2/10 很糟糕
Katlyn
家庭旅遊, 親子旅遊
2025 年 11 月 16 日
The man who checked us in was very rude and unfriendly. I asked him to verify that there was a crib in the room as I had called earlier and asked and they said they would insure one was in the room. He huffed and said “well it’s probably not in there, I only have one and I already gave it away” I then explained that I had called and reserved one for our room and that was the reason for me booking this location. He said “well if there’s one in there there is, if not there’s not” thankfully it was in there but he was so rude. We were also put in a room right next to the pool, able to see inside the pool from our room, and people in the pool could see in as well. The pool closed at 11 and at 1130 there were still tons of people in there blasting music and screaming. They were keeping my one year old up. I called the front desk and told the man that there were still people in the pool being loud and waking my baby up and he said he would take care of it. It took another 45 minutes for him to get them out. I’m not sure why a family with a one year old would be put next to the noisy pool. Overall, terrible experience and would not stay again.
Katlyn
於 2025 年 11 月住了 1 晚