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Reviews of Amber Ski-in/out Hotel & Spa

4 out of 5
Amber Ski-in/out Hotel & Spa
2 Gletscherstrasse, Saas-Fee, VS

Reviews

9.6

Exceptional

Rating 10 - Excellent. 38 out of 54 reviews" "
Rating 8 - Good. 16 out of 54 reviews" "
Rating 6 - Okay. 0 out of 54 reviews" "
Rating 4 - Poor. 0 out of 54 reviews" "
Rating 2 - Terrible. 0 out of 54 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Leah

Liked: Cleanliness, property conditions & facilities, room comfort
Good ski in ski out option in saas fee
Great location with views to the ski area (in panoramic rooms). Tough to tell online, but rooms are different, so be sure you know which one you are booking. Recently partially renovated. Spa is nice. Breakfast was good and breakfast and cleaning staff are excellent. Shared kitchenette space with mini fridge, microwave, and drinks and snacks for purchase. Concierge fell flat with poor guidance and misinformation. (Closest bus stop, ski area opening times, etc). Provided ride to and from parking.
Stayed 6 nights in Jan 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accurate hotel website. Positive experience, enjoyable stay Some apres ski music from the street-side around 4-5pm,but did not detract from experience, rather, it enhanced.
Stayed 5 nights in Apr 2022
Response from Claudio on 2022/6/10
Thanks for the feedback, we look forward to welcome you again soon.

10/10 Excellent

Jens

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for skiing
In a village with no cars you want a hotel located close to the ski lift. The family rooms easily accommodate two kids and two adults but the ladder leading up to the mezzanine can be quite dangerous. if you bring teenage kids be aware that Wi-Fi is quite patchy
Stayed 4 nights in Apr 2021
Response from Claudio on 2021/4/12
Hi Jens. Thanks for your feedback. I hope we can welcome you back soon.

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceeds Expectations
This hotel exceeded expectations. We loved the spa and location.
Stayed 1 night in Feb 2021
Response from Claudio on 2021/4/12
Thank you very much for your top rating. The whole team at the Amber Ski-in / out Hotel & Spa is flattered by your praise and looks forward to welcoming you back soon.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from Claudio on 2020/10/6
Vielen Dank für die Bewertung. Ich hoffe, dass wir Sie bald wieder begrüssen dürfen.

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Amber is in a great location - very central to uphill facilities and apres entertainment.
Stayed 7 nights in Feb 2020
Response from Claudio on 2020/3/8
Thanks Stuart for your lovely comments. I look forward to welcoming you back soon.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy we stayed here
Great location for ski holiday and very nice spa area.
Stayed 2 nights in Nov 2019
Response from Claudio on 2019/12/21
Hi. Thanks for your feedback. I am gad you enjoyed the location and spa! I hope we can welcome you back soon.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019
Response from Claudio on 2019/12/21
Thanks for your rating. I look forward to welcoming you back soon.

8/10 Good

ruairi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2019
Response from Claudio on 2020/1/4
Hi Ruairi Thanks for the rating! I hope we can welcome you back soon.

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Loved the well thought out simplicity of the hotel. The free all day quality hot drinks available. Fabulous breakfast. Fresh coffee machine. Lovely spa. Upgrade to room with balicony and view of mountains. Perfect location for getting to lifts. Super helpful staff. Heated boot room. There was no bar but that does not matter as so many within 50m. Shuttle to bus station.
Stayed 3 nights in Feb 2019
Response from Claudio on 2020/1/4
Dear Helen, Thank you very much for your lovely review of your experience at Amber Ski-in / out Hotel & Spa on Hotels.com. We are thrilled to read how much you enjoyed your time with us. Thank you for all your kind compliments and for appreciating our team's work. Moreover, we are glad that you XXX! We are looking forward to welcoming in a near future. Best regards, Claudio and the Amber Team

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome little hotel!!
This hotel was fantastic. George at the front desk made our stay very comfortable. Helpful with suggestions for dinner and organising ski gear. The facilities are all new and clean. Access to the ski fields was right outside our door. Breakfast was a nice buffet each day and very tasty. Rooms are comfortable and tidy. We will be back!
Stayed 8 nights in Dec 2018
Response from Claudio on 2020/1/4
Dear Michelle, Thank you for taking the time to share your comments regarding your stay at the Amber Ski-in / out Hotel & Spa. It is always a pleasure to receive positive feedback and I will share your experience with our team. Your warm words will serve as encouragement to all of the staff, as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcoming you back again, on your next trip to Saas-Fee. Sincerely, Claudio and the Amber Team

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traumhaftes Hotel
Super Sevice, zauberhaftes Zimmer, super Lage. Wärmstens zu empfehlen!!!!
Stayed 1 night in Sep 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Freundlich, Personal super, jedermann willkommen.
Alles super wie auch schon beim letzten mal. Sehr freundliches Personal, grossartiges Frühstück mit freundlichem Personal. Wir hatten Room 33 mit toller Aussicht auf die Berge und den Sportplatz. Unser mittelgrosser Hund war immer willkommen. Die SB Bar im UG 1 wurde oft besucht und bot ein grosses Angebot an Getränken. Einfach SUPER, Danke.
Stayed 5 nights in Sep 2023

10/10 Excellent

KARIN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022
Response from Claudio on 2022/8/15
Thanks for the 10/10 rating, hope to welcome you soon again.

10/10 Excellent

jean-philippe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bien situé dans la station, proche à la fois des commerces et des remontées mécaniques
Stayed 1 night in Aug 2022
Response from Claudio on 2022/8/15
Merci pour la note de 5/5, j'espère vous accueillir à nouveau bientôt.

10/10 Excellent

Giovanni

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un personnel serviable et bien attentionné.
Stayed 1 night in Jun 2022
Response from Claudio on 2022/6/10
Thanks for the feedback, we look forward to welcome you again soon.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel für eigenständige Menschen/Familien ;-)
Unser Aufenthalt war tiptop. Speziel cool fand ich die 'Selbstbedienungsbar' mit Gratis Kaffe und Milch/Schokolade rund um die Uhr. Dem Gast wird vertraut, er soll aber seinen Beitrag leisten uns sich selber bedienen. Für uns passte dies sehr gut.
Stayed 2 nights in Apr 2022
Response from Claudio on 2022/6/10
Thanks for the feedback, we look forward to welcome you again soon.

10/10 Excellent

Miguel

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bien situé et le personnel agréable et à l’écoute. Nous y retournerons avec plaisir -:)
Stayed 1 night in Dec 2021
Response from Claudio on 2022/4/22
Thanks for your excellent feedback!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2022
Response from Claudio on 2022/1/26
Vielen Dank für das tolle Feeback.Ich hoffe, dass wir Sie bald wieder begrüssen dürfen.

8/10 Good

olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2022
Response from Claudio on 2022/1/26
Hallo Pliver. Vielen Dank für das tolle Feeback! Ich hoffe, dass wir Sie bald wieder begrüssen dürfen.

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2021
Response from Claudio on 2021/12/21
Thanks doe your excellent feedback!

10/10 Excellent

Fabien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On a adoré !
Très belle surprise d’un surclassement vraiment classe : la suite. C’était très sympa et la chambre d’un charme exceptionnel
Stayed 2 nights in Nov 2021
Response from Claudio on 2021/11/13
Nous vous remercions d’avoir pris le temps de partager votre avis suite à votre séjour. Nous sommes heureux de lire votre satisfaction suite à votre expérience au Amber Ski-in / out Hotel & Spa. Nous espérons vous accueillir de nouveau ici à Saas-Fee.

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jan
King-Apartement - sehr schön, aber Dusche vom Glass? Von jeder Ecke des Zimmers wurde dorhin zu sehen. Und die besten Zimmer - KingsApartements haben die schlimmsten Aussichten?? Damit haben wir nicht gerechnet. Sonst ok (natürlich teuer, aber damit muss man rechnen). Jan
Stayed 7 nights in Aug 2021
Response from Claudio on 2021/9/22
Danke Jan für Ihren lieben Kommentar. Ich freue mich darauf, Sie bald wieder begrüssen zu dürfen.

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021
Response from Claudio on 2021/9/22
Wie wunderbar zu erfahren, dass Sie Ihren Aufenthalt bei uns im Amber Ski-in / out Hotel & Spa so genossen haben, und ganz herzlichen Dank für Ihre grossartige Bewertung! Mein Team und ich freuen uns sehr, dass wir Ihnen viele vergnügliche Momente bereiten. Es wird unser grosses Vergnügen sein, Sie bei Ihrer Rückkehr in unsere "Amber Familie" erneut willkommen heissen zu dürfen. Sonnige Grüsse aus dem schönen Saas-Fee

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wohlfühlhotel am Bach
Stayed 1 night in Jun 2021
Response from Claudio on 2021/6/23
Hi Richard. Thanks for your feedback. I hope we can welcome you back soon.

10/10 Excellent

Matthias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2021
Response from Claudio on 2021/4/4
Vielen herzlichen Dank für Ihre top Bewertung. Das ganze Team im Amber Ski-in/out Hotel & Spa freut sich über Ihr Lob und darauf, Sie bald wieder bei uns begrüssen zu dürfen

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Idéalement situé aux pieds des pistes de ski. Le spa est magnifique
Stayed 4 nights in Feb 2021
Response from Claudio on 2021/4/4
Wir danken Ihnen sehr für Ihre positive Rückmeldung und freuen uns, wenn wir Sie bald wieder im Amber Ski-in/out Hotel & Spa begrüssen dürfen.

10/10 Excellent

Thierry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2021
Response from Claudio on 2021/2/5
Wir danken Ihnen sehr für Ihre positive Rückmeldung und freuen uns, wenn wir Sie bald wieder im Amber Ski-in/out Hotel & Spa begrüssen dürfen.

10/10 Excellent

Patrick

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel neben der Piste. Frühstücksraum wurde geöffnet am Mittag und Abend, man durfte dort Take a way Essen oder selbst mitgebrachtes Essen konsumieren, da die Restaurant im Skigebiet geschlossen hatten. Kaffee und Tee gratis. Sehr zuvorkommendes Personal.
Stayed 2 nights in Jan 2021
Response from Claudio on 2021/2/5
Vielen herzlichen Dank für Ihre top Bewertung. Das ganze Team im Amber Ski-in/out Hotel & Spa freut sich über Ihr Lob und darauf, Sie bald wieder bei uns begrüssen zu dürfen.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020
Response from Claudio on 2020/12/8
Thanks for your rating, we look forward welcoming you again

8/10 Good

Uschi K.

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zeit für Frühstück anpassen!
Unterkunft als Sporthotel gut. Frühstück wäre ab 07.00 Uhr sinnvoll, um mit der Bahn frühzeitig auf den Gletscher zu kommen.
Stayed 3 nights in Sep 2020
Response from Claudio on 2020/10/6
Hallo Uschi. Vielen Dank für das Feeback. Ich hoffe, dass wir Sie bald wieder begrüssen dürfen.

10/10 Excellent

Michel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020
Response from Claudio on 2020/10/6
Vielen Dank für die tolle Bewertung. Ich hoffe, dass wir Sie bald wieder begrüssen dürfen.

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from Claudio on 2020/8/30
Hi Maurice. Thanks for your excellent rating. I hope we can welcome you back soon.

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2020
Response from Claudio on 2020/8/30
Hi Stefan. Thanks for your excellent rating. I hope we can welcome you back soon.

10/10 Excellent

steve

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from Claudio on 2020/7/26
Hi Steve, thanks for your rating. We are looking forward to welcoming you back soon again.

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes mit Holz ausgestattes Zimmer, Bad für zwei Personen zu klein.
Stayed 2 nights in May 2020
Response from Claudio on 2020/7/17
Vielen Dank für das tolle Feeback!

10/10 Excellent

Dimitri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Je recommande!
Hotel tous comforts, formidable ski-room et tout près des pistes (et du centre du village). Acceuil très sympatique.
Stayed 5 nights in Jan 2020
Response from Claudio on 2020/2/12
Cher Monsieur Dimitri Nous vous remercions d’avoir pris le temps de partager votre avis suite à votre séjour. Nous sommes heureux de lire votre satisfaction suite à votre expérience au Amber Ski-in / out Hotel & Spa. Nous espérons vous accueillir de nouveau ici à Saas-Fee. Sincèrement, Claudio et l'équipe Amber

8/10 Good

FRANCOISE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolle Lage
An Super-Lage nahe der Piste und der Hauptrestaurant-Meile gelegen ein schönes 3-Sterne-Hotel. Aufmerksames und hilfsbereites Personal. Reichhaltiges Frühstück und sauberes Zimmer. Ganztags die Möglichkeit, Kaffee oder Tee gratis zu beziehen. Nicht selbstverständlich in einem 3-Sterne-Hotel. Hotel besitzt kein Restaurant - jedoch viele Möglichkeiten in kurzer Gehdistanz. Auch der Transfer vom Parkhaus zum Hotel war ohne Wartezeiten schnell durchgeführt - Fazit: Gerne wieder, wenn wir in Saas Fee sind.
Stayed 6 nights in Dec 2019
Response from Claudio on 2020/1/8
Liebe Francoise Nicht nur für Ihr grosses Kompliment und wundervolle Bewertung danken wir - mein Team und ich - Ihnen von Herzen, sondern auch dafür, dass wir so lieben Gästen wie Ihnen einen unvergesslichen Aufenthalt bereiten durften! Wie schön zu erfahren, dass wir Sie bei uns im Amber Ski-in / out Hotel & Spa so positiv überraschen konnten. Wir alle würden uns sehr freuen, Sie erneut bei uns begrüssen zu dürfen, und senden sonnige Grüsse aus Saas-Fee Claudio und das gesamte Amber Team

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Passé une nuit avec ma fille pour 2 jours de ski. Établissement au pied des pistes, vue magnifique, coin SAP très apprécié après les 2 journées de ski. Petit déjeuner au top, avec croissants frais. Si je retourne à Saas Fée, je retourne dans le même hôtel. Magic Pass déjà bien amorti à 75.- l’abonnement de ski journalier. Nous avons obtenu un rabais par l’hôtel, pour le parking obligatoire à l’entrée de la station, mais 33.-CHF pour 2jours avec le rabais, c’est du vol organisé !!! Le seul bémol de notre séjour.
Stayed 1 night in Dec 2019
Response from Claudio on 2019/12/21
Thank you very much for your lovely review of your experience at Amber Ski-in / out Hotel & Spa. We are thrilled to read how much you enjoyed your time with us. Thank you for all your kind compliments and for appreciating our team's work. Moreover, we are glad that you would return to us! We are looking forward to welcoming in a near future. Best regards, Claudio and the Amber Team

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Claudio on 2019/12/21
Hi Michael Thanks for your rating! I hope we can welcome you back soon.

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from Claudio on 2020/1/6
Danke Pascal für das Rating. Ich freue mich darauf, Sie bald wieder begrüssen zu dürfen.

8/10 Good

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Kommen sicher wieder mal!
Super Hotel, grossartige Lage und wunderbare Aussicht! Zimmer sind modern und komfortabel, Personal sehr freundlich. Einzig gewundert hat mich, dass die Dusche das Badezimmer unter Wasser setzt und der Duschkopf schwierig zu handhaben ist. Super Frühstück ist im Preis inbegriffen. Sehr empfehlenswert!!
Stayed 1 night in Aug 2019
Response from Claudio on 2020/1/7
Liebe Gabriella Wie wunderbar zu erfahren, dass Sie Ihren Aufenthalt bei uns im Amber Ski-in / out Hotel & Spa so genossen haben, und ganz herzlichen Dank für Ihre grossartige Bewertung! Mein Team und ich freuen uns sehr, dass wir Ihnen viele vergnügliche Momente bereiten. Es wird unser grosses Vergnügen sein, Sie bei Ihrer Rückkehr in unsere "Amber Familie" erneut willkommen heissen zu dürfen. Sonnige Grüsse aus dem schönen Saas-Fee Claudio und das gesamte Amber Team

8/10 Good

Sylvie

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019
Response from Claudio on 2020/1/6
Danke Sylvie für das Rating. Ich freue mich darauf, Sie bald wieder begrüssen zu dürfen.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from Claudio on 2020/1/6
Danke für das Rating. Ich freue mich darauf, Sie bald wieder begrüssen zu dürfen.

10/10 Excellent

Magali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Claudio on 2020/1/4
Hi Magali. Thanks for the excellent rating! I hope we can welcome you back soon.

10/10 Excellent

Eva, VIllette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019
Response from Claudio on 2020/1/6
Danke Eva für das Rating. Ich freue mich darauf, Sie bald wieder begrüssen zu dürfen.

10/10 Excellent

Verified traveler

Stayed 4 nights in Mar 2019
Response from Claudio on 2020/1/4
Hi. Thanks for the excellent rating! I hope we can welcome you back soon.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2019
Response from Claudio on 2020/1/4
Thanks for the stunning rating, I hope to welcome you soon again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019
Response from Claudio on 2020/1/4
Hi. Thanks for the excellent rating! I hope we can welcome you back soon.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel and good service
Very nice, cozy hotel and just a little 5 min walk to slopes.
Stayed 3 nights in Feb 2019
Response from Claudio on 2020/1/4
Thanks a lot for your stunning review and rating. We look forward welcoming you back again soon.