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"A superb place to stay. Outstanding service from all staff with particular mention for reception staff. Breakfast buffet was superb. Hotel facilities are excellent."

"We stayed in Saas Fee for two nights as part of a trip around Europe, which took us from the UK to housesitting at a friend in Genoa. The Waldhotel Fletschhorn was an undoubted highlight of the trip The setting is just stunning. Saas Fee itself was a revelation, with the glacier looming above it, but the journey to the hotel, in the little electric buggy with it’s very friendly Italian driver, was an amazing further introduction for ourselves and our children. The staff at the hotel could not have been friendlier throughout our stay, showing a personal interest (our son received exam results while we were there for example) . The food was magnificent. We ate in the restaurant one night and had breakfast both days. It’s not cheap (this is an exclusive part of Switzerland after all) but it was pretty sensational. The free access to the ski lifts, which comes as part of the hotel price during the summer, was a very pleasant surprise. We took full advantage. All in all we would fully recommend the hotel both as a romantic getaway but also as a place for (well behaved) children."

"Usually at five-star properties, especially in desirable locations, the cost scales up much faster than what you get. The Capra is an exceptional property: wonderful location, facilities, and service at a very fair price. All the staff are friendly and welcoming; the breakfast is a la carte, but substantial and served quickly; and the common spaces are a great place to be stuck indoors when it rains. The goodie bag at departure is a small touch, but really drives home the property’s commitment to guest experience."

"Excellent stay! Super price for accommodations. Full apartment with separates rooms!"

"Been before"

"This is an amazing hotel. Great room friendly owners and workers, amazing location. The breakfast is really good. They even accommodate making fresh eggs and a vegetarian omelette. They let us pick nick in the front garden and even gave a free ride to the bus stop. I would go back 100 times."

"Excellent as always but the roadway outside was being “worked on “, so rather noisy during the day. But not the fault of the hotel! "

"It was awesome, we had a wonderful stay. Breakfast was very nice too and staff is very friendly. We did felt a little bit lost at arrival opening doors and finding the room ourselves but overall is was a very pleasant stay. We will be back "

"Whatever you remember about youth hostels, this ain't it. Modern, clean, not cheap (it's Switzerland), and it has a very nice wellness spa for a rather reasonable additional charge. Food is good but not fancy, and staff were extremely helpful. The only glitch was that I booked this stay with OneKeyCash, and hotels.com (i.e., expedia) took my money and gave me a receipt showing no balance due, but then didn't actually pay the hostel! That led to lots of extra work for the hostel staff to straighten things out. I would rate the hostel itself at 10/10, but hotels.com/expedia at 0/10. "