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Reviews of The Dom Hotel

4 out of 5
The Dom Hotel
Dorfplatz 2, Saas-Fee, VS

Reviews

9.2

Wonderful

Rating 10 - Excellent. 93 out of 133 reviews" "
Rating 8 - Good. 35 out of 133 reviews" "
Rating 6 - Okay. 2 out of 133 reviews" "
Rating 4 - Poor. 2 out of 133 reviews" "
Rating 2 - Terrible. 1 out of 133 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Ursula

Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Beautiful hotel. Good restaurant.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was unique, quaint and had amazing views. The staff was amazingly helpful!
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Really great hotel. Warm atmosphere, welcoming staff. Highly recommended.
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

Marwan, New york

Liked: Cleanliness, staff & service, property conditions & facilities
Surprizing experience
We arrived just around sunset to a barrier without clear i dications so we had to call the hotel reception to get directions, turns out the hotel is in a gated community area and no cars allowed, electric cars run the facility they came and picked us up from the parking, went theought the narrow streets of saas fee with all the beautiful shops and bars, checked in with the most polite and helpful staff, the room was somehow causy and small but very clean and comfortable with awesome mountain and town views. All in all it was a great experience which made us want to come back and spend more time at the Dom and enjoy the beautiful atmosphere at saas fee.
Stayed 1 night in Mar 2018

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2018

10/10 Excellent

ROGER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lieber Roger Herzlichen Dank für die tolle Bewertung. Wir hoffen Sie bald wieder bei uns begrüssen zu können. Ihr The Dom Team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Anthony, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent in every way
Ski trip

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome experience. Everything topnotch!

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nearly perfect long weekend!
The hotel was renovated/done up with a modern twist and most of it looked pretty good and modern. We enjoyed the efforts made by the staff to feel comfortable, check in smooth as was check out. Room was actually larger than expected, offering all we needed/wanted. A cosy restaurant with good food, a breakfast complete, in short very nice time spend and we certainly will be back.

10/10 Excellent

CM, Lucerne, Switzerland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What is there not to like?
Excellent hotel from start to finish. Professional, attentive service with hi-tech tastefully furnished rooms. By far the best hotel I've stayed at in the Alps. Excellent value too!

10/10 Excellent

Ed, Kincardineshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing to fault
Great food, lovely styling, great staff, nothing that I can find anything less than excellent

10/10 Excellent

Jannik, Copenhagen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Summer stay in Saas-Fe
The Dom is an absolute pearl! The room is super super good and the facilities are great. The food in the restaurant is of high class and the staff were always nice and helpful. Highly recommendable!!!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely centrally located hotel, which strikes a good balance between traditional charm and modern convenience. Fantastic service by all staff.

8/10 Good

Joel, London

Liked: Staff & service, property conditions & facilities, room comfort
Pleasant hotel in the heart of the village
We stayed here in early March for the tail end of the ski season and had an enjoyable time. The rooms, while small, were comfortable and cozy. The website describes the bathrooms as partially open, which in our room meant that the toilet and a sink were in a separate room, while the shower opened directly off the bedroom with a sink beside it. This is fine for a romantic getaway (as ours was) but something you may want to consider if you're planning to share a room with someone who is not your significant other. Our rate included breakfast, which was ample and tasty. We had supper in the hotel restaurant once, which was good, though there are so many restaurant options in Saas Fee I'd recommend getting out into the village and trying a few of them, rather than eating at the hotel repeatedly. The staff were generally helpful whenever we had a question or request. A few things to note for your stay, if you're here to ski: - the hotel wasn't able to assist with pre-purchasing lift tickets, so we had to go to one of the ticket windows in the village and wait in line for about an hour to get our passes. -the transfer to the hotel took us quite a while. From Geneva, it took us a little over 3 hours to get there. -you can rent skis / boots at Cesar Sport. There are at least 3 in the village, so go to the one right beside the Alpin Express lift (hotel staff can show you on the map) and ask them to store your skis / boots there.

8/10 Good

E chrisostomou, London

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Would have given dom hotel eight but bath room door couldn't close or lock ? Due to the flooring .

10/10 Excellent

The Zig, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Gadgets....Lovely Breakfast
We spent 4 nights here and it was perfect. Great location in Saas Fee. Room with bath was perfect for aching joints... TV and Ipad were good and free wireless access was good around all the hotel. However although snow was great skiing in Saas Fee is not the best resort for a short 4 day break.

10/10 Excellent

Itzik, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Wood with super modern, great place, good food

10/10 Excellent

Lacey, Montana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZING!
The Dom was truly an amazing place in every sense of the word! My husband and I were in Saas Fe hiking and found the Dom before our arrival. From the incredible breakfast each morning, to drinks on the deck after hiking, to the absolutely incredible gourmet dinner; the Dom was by far the most excellent lodging on our four week trip! Would go back to Saas Fe in a heart beat and wouldn't think about staying anywhere else!!!

10/10 Excellent

Heather, Stuart, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TheDom- Home away ro Home in Paradise
Top Notch Service, from check in to check out. Fresh water daily. Fridge with nothing in it to store your beverages and what not. Apples and a healthy approach to breakfast and meals. Wonderful shower. Very techy room with a heavenly view. Staff even referred us to a dentist for my son who needed a temporary filling. One of my favorite hotel stays ever and I have stayed in many. Had dinner one night on the beautiful patio a everything was wonderful.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended for the serious traveller
nice up-market hotel with good service, centrally located in a real "old-style" mountain village. Good food, and for a reasonbable price (within a very expensive Swiss context).

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveler

Traveled with group
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Stayed 7 nights in Feb 2020

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
very good location in central Saas-Fee. Staff friendly and helpful. The beds were very comfortable and the standard room a good size for two people. There is a ski depot in the basement for ski equipment, each room has their own locker. We enjoyed our stay very much
Stayed 5 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Lage, mitten im Dorf. Sehr gutes Frühstück. Nettes Personal.
Stayed 7 nights in Jan 2020

8/10 Good

Sascha

Liked: Cleanliness, staff & service, room comfort
Sehr freundliche und nette Mitarbeiter! Das Zimmer war vollkommen ok ! Die Lage war super!
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness
Hôtel rénové avec goût. Personnel professionnel, souriant et accueillant. Excellent petit-déjeuner. Interrupteurs électriques trop sophistiqués, c’est le seul point noir, alors nous retournerons au dom hôtel avec plaisir.
Stayed 2 nights in Jan 2020

4/10 Poor

MKF, Bayern

Liked: Staff & service
Disliked: Cleanliness
Saas Fee ist ein sehr schöner Ort war schon öfter da. Aber Hotel Dom ist nicht mehr so gut wie es mal war. Zum Frühstück immer das selbe keinen einzigen Tag etwas anderes am Frühstücksbüffet. Das Problem dieses Hotel besitzt keine Küche mehr du musst jeden Abend irgendwo reservieren. Absolut nervig. Kostet Unmengen an Geld. Zum Zimmer mini bar leer , kein WC Papier im Bad , bei 3 Leuten 2 Handtücher und und und. Sauberkeit sehr schlecht Zimmer wird mit einem Lappen durch Gewischt. Also ich persönlich muss sagen, ich bin absolut sehr enttäuscht im Gegensatz zu den Jahren vorher.
Stayed 8 nights in Dec 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Les + Nous avons eu la plus belle chambre de l’hôte avec jacuzzi, sauna et douche welness. Le buffet du petit-déjeuner était parfait. Le personnel était également professionnel et souriant... Les - La propreté de la suite pourrait être meilleure (surtout pour une suite de ce standing). Il a fait beaucoup trop chaud dans la chambre et en particulier au 5ème étage. Nous avons dû demander de couper nos radiateurs. Les fenêtres ne s’ouvrant pas complètement. Il y a une machine à café avec des capsules offertes mais pas de théière. Les oreillers étaient inconfortables (trop mous) et les fourres de duvets ne se fermaient pas au bas, le duvet ressortait donc de sa fourre. Et une petite attention dans la chambre aurait été appréciée (comme une demi-bouteille de vin ou de Prosseco... ou encore un petit chocolat sur l’oreiller).
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnifique rapport prix prestation
Stayed 1 night in Jan 2020

10/10 Excellent

Teresa

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
pena o final
A estadia foi ótima até o check out quanto não foi localizado o pagamento do Hoteis.com Erro deles mas foi extremamente desagradável quando eles pediram para provar o pagamento e não tínhamos como. Uma coisa para se pensar no futuro
Stayed 6 nights in Dec 2019
Response from Johanna W., Front Office Manager on 2019/12/31
Dear Teresa, thank you very much for your feedbacks. Please apologize again our mistake during the check-out; we were just starting into the season and this shouldn't have happen, you are absolutely right. We hope that you could still enjoy your time and we would be very happy to welcome you back one day! Have a happy New Year and best regards from Saas-Fee!

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We cant think about Saas Fee without the Dom. Great room with superb view. Kind and always helpful staff, splendid breakfast. 5th year in a row coming here. We will come back.
Stayed 4 nights in Dec 2019
Response from Johanna W., Front Office Manager on 2019/12/31
Dear Guest, thank you very much for sharing your experience. We greatly appreciate the warm words about our employees, it is very important for us to make you feel like at home away from home. We are also pleased to read that you have had a great time with us again and hope to welcome you back next year at The Dom! Wishing you a very Merry Christmas! Your The Dom Collection team

8/10 Good

Christoph

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019

4/10 Poor

Verified traveler

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, property conditions & facilities
chambre agréable avec 2 fauteuils confortables pas assez de lumière vers les miroirs dans wc et lavabo chambre Aucune indication de provence des produits du petit-déjeuner dommage de ne pas y trouver des produits locaux.
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gute Lage mitten im Dorf, tolle Zimmer mit moderner Ausstattung.
Stayed 2 nights in Feb 2019

10/10 Excellent

Jean-David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Jan 2019

8/10 Good

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kurztrip nach Saas Fee
Wir machten einen Kurztrip nach Saas Fee. Das Hotel liegt sehr zentral und man erreicht alles gut zu Fuss. Für die sonnigen Tage schenkt das Hotel den Gästen Sonnenbrillen. Das Zimmer war sehr modern ausgestattet, mit Steuerungspanel für Licht und grossem TV. Das Frühstücksbüffet bietet vieles, sodass man gut gestärkt die Aktivitäten von Saas Fee in Angriff nehmen kann.
Stayed 1 night in Dec 2018