「5 minutes before check in i was sent to a different property that i didn't see or agreed to but i had to go because i was getting dropped off with my family. The other property was rundown and smile like its been locked up for months, as soon as we walked in we received damaged furniture, roaches in the bathtub and the ac or hot water didn't work we try to communicate it and the host didn't respond until the day of check out to tell us we will not be getting out security deposit back that we had...
「5 minutes before check in i was sent to a different property that i didn't see or agreed to but i had to go because i was getting dropped off with my family. The other property was rundown and smile like its been locked up for months, as soon as we walked in we received damaged furniture, roaches in the bathtub and the ac or hot water didn't work we try to communicate it and the host didn't respond until the day of check out to tell us we will not be getting out security deposit back that we had...
「I stayed at this property from 3/23/23 to 3/28/23 when i was on my way to rhe property i called owner to meet us whoever answered was very rude and not customer service friendly then i was given a number for house manager who saved the day Mr. Anderson was the best great customer service he immediately came to meet me i was so angry and tired but Mr. Anderson made me smile. I hope Mr. Anderson trained the other staff to be kind and a problem solver thanks for a wonderful stay Mr. Anderson and...
「I stayed at this property from 3/23/23 to 3/28/23 when i was on my way to rhe property i called owner to meet us whoever answered was very rude and not customer service friendly then i was given a number for house manager who saved the day Mr. Anderson was the best great customer service he immediately came to meet me i was so angry and tired but Mr. Anderson made me smile. I hope Mr. Anderson trained the other staff to be kind and a problem solver thanks for a wonderful stay Mr. Anderson and...
「Loved everything. The ONLY complaint was that the water heater storage is small. We had a few lukewarm and chilly showers (it is solar powere and wasn't extremely hot outside)」
「Loved everything. The ONLY complaint was that the water heater storage is small. We had a few lukewarm and chilly showers (it is solar powere and wasn't extremely hot outside)」
「Perfect Location and Excellent Hosts!
"Our stay at Avant Family Villa was absolutely great. The location is great — quick drive to Ocho Rios’ top attractions like Dunn’s River Falls, Dolphin Cove, and Mystic Mountain, as well as several beautiful local beaches.
The villa itself offers everything you need for a comfortable stay, including a private community pool and beach access. Having a supermarket, pharmacy, Bank Cambio/ATM and restaurant right on-site made our trip so much easier. A huge...
「Perfect Location and Excellent Hosts!
"Our stay at Avant Family Villa was absolutely great. The location is great — quick drive to Ocho Rios’ top attractions like Dunn’s River Falls, Dolphin Cove, and Mystic Mountain, as well as several beautiful local beaches.
The villa itself offers everything you need for a comfortable stay, including a private community pool and beach access. Having a supermarket, pharmacy, Bank Cambio/ATM and restaurant right on-site made our trip so much easier. A huge...
「If I could give negative stars for this property, I absolutely would. The host cancelled our reservation right before our trip and failed to properly update the system or communicate professionally. I only found out the booking was cancelled when I was trying to get check-in information before leaving for Jamaica.
The host messaged saying they cancelled for “personal reasons,” but after that completely stopped responding — not only to me, but also to Expedia when they repeatedly tried...
「If I could give negative stars for this property, I absolutely would. The host cancelled our reservation right before our trip and failed to properly update the system or communicate professionally. I only found out the booking was cancelled when I was trying to get check-in information before leaving for Jamaica.
The host messaged saying they cancelled for “personal reasons,” but after that completely stopped responding — not only to me, but also to Expedia when they repeatedly tried...
「Very nice property. I could see the distance for one of the bedroom. Very setup and good management who delivered a good experience. The manage was so cool she took out kids to the store when we arrived.」
「Very nice property. I could see the distance for one of the bedroom. Very setup and good management who delivered a good experience. The manage was so cool she took out kids to the store when we arrived.」
「Clean house with ac in each room very cozy and private area great security and safe environment. Love the grocery store across the street good food. You would need to have a vehicle to enjoy it like I did, i rented a Kia. Nice pool and gym has new equipment being installed 👍」
「Clean house with ac in each room very cozy and private area great security and safe environment. Love the grocery store across the street good food. You would need to have a vehicle to enjoy it like I did, i rented a Kia. Nice pool and gym has new equipment being installed 👍」
「This was an absolutely terrible experience, never in my entire life I have been treated like this after spending my money
I highly recommend that this person be barred from using this platform for their shady business
I was insulted by security guards telling me they are doing me a favor to sort out this woman’s incompetence we weren’t even given a code to enter the house we had to go back to security.
The house was musty the sofa was grimy and smelly , not even a bottle of water was in the...
「This was an absolutely terrible experience, never in my entire life I have been treated like this after spending my money
I highly recommend that this person be barred from using this platform for their shady business
I was insulted by security guards telling me they are doing me a favor to sort out this woman’s incompetence we weren’t even given a code to enter the house we had to go back to security.
The house was musty the sofa was grimy and smelly , not even a bottle of water was in the...