Al Kasr sits within the beautiful gated community of Sahl Hasheesh, and overall we had a great stay. We visited in February 2026 and the weather was perfect. The hotel still feels like it’s in a soft‑opening phase, with the spa unfinished and some facilities being refined, but the atmosphere was relaxed and welcoming. Tipping plays a big part in service levels, so bring small notes.
The pools were a highlight: all heated, never crowded, and the swim‑up rooms offered real privacy, though ours had some messy tile repairs. The beach is directly connected to the hotel with plenty of loungers and a bar on the sand.
Food was good, even for a picky eater, with the main restaurant plus several made‑to‑order snack bars, a café, juice bar, and doughnut station. Service, however, was inconsistent—sometimes excellent, sometimes nonexistent—and the language barrier could make simple requests harder than expected.
Our room was comfortable but the air‑con didn’t cool below 23°C despite reporting it, and the pillows were overly large. The mini‑fridge was restocked daily, which was a nice touch.
There’s no ATM on-site despite what Google says, so withdraw cash at the airport.
Despite a few teething issues, Al Kasr is a lovely, luxurious hotel with huge potential, and we’d happily recommend it for a relaxing getaway.
