Suite, 1 King Bed | In-room safe, desk, iron/ironing board, free cribs/infant beds
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Reviews of Element Sacramento Airport

3 out of 5
Element Sacramento Airport
3681 North Freeway Boulevard, Sacramento, CA

Reviews

9.4

Exceptional

Rating 10 - Excellent. 216 out of 272 reviews" "
Rating 8 - Good. 35 out of 272 reviews" "
Rating 6 - Okay. 9 out of 272 reviews" "
Rating 4 - Poor. 6 out of 272 reviews" "
Rating 2 - Terrible. 6 out of 272 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Sanjib, Rochester

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The goods- Great location Nice parking options Nice pool and gym area The bad- 2nd night we had terrible noise coming from upstairs throughout whole night. Called front desk, but they said they had no one to check out that moment. So try to avoid getting rooms in the ground floor. Breakfast option is limited. Hot breakfast, but with limited options.
Stayed 2 nights in Apr 2024

10/10 Excellent

Precious

Stayed 3 nights in Apr 2024

10/10 Excellent

Carmen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The photos do not do this place justice! This is hands down the best hotel I’ve ever stayed at! VERY clean, full kitchen with everything you’d need to cook. Staff is very friendly and parking is not overcrowded. I highly recommend this place to anyone looking for a room in Sacramento!!!!!
Stayed 2 nights in Apr 2024

8/10 Good

darlene

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Mar 2024

10/10 Excellent

Gabriel

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Element Sacramento Guest Services on 2024/2/29
Thank you for your feedback. We are happy your stay was enjoyable.

10/10 Excellent

Jeffrey D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful
It was super good for me.
Stayed 12 nights in Jan 2024

10/10 Excellent

ADRIENNE, Lincoln

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So clean and quiet. Staff was friendly and helpful! Loved the spacious room and amenities.

10/10 Excellent

Marc

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The vide was very relaxed and the interior design was welcoming
Stayed 1 night in Jan 2024
Response from Bernard on 2024/2/4
Thank you, Marc! We hope you had a very pleasant stay at our hotel!

2/10 Terrible

Kiara

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I fell in the shower and the walls are thin I could not sleep from the people above me
Stayed 1 night in Jan 2024
Response from Bernard on 2024/2/4
Hi Kiara,Thank you for bringing this to our attention. I believe we have been in touch regarding this issue. Please continue to reach out to the hotel directly if you have any new updates. Alternatively, please reply to my email and we can communicate electronically as well.Thank you again for bring this to my attention.Kind regards,BernardAssistant General Manager

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean all over. Room was in excellent condition. Walls are a little thin, but worked great!
Stayed 1 night in Jan 2024
Response from Bernard on 2024/2/4
Thank you for your feedback, M. We look forward to having you back!

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
no check in
Made it very different to check in. I was out on a solo trip with not much in my pockets and had to buy a whole new hotel.
Stayed 2 nights in Jan 2024
Response from Bernard on 2024/1/29
Hi! I am sorry to hear you had a negative experience while checking in to our hotel. Please understand that the steps we take such as requiring a matching photo ID, asking guests to physically chip in credit cards, taking a security deposit, etc. are all steps to protect our valuable guests. It is crucial we do this for every guest checking in to our hotel. We hope you give us another chance in the future!

10/10 Excellent

Rory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveler

Business traveler
Clean and comfortable
Very clean and comfortable. The room felt crisp and clean which put me at ease knowing that it’s well kept. I will be staying at this same hotel or hotel brand in the future. It was nice to have a kitchenette with all appliances and utensils
Stayed 1 night in Dec 2023

10/10 Excellent

Ryhan

Stayed 2 nights in Dec 2023

10/10 Excellent

Janice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Very nice hotel, clean, quiet, pet friendly. The small kitchen with amenities was great. We enjoyed our stay and will return if we are in the area again.
Stayed 1 night in Dec 2023

10/10 Excellent

Christopher

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pillows, staff, convenient
Stayed 3 nights in Dec 2023

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Sesh

Very nice staff
Stayed 1 night in Dec 2023

10/10 Excellent

DENNIS

Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean
Stayed 1 night in Dec 2023

10/10 Excellent

Jomaela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay overall! Just heard some noise on the room beside us but that’s it. We’ll book them again if we are in the area.
Stayed 2 nights in Dec 2023

10/10 Excellent

Marc

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, close to a lot of food. Quiet. Beautiful rooms.
Stayed 2 nights in Dec 2023

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service- perfect stay for a quick getaway to the airport.
Stayed 1 night in Nov 2023

10/10 Excellent

Carolyn, Fresno

Liked: Staff & service, property conditions & facilities
Liked that it was close to I-80 and I-5, family, shopping, restaurants and well, everything and everywhere we wanted to be. And the frittata the day we were there was delicious. Nice options for breakfast. Loved the self serve espresso machine too. Can’t forget to mention the room was very nice and comfortable. Our favorite hotel for Sacramento right now!
Stayed 1 night in Nov 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best damn service I've seen in a long time.
Stayed 2 nights in Nov 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Nov 2023

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

ella m

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The only issue I had was at the service desk, she didn’t let me know a total or if there was a deposit she just charged my card. The room was really nice and big but the walls are thin and could hear noise from above us.
Stayed 1 night in Oct 2023

8/10 Good

George

Stayed 1 night in Oct 2023

10/10 Excellent

Makinna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
My family booked this hotel last minute after a day of driving from Southern California. The hotel felt modern, clean, and welcoming. Check in was easy and our room was clean and welcoming, as well. The second faucet with filtered water was a game changer, in my opinion! We always spend a fortune while traveling purchasing water bottles when hotels don’t have a place for us to refill our water bottles with filtered water. It was definitely a nice touch! The beds and bedding were comfortable and even the pull out couch was comfortable! They had a multitude of option for breakfast, especially for folks who are looking for healthier options or alternatives. They offered soy and oat milk, plain yogurt with the options for add ins, and plenty of fruit. They also had espresso machines. Parking was no problem for us. Great one night stay overall!
Stayed 1 night in Sep 2023

10/10 Excellent

Mary

Stayed 1 night in Sep 2023

10/10 Excellent

Layla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Irma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Brad, Fresno

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and modern.
Stayed 1 night in Sep 2023

10/10 Excellent

Steven L

Stayed 1 night in Sep 2023

10/10 Excellent

Crystal

Stayed 1 night in Sep 2023

10/10 Excellent

Leticia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel great staff!
Stayed 1 night in Sep 2023

10/10 Excellent

Xiaofei

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the one night stay and highly recommend to others. Room is big.
Stayed 1 night in Jul 2023

10/10 Excellent

Rooien

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Ruby

Stayed 1 night in Aug 2023

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Aug 2023

10/10 Excellent

Rizzalyn, San jose

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Great location. A with kitchenette.
Stayed 1 night in Aug 2023

8/10 Good

Herb

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extra help please!
Our stay was excellent and very comfortable. We enjoyed the room and over atmosphere of the hotel. The only critique would be at breakfast time. The food choices were great except that the friendly lady cooking our food was a bit overwhelmed with the many people that were waiting in line. It would seem that she needed someone else to lend her a hand in cooking or bringing the items she needed to keep the line moving.
Stayed 1 night in Aug 2023

8/10 Good

sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Cindy, Fairfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Caroline, American Canyon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was pleasantly surprised with the fairly new property. The room was spacious and clean. Hotel was immaculate and great staff! Definitely will stay again.
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My go-to place in Sacramento
As always, great service and impeccable rooms -- couldn't ask for more!
Stayed 1 night in Aug 2023

10/10 Excellent

Richard

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Breakfast was outstanding. Mini suite was well equipped Hard to improve on perfect
Stayed 2 nights in Aug 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023