Saint-Denis-sur-Loire Vacations from NT$34,589

Needs Greater Transparency in Marketing Upon arrival, the staff were courteous and professional, and the check-in process was seamless. However, I was surprised by the room’s extremely small size — approximately 12 ft × 13 ft — with the bed occupying nearly all available space and a balcony view overlooking a noisy alley. When I inquired at the front desk, the staff explained that the room I had originally booked was under construction and even showed me the gutted space. Unfortunately, the hotel was fully booked that evening, but they offered to move me to another room the following night. Although disappointed, I made the best of the situation. The bed was comfortable, and the room was clean, but the online photos and descriptions were misleading. Overall, the staff were excellent and did their best to accommodate me under the circumstances. The surrounding area is lively, with many bars and clubs operating late into the night — ideal for some guests but not for those seeking quiet rest. In summary, while service and location were commendable, the property would benefit from far greater transparency in its marketing and room descriptions to properly set guest expectations.

We had a great stay for 5 nights in a twin room. Staff service, location and surrounds were amazing. Good food options (Land & Monkeys have great food and coffee!) close by and metro, which we only used once, was handy. It was a little noisy in the lane sometimes with wheelie bins early in the morning but that didn’t detract from our stay. Shower was a bit small/awkward however water pressure was excellent!

Arrived 30 minutes prior to check in time and serviceman would not allow for us to check in "early" after walking over a mile from the train station. He seemed to be preoccupied with his phone versus helping guests. When I inquired with him about available shopping and dining in the area, he was not interested in assisting us. Perhaps they should hire people who actually want to be of service to guests. Room was lovely and restaurant was very nice.

Room was clean. There was no balcony. Reserved a taxi through front desk. Told rate was $70 to airport. More than the $57 fixed rate because hotel was far away from downtown and there was a fee for reserving. When we asked to cancel the booking, we were told there was a strike the next day and it would be very hard to get a taxi. Person that picked us up next day was not an official taxi driver. Probably a friend or relative. Told us the agreed upon rate was $75 to airport. There were taxis at the stands and no significant disruptions to transportation from strike. Hotel is in 8 or 9 arrondisement, so $57 fixed rate should have applied.

The receptionist was especially kind! The bed was comfortable and room was clean. Can't complain.