Property amenity

Reviews of Staybridge Suites Sacramento - Folsom, an IHG Hotel

3 out of 5

Reviews

9.4

Exceptional

Rating 10 - Excellent. 678 out of 900 reviews" "
Rating 8 - Good. 151 out of 900 reviews" "
Rating 6 - Okay. 35 out of 900 reviews" "
Rating 4 - Poor. 15 out of 900 reviews" "
Rating 2 - Terrible. 21 out of 900 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

MEI

Liked: Cleanliness
Stayed 4 nights in May 2024

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
clean facilities and easy walking to dining and shopping also liked the daily room attention
Stayed 3 nights in May 2024

10/10 Excellent

Russ

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 2 nights in Apr 2024

10/10 Excellent

Tailiang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend!
Stayed 3 nights in Apr 2024

10/10 Excellent

Rosalyn

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and meet my expectations.
Stayed 2 nights in Apr 2024

10/10 Excellent

Elanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 1 night in Apr 2024

2/10 Terrible

Bill

Business traveler
6th
Stayed 1 night in Apr 2024

10/10 Excellent

Rachael

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2024

10/10 Excellent

Sabrina

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chris Dixon was phenomenal. I stay in hotels 5 days a week, every week, for work. The property is very nice and updated compared to a few others in the area I’ve stayed at, the rooms were impeccably clean, and the staff was great! I will stay here again in the future even if I have to drive a bit more for work responsibilities as this is a great bang for buck in Folsom/Roseville/Sacramento.
Stayed 2 nights in Apr 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
I just got here. Check in was fine. Don’t know about the rest yet
Stayed 1 night in Apr 2024

10/10 Excellent

Leah

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staffs
Stayed 1 night in Mar 2024

10/10 Excellent

Christian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stopped here on our way to South Lake Tahoe for a ski trip. Affordable and nice/clean, only downside is that breakfast on weekends doesn't start until 7:30 AM and we were trying to get an early start.
Stayed 1 night in Mar 2024

10/10 Excellent

Rosalva

Stayed 1 night in Mar 2024

10/10 Excellent

Boris

Liked: Cleanliness, staff & service, property conditions & facilities
god service
Stayed 1 night in Mar 2024

8/10 Good

SHUIMAN

Stayed 4 nights in Mar 2024

8/10 Good

Akilah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

6/10 Okay

Andrea

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
The area is new and fresh hotel has some wear to it. Missing floor tile, sheets had a brown stain on them, edging on table was missing. Couch is NOT comfortable and my bed sunk in to the middle as if it were broken. Not the best, probably won’t stay here again.
Stayed 2 nights in Mar 2024

8/10 Good

Cadee, Clovis

Liked: Cleanliness, staff & service
Quick work trip... AC was really loud but staff was fantastic
Stayed 1 night in Mar 2024

10/10 Excellent

Daniel

Liked: Cleanliness, amenities
Very comfortable beds and clean rooms
Stayed 2 nights in Mar 2024

6/10 Okay

Heidi

Stayed 1 night in Mar 2024

10/10 Excellent

CHUJUNG

Stayed 1 night in Mar 2024

10/10 Excellent

Jimmy

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean facility. Great location. Spacious room.
Stayed 1 night in Mar 2024

6/10 Okay

Jasbir

Liked: Cleanliness, staff & service, property conditions & facilities
Red spots in carpet
Stayed 1 night in Mar 2024

10/10 Excellent

Sarah, Sacramento

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Mar 2024

10/10 Excellent

Normandy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Feb 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need to have USB plugs available in the rooms... ...Jack
Stayed 1 night in Feb 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Lynn

Traveled with pets
It was convenient for my dog and myself to stay during recent construction at my home. Rooms were clean, comfortable and quiet. I enjoyed having breakfast provided each morning and a friendly gathering in the evenings. The room was well equipped with a mini kitchenette and full sized refrigerator. I will stay again when I need a place. Very reasonably priced as well.
Stayed 4 nights in Feb 2024

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

KATHl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

James

Traveled with family
Liked: Staff & service, property conditions & facilities
Cleanliness of the room wasn’t all that great but it was ok. The extra bed sheet kept in the closet had a hole in it. One of the bed sheets had a three Inca black scuff and the shower walls had some stuff on them. I couldn’t tell what it was. The tub did appear to be clean. I could easily hear traffic on the nearby highway. So light sleepers that require quiet would find this problematic.
Stayed 1 night in Feb 2024

6/10 Okay

Crystal

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Good room with king bed but an AWFUL sofa bed
We booked a king suite for my husband and I and our 13 year old son. It came with a king bed and a pull out sofa bed. The pull out sofa bed was absolutely atrocious. A complete contrast to the rest of the room. While the rest of the room was comfortably in Hilton or Marriott land, that pull out twin sized sofa mattress came straight out of a seedy hostel. I sacrificed myself so my husband and I could have a good nights sleep before we had a long day of robotics the next day. My back felt every single one of those springs so clearly that I had to put a towel underneath the sheet to try and cushion a little bit more of the metal springs. Why they would leave such an obviously poor conditioned mattress that isn’t even good enough for a homeless shelter in that room is beyond me. I’m willing to bet I just hit the lottery of sofa beds in the room that night. For reference we were in room 327. Maybe suggest they don’t put you in that room.
Stayed 1 night in Feb 2024

10/10 Excellent

Suzanne, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 2 nights in Jan 2024

10/10 Excellent

Jamie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Jan 2024

10/10 Excellent

Anjali

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay .. Quiet close to shopping area convenient location. . Clean hotel breakfast was average . Housekeeping was not available due ti the weekend , which was new to us . It’s was a pleasant stay .
Stayed 2 nights in Dec 2023

10/10 Excellent

Ajay Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 1 night in Jan 2024

10/10 Excellent

Sanjeewa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious suite. Clean place. Friendly staff. I would have liked some coffee supplies in room
Stayed 1 night in Jan 2024

10/10 Excellent

CRISTOPHER

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Suzanne, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in Jan 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful home away from home
Check in was extremely helpful and easy. The room was clean and comfortable, and the location was extremely convenient. It was a great stay.
Stayed 1 night in Jan 2024

8/10 Good

Marie, Monterey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very clean, except for a wet towel that had been left hanging on the back of the bathroom door. Staff was friendly and eager to help. Breakfast was really good for a free continental breakfast. Coffee was terrible, but only slightly worse than most hotel coffees. Generally a pleasant stay.
Stayed 1 night in Jan 2024

10/10 Excellent

Yaneli

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel! I would stay again! Safe quiet area!
Stayed 1 night in Jan 2024

10/10 Excellent

Ma

Stayed 2 nights in Jan 2024

10/10 Excellent

Alexander

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

6/10 Okay

Lanna

Traveled with family
Liked: Cleanliness, staff & service, amenities
The pluses to our stay included good size suites, clean rooms, comfortable beds. The staff were so helpful and kind. However the sofa couch had terrible mattress and was not usable.
Stayed 1 night in Jan 2024

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is close to shopping and destinations in the area. It was clean, safe and well priced. I was able to get two rooms for extra convenience with traveling with our older kids for the price of one room elsewhere. I would definitely return the next time I’m in the area.
Stayed 1 night in Dec 2023

10/10 Excellent

Rebekah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024