"Royalton Antigua was the perfect choice for our honeymoon. We wanted to get away from the hustle and bustle of our daily lives and just immerse ourselves in a relaxed environment. This was well supported by the staff, although there were a few questions marks upon our earlier than usual check in (around 10am), when we did return to the lobby for check-in around 2pm, it was a completely different vibe and much more aligned with our expectations. The food was good throughout our stay, especially those Wings from the Sports Bar and the day they served Pepper Steak for lunch at the buffet.
Our Expedia rep Antoinette was very pleasant, proactive, accommodating and thoughtful. She called the first evening of our stay and introduced herself. Shortly after that, I ran into her while grabbing dinner, but she did not yet know who I was, and neither did I know who she was. She presented herself with positive and jovial energy and it became a funny moment when she later saw me sitting with my wife and decided to come over and ask if by chance, we are her guests. The interaction went on and she continued to be of service throughout our stay. She ensured that we received the "Honeymooners Treatment" which included a complimentary upgrade to the Diamond Club, a decorated room with a bottle of wine, and a dinner on the beach.
All in all, it was an excellent experience, and I would recommend it for anyone looking to enjoy excellent customer service, good food, and a beautiful beach."
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