4/10 Poor
Joanna
Traveled with partner
2023/10/19
Disliked: Cleanliness, staff & service, property conditions & facilities
Worst hotel experience ever! The room was very dusty and dirty as though no one had stayed in the room for years. Spiders and spider webs at several spots in the room, and I’ve never seen such dirty carpet in a hotel room before. We also had to live with a huge fly in the room for the 2 days. The lime scale on the shower head was terribly yucky although the bathroom and toilet itself was the cleanest spot in the entire room. We had 2 people stayed in the room but only 1 bath towel was provided. There was another bath towel placed in the closet but apparently it was used and dirty. On the morning during checkout time, there was no one at the front desk and we waited for 15 min until someone finally came out, there was obviously a lack of staff as the staff was saying she was the only person managing the front desk, kitchen, and the rooms. She asked me how was my stay and I told her my honest opinion, she was then only giving me a shrug and not so sincere apology. I travel a lot and this was the worst hotel I’ve ever stayed.
Joanna
Stayed 2 nights in Oct 2023