Bed

View all photos for Twin Room, Non Smoking (Pines floor), Late check in 6:00PM

1 bedroom, premium bedding, in-room safe, desk

Twin Room, Non Smoking (Pines floor), Late check in 6:00PM

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
Toilet with electronic bidet
  • Sleeps 4
  • 2 Twin Beds

View all photos for [Suite] Executive Suite, Twin, Non Smoking

[Suite] Executive Suite, Twin, Non Smoking | Property amenity

[Suite] Executive Suite, Twin, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
Toilet with electronic bidet
  • 19 Ping (63 square meters)
  • Sleeps 4
  • 2 Double Beds

View all photos for [Suite] Royal Pines Suite, Non Smoking

[Suite] Royal Pines Suite, Non Smoking | Property amenity

[Suite] Royal Pines Suite, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
Toilet with electronic bidet
  • 33 Ping (109 square meters)
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Single Room, 1 Twin Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Superior Single Room, 1 Twin Bed, Non Smoking

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
Toilet with electronic bidet
  • 7.25 Ping (24 square meters)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Superior Single Room (Pines floor), Non Smoking, Late check in 6:00PM

1 bedroom, premium bedding, in-room safe, desk

Superior Single Room (Pines floor), Non Smoking, Late check in 6:00PM

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
Toilet with electronic bidet
  • Sleeps 2
  • 1 Twin Bed

View all photos for Twin Room, Non Smoking, Late check in 6:00PM

1 bedroom, premium bedding, in-room safe, desk

Twin Room, Non Smoking, Late check in 6:00PM

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
Toilet with electronic bidet
  • Sleeps 4
  • 2 Twin Beds

View all photos for Twin Room, Non Smoking, Late check in 8:00PM

1 bedroom, premium bedding, in-room safe, desk

Twin Room, Non Smoking, Late check in 8:00PM

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
Toilet with electronic bidet
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Single Room, 1 Twin Bed, Smoking

1 bedroom, premium bedding, in-room safe, desk

Superior Single Room, 1 Twin Bed, Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
Toilet with electronic bidet
  • 7.25 Ping (24 square meters)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Twin Room, Non Smoking (Pines floor), Late check in 8:00PM

1 bedroom, premium bedding, in-room safe, desk

Twin Room, Non Smoking (Pines floor), Late check in 8:00PM

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
Toilet with electronic bidet
  • Sleeps 4
  • 2 Twin Beds

View all photos for Twin Room, Smoking

1 bedroom, premium bedding, in-room safe, desk

Twin Room, Smoking

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
Toilet with electronic bidet
  • 9.67 Ping (32 square meters)
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for [Suite] Luxury Suite, Non Smoking

[Suite] Luxury Suite, Non Smoking | Property amenity

[Suite] Luxury Suite, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
Toilet with electronic bidet
  • 22 Ping (73 square meters)
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room, Smoking

1 bedroom, premium bedding, in-room safe, desk

Deluxe Double Room, Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
Toilet with electronic bidet
  • 9.67 Ping (32 square meters)
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Single Room (Pines floor), Non Smoking, Late check in 8:00PM

1 bedroom, premium bedding, in-room safe, desk

Superior Single Room (Pines floor), Non Smoking, Late check in 8:00PM

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
Toilet with electronic bidet
  • Sleeps 2
  • 1 Twin Bed

View all photos for Twin Room, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Twin Room, Non Smoking

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
Toilet with electronic bidet
  • 10 Ping (33 square meters)
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Single Room, 1 TwinBed, Non Smoking, Late check in 6:00PM

1 bedroom, premium bedding, in-room safe, desk

Superior Single Room, 1 TwinBed, Non Smoking, Late check in 6:00PM

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
Toilet with electronic bidet
  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe Double Room, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Deluxe Double Room, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
Toilet with electronic bidet
  • 10 Ping (33 square meters)
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Single Room, 1 TwinBed, Non Smoking, Late check in 8:00PM

1 bedroom, premium bedding, in-room safe, desk

Superior Single Room, 1 TwinBed, Non Smoking, Late check in 8:00PM

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
Toilet with electronic bidet
  • Sleeps 2
  • 1 Twin Bed

View all photos for [Suite] Brilliant Suite, Non Smoking

[Suite] Brilliant Suite, Non Smoking | Property amenity

[Suite] Brilliant Suite, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
Toilet with electronic bidet
  • 14 Ping (46 square meters)
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Superior Double Room, Non Smoking

9.2 out of 10
Wonderful
(12 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
Toilet with electronic bidet
  • 7.25 Ping (24 square meters)
  • Sleeps 4
  • 1 Double Bed

View all photos for Japanese Style Room 1 Non-Smoking

Lobby

Japanese Style Room 1 Non-Smoking

  • Sleeps 4
  • 4 Twin Futons

View all photos for Deluxe Double Room-Smoking

Lobby

Deluxe Double Room-Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room Non-Smoking

Lobby

Twin Room Non-Smoking

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Double Room Non-Smoking

Lobby

Superior Double Room Non-Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Single Room Non-smoking

Lobby

Superior Single Room Non-smoking

  • Sleeps 1
  • 1 Double Bed

Suite, Twin with Bath, City View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room Executive High Floor Non-Smoking

Lobby

Superior Double Room Executive High Floor Non-Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Japanese-Western Room Non-Smoking

Interior

Japanese-Western Room Non-Smoking

  • Sleeps 4
  • 2 Twin Futons

Standard, Single with Bath, City View

  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Double Room Pines High Floor Non-Smoking

Lobby

Superior Double Room Pines High Floor Non-Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room Pines High Floor Non-Smoking

Lobby

Deluxe Double Room Pines High Floor Non-Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room Smoking

Lobby

Twin Room Smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Double Room Non-Smoking

Lobby

Deluxe Double Room Non-Smoking

  • Sleeps 2
  • 1 King Bed

Japanese Style Room 2 Non-Smoking

  • Sleeps 4
  • 4 Twin Futons

View all photos for Superior Single Room Pines High Floor Non-Smoking

Lobby

Superior Single Room Pines High Floor Non-Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Twin Room Executive High Floor Non-Smoking

Lobby

Twin Room Executive High Floor Non-Smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Single Room Executive High Floor Non-Smoking

Lobby

Superior Single Room Executive High Floor Non-Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Double Room-smoking

Lobby

Superior Double Room-smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room Pines High Floor Non-Smoking

Lobby

Twin Room Pines High Floor Non-Smoking

  • Sleeps 3
  • 2 Double Beds

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About the neighborhood

Map
2-5-1, Naka-cho, Urawa-ku, Saitama, Saitama-ken, 330-0062

What's nearby

  • Saitama Super Arena - 6 min drive - 5.5 km
  • Omiya Bonsai Art Museum - 10 min drive - 9.3 km
  • Saitama Stadium 2002 - 12 min drive - 9.2 km
  • Warner Bros. Studio Tour Tokyo - The Making of Harry Potter - 16 min drive - 16.3 km
  • Tokyo Dome - 23 min drive - 28.0 km

Getting around

  • Urawa Station - 8 min walk
  • Nishi-takashimadaira Station - 9 min drive
  • Haneda Airport (HND) - 67 min drive

Restaurants

  • ‪吉野家 - ‬3 min walk
  • ‪フレッシュネスバーガー 浦和店 - ‬2 min walk
  • ‪珈琲館浦和仲町店 - ‬4 min walk
  • ‪ミケーラ - ‬1 min walk
  • ‪わさび居酒屋 あな蔵浦和店 - ‬3 min walk

About this property

Royal Pines Hotel Urawa

Hotel near Saitama Super Arena
Located close to Hikawa Shrine and Saitama Stadium 2002, Royal Pines Hotel Urawa provides a coffee shop/cafe, a hair salon, and a bar. At the 5 on-site restaurants, enjoy lunch, dinner, kids' meals, and Japanese cuisine. Stay connected with free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Wedding services, meeting rooms, and luggage storage
  • A vending machine, a banquet hall, and a front-desk safe
  • Guest reviews speak well of the helpful staff and overall condition
Room features
All 196 rooms have comforts such as premium bedding and air conditioning, as well as perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Partially open bathrooms with toilets with electronic bidets and shower/tub combinations
  • 37-inch flat-screen TVs with satellite channels
  • Refrigerators, coffee/tea makers, and desks

Languages

English, Japanese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 4:30 AM to 4:30 PM
  • Self parking on site (JPY 1,800 per day)
  • Extended parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 2,750 for adults and JPY 1,375 for children
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Akamatsu
  • Michela Buffet Restaurant
  • Rpr Restaurant
  • Saiko
  • Shikisai

Family friendly

  • In-room refrigerator

Conveniences

  • Hair salon
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • No housekeeping service
  • Wedding services

Business services

  • 12 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 21 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Check-in and check-out times vary by room type. Guests booking a "Late Check-In" room type must check in after 8 PM and check out by noon. The check-in time is 2 PM for all other room types.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 2750 for adults and JPY 1375 for children
  • Airport shuttle fee: JPY 1700 per person (one-way)
  • Airport shuttle fee per child: JPY 850 (one-way)
  • Self parking fee: JPY 1800 per day
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Urawa Royal Pines Hotel Saitama
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Frequently asked questions

Is Royal Pines Hotel Urawa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Royal Pines Hotel Urawa?

Self parking is available for JPY 1800 per day. Extended parking is available for a fee.

What time is check-in at Royal Pines Hotel Urawa?

Check-in start time: 2 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Royal Pines Hotel Urawa?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Royal Pines Hotel Urawa provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of JPY 1700 per person applies.

Where is Royal Pines Hotel Urawa located?

Located in Urawa Ward, this hotel is 3 mi (4.8 km) from Saitama Super Arena and within 6 mi (10 km) of Hikawa Shrine and Omiya Bonsai Art Museum. Saitama Stadium 2002 is 5.9 mi (9.5 km) away. Urawa Station is 8 minutes by foot and Nakaurawa station is 25 minutes.

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Royal Pines Hotel Urawa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 402 out of 742 reviews
Rating 8 - Good. 252 out of 742 reviews
Rating 6 - Okay. 59 out of 742 reviews
Rating 4 - Poor. 16 out of 742 reviews
Rating 2 - Terrible. 13 out of 742 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, property conditions & facilities
Great place. I would stay again.
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice to stay here

Good location. It was pleasant stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Anzu

Liked: Cleanliness, amenities, property conditions & facilities
There is a bus from Haneda Airport to the hotel. The view from the window is refreshing. The bathroom in the room has no steps. The room is large so I had space to open my large suitcase. The bakery was delicious. There are many restaurants nearby, so it's convenient. This is my favorite hotel.
Stayed 2 nights in Jun 2025

10/10 Excellent

chizuru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location & View & Restaurant
Stayed 1 night in Jul 2024

10/10 Excellent

Honglian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in and check out we’re very fast, breakfast was excellent,room was clean and quiet,everything was great.
Stayed 3 nights in Jun 2024

10/10 Excellent

Anzu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Direct connection from Haneda to the hotel. The room was spacious and the bed was big. There was no step in the bathroom. There was a cleaning eco plan and I got a 500 yen ticket. The bakery in the hotel was delicious. There were restaurants, department stores and movie theaters near the hotel. However, there was a large construction going on right in front of the room and it was noisy during the day. It will probably be noisy for half a year.
Stayed 2 nights in Jun 2025

10/10 Excellent

Honglian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet,friendly, cleanly Perfect breakfast, very near train station,a lot of good food near the hotel,very good!
Stayed 3 nights in Oct 2023

10/10 Excellent

lars

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very friendly, helpful and welcoming staff.
Stayed 1 night in Sep 2023

8/10 Good

Leonard

Liked: Cleanliness, staff & service, amenities
Nice cost performance choice
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very spacious by Tokyo standards, although the mattress was quite hard. Enjoyed our stay tremendously.
Stayed 2 nights in Oct 2023

6/10 Okay

Yusufu

Just a normal experience.Nothing to be wow.
Stayed 3 nights in Feb 2025

8/10 Good

Yi-Yin

Liked: Staff & service
nice staffs
Stayed 1 night in Jun 2024

6/10 Okay

Toshihisa

Overall old but clean and organized, the major downside was that I witnessed a large cockroach in the lobby
Stayed 3 nights in Jul 2024

6/10 Okay

Aprile

Liked: Cleanliness, staff & service
The bed was very uncomfortable and the hotel was very dated. Looked like high end luxury 30 years ago.
Stayed 1 night in Mar 2024

8/10 Good

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very welcoming. It was disappointing that our non smoking room wreaked of smoke. The bed was a hard flat mattress and we only got two small pillows. The AC was hit and miss. The size of the room was good and we appreciated having a tub in the bathroom.
Stayed 1 night in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Nice and Spacious!

The hotel was pretty outdated because you can see the carpets, bed riser, and doors to each rooms are dirty/stained. However, my room in general was clean and the space is way bigger than some hotels in the Tokyo city center (you are also paying about the same price). I enjoyed staying here during the time I tour around Saitama. Urawa Station is about 10-min walk away from the hotel so it’s very convenient. I will stay here again in the future if I will be in the area again.
Stayed 7 nights in Oct 2023

10/10 Excellent

Leonard

Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 3 nights in Jun 2024

6/10 Okay

Asuma

Liked: Cleanliness
Disliked: Staff & service

Dissapointing services

We stayed at Executive twins as a family of four with 2 small children age 2 and 4. Although we had multiple luggages, noone assisted us with the luggage and service was really not to Japanese standard. It's more of business hotel. I thought the accommodation/facility was outdated and service was 2 stars for the price we paid (AU$289 inc. breakfast). Breakfast was good with variety of Western and Japanese choices though. I won't recommend this hotel unless you are staying purely for business or get excellent rate.
Stayed 1 night in Mar 2024

10/10 Excellent

Sanae

Liked: Cleanliness, amenities, property conditions & facilities
La camera è spaziosa e silensiosa. Personale cordiale. Peccato che non ci sia la lavanderia.
Stayed 3 nights in Jun 2025

10/10 Excellent

Tomoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフが丁寧に説明してくださる。
Stayed 1 night in Jun 2025

8/10 Good

makoto

Liked: Cleanliness, staff & service, amenities
良いホテルでした。歩いてすぐに、多くの手頃な飲食店があるのが、とても便利です。
Stayed 1 night in Jun 2025

10/10 Excellent

Toshihiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅近で何をするにも不自由しないで良かった
Stayed 1 night in Jun 2025

10/10 Excellent

Masaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ありがとうございました。
Stayed 1 night in Jun 2025

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
快適♪ 値段相応の、素敵な休息でした。
Stayed 1 night in Jun 2025

10/10 Excellent

Riku

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025