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Luxurious ski hotel with ski-in/ski-out access

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Dates

June 2024

July 2024

Junior Suite, Balcony | Premium bedding, minibar, in-room safe, individually decorated

7 restaurants, dinner served, local cuisine

Overview
Rooms
Location
Policies

9.0

Wonderful

Popular amenities

24/7 front desk

Laundry

Breakfast included

Gym

Hot Tub

Pet friendly

Check-in time

3:00 PM

Check-out time

11:00 AM

Price available on 2024/6/22

Explore the area

Reiterkogelweg 169, Saalbach-Hinterglemm, Salzburg, 5753

Saalbach-Hinterglemm Ski Resort1 min walk
Reiterkogel Cable Car1 min walk
Schattberg Express4 min drive
Salzburg (SZG-W.A. Mozart)91 min drive

Most relevant reviews

4/10 Poor

The deluxe hotel room was not clean and the furniture worn out. After having dinner at the restaurant I got stomack infe...

Otto

Mar 7, 2020

Room options

Signature Studio, 1 Double Bed, Courtyard View

Highlights

Balcony

Separate sitting area

Individually furnished

Individually decorated

Heating

Hypo-allergenic bedding

Pillow menu

17 Ping (56 square meters)
Sleeps 2
1 Double Bed

Luxury Suite, 2 Bedrooms, Mountain View

Highlights

Balcony

Separate sitting area

Individually furnished

Individually decorated

Fireplace

Heating

Hypo-allergenic bedding

36 Ping (119 square meters)
Mountain view
Sleeps 4
2 Double Beds

Family Suite

Highlights

Balcony

Separate sitting area

Individually furnished

Individually decorated

Heating

Hypo-allergenic bedding

Pillow menu

30.24 Ping (100 square meters)
Mountain view
Sleeps 6
2 Double Beds and 1 Double Sofa Bed

Signature Studio, 1 Double Bed, Courtyard View

Highlights

Balcony

Separate sitting area

Individually furnished

Individually decorated

Heating

Hypo-allergenic bedding

Pillow menu

Sleeps 2
1 Double Bed

Studio

Highlights

Balcony

Separate sitting area

Individually furnished

Individually decorated

Heating

Hypo-allergenic bedding

Pillow menu

24 Ping (79 square meters)
Sleeps 4
1 Double Bed and 1 Double Sofa Bed

Signature Studio, 1 Double Bed, Courtyard View (Schwarz/Weiss)

Highlights

Balcony

Separate sitting area

Individually furnished

Individually decorated

Heating

Hypo-allergenic bedding

Pillow menu

17 Ping (56 square meters)
Sleeps 2
1 Double Bed

Junior Suite, Balcony

Highlights

Balcony

Separate sitting area

Individually furnished

Individually decorated

Heating

Hypo-allergenic bedding

Pillow menu

15 Ping (50 square meters)
Sleeps 4
1 Double Bed and 1 Double Sofa Bed

Junior Suite (Deluxe)

Highlights

Balcony

Separate sitting area

Individually furnished

Individually decorated

Heating

Hypo-allergenic bedding

Pillow menu

Sleeps 4
1 Double Bed and 1 Double Sofa Bed

Deluxe Double Room, Balcony

Highlights

Balcony

Separate sitting area

Individually furnished

Individually decorated

Heating

Hypo-allergenic bedding

Pillow menu

12.11 Ping (40 square meters)
Sleeps 3
1 Double Bed and 1 Twin Sofa Bed

Similar properties

Pool

Spa

Pet friendly

Free WiFi

per night

Jul 3 - Jul 4

About the neighborhood

Saalbach-Hinterglemm

Located in Saalbach-Hinterglemm, Hotel Alpine Palace is in the mountains. Vogtturm City Museum and Kaprun Castle are local landmarks, and some of the area's activities can be experienced at Saalbach-Hinterglemm Ski Resort and Reiterkogel Cable Car. Traveling with kids? Consider Zell am See Leisure Centre, or check out an event or a game at Hochfilzen Biathlon Stadium. Enjoy the area's slopes with ski lifts and a ski area, and don't miss out on the snowshoeing and sledding.

Visit our Saalbach-Hinterglemm travel guide

What's nearby

Saalbach-Hinterglemm Ski Resort - 1 min walk
Reiterkogel Cable Car - 1 min walk
Schattberg Express - 4 min drive
Schattberg X-Press Cable Car - 4 min drive
Hasenauer Kopf Sessellift - 10 min drive

Getting around

Gerling im Pinzgau Station - 23 min drive
W.A. Mozart Airport (SZG) - 91 min drive

Restaurants

‪Hexenhäusl Party Stadl - Apres Ski - Night Life - ‬9 min walk
‪Wieseralm - ‬11 min walk
‪Gerstreitalm - ‬9 min drive
‪Heurigenstub'n - ‬2 min walk
‪Thomsn Rock Café Restaurant - ‬3 min walk

About this property

Hotel Alpine Palace

Luxury family-friendly hotel in the mountains

Consider a stay at Hotel Alpine Palace and take advantage of free breakfast (local cuisine), a terrace, and shopping on site. Skiers and snowboarders can spend time on the slopes at this hotel offering ski-in/ski-out access, downhill skiing, and cross-country skiing. Treat yourself to a Thai massage, a manicure/pedicure, or a facial at Alpine Palace, the onsite spa. Be sure to enjoy local cuisine at one of the 7 on-site restaurants. Fitness classes are offered at the gym; other things to do include archery, beach volleyball, and snowboarding. Stay connected with free in-room WiFi, and guests can find other amenities such as mini golf and a playground.

Other perks at this hotel include:

2 outdoor pools and an indoor pool, with sun loungers
Limo/town car service, an indoor tennis court, and valet parking (surcharge)
An electric car charging station, access to a nearby indoor pool, and access to a nearby health club
Babysitting (surcharge), multilingual staff, and ATM/banking services

Room features

All 82 individually furnished rooms include comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and separate sitting areas.

Extra conveniences in all rooms include:

Children's slippers and childcare services
Bidets, tubs or showers, and free toiletries
Wardrobes/closets, balconies, and separate sitting areas

Languages

English, German, Italian

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Electric car charging station on site
24-hour roundtrip airport shuttle on request for a surcharge
Area shuttle (surcharge)
Train station pick-up and drop-off shuttle (surcharge)
Limo/town car service
Valet parking on site (EUR 25 per day)

Food and drink

Free local cuisine breakfast available daily 7:30 AM to 11:00 AM
7 restaurants
A bar/lounge

Restaurants on site

Arte Vinum
Bürgerstube
Rauchkuchl
Red Oyster
Skimuseum

Things to do

2 outdoor pools
Arcade/game room
Archery
Beach volleyball
Billiards/pool table
Cross-country skiing
Downhill skiing
Fitness classes
Free children's club
Full-service spa
Gym
Helicopter/airplane tours
Indoor pool
Indoor pool (guest access)
Indoor tennis court
Library
Mini golf
Outdoor pool (guest access)
Outdoor tennis court
Playground
Sauna
Shopping
Ski equipment rentals
Ski lessons
Ski passes
Ski storage
Ski-in/ski-out access
Snowboarding
Spa tub
Steam room

Family friendly

2 outdoor pools
Arcade/game room
Free children's club
Free supervised activities for children
In-room babysitting (surcharge)
Indoor pool
Laundry facilities
Mini golf
Playground

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Turndown service
Wedding services

Business services

Business center
Computer station
Conference center (5,059 square feet of space)
Meeting rooms

Outdoors

Barbecue grill
In the mountains
Pool loungers
Terrace

Full-service spa

5 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Facials
Manicures/pedicures
Prenatal massages
Sauna
Spa open daily
Spa tub
Sports massages
Steam room
Thai massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Elevator
Handrails in stairways

1 building
5 floors
Built in 2008
Designated smoking areas
Fireplace in lobby

Room amenities

Bedroom

Blackout drapes
Hypo-allergenic bedding
Pillow menu
Premium bedding

Bathroom

Bathrobes
Bathtub or shower
Bidet
Children's slippers
Free toiletries
Hair dryer
Slippers
Towels

Entertainment

Pay movies
TV

Food and drink

24-hour room service
Free bottled water
Minibar

Outdoor space

Balcony

Desk
Heating
Individual decor
Individual furnishings
Phone
Safe
Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

At check-in, guests must provide a record of full COVID-19 vaccination

COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in

For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The property is closed between April 1 and June 20.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 35 per accommodation (varies based on length of stay)

Service animals are welcome, and are exempt from fees

Welcoming dogs only

Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are available for EUR 65 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

A tax is imposed by the city: EUR 2.05 per person, per night. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

Airport shuttle fee: EUR 500 per vehicle (roundtrip, maximum occupancy 6)
Valet parking fee: EUR 25 per day
Pet fee: EUR 35 per accommodation (varies based on length of stay)
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
A late check-out fee will be charged
Rollaway bed fee: EUR 65 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards, debit cards, mobile payments, and cash

Mobile payment options include: Apple Pay

Cashless transactions are available

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher and a first aid kit

Property Registration Number 50618-000169-2020

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24

Only registered guests are allowed in the guestrooms

Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 5 stars and is displayed on this page as 5 stars.

Property is also known as

Alpine Palace Hotel Saalbach-Hinterglemm

Alpine Palace Hotel

Alpine Palace New Balance Luxus Resort Saalbach-Hinterglemm

Alpine Palace New Balance Luxus Saalbach-Hinterglemm

Alpine Palace Saalbach-Hinterglemm

Alpine Palace

The Alpine Palace

Hotel Alpine Palace Hotel

Hotel Alpine Palace Saalbach-Hinterglemm

Hotel Alpine Palace Hotel Saalbach-Hinterglemm

Frequently asked questions

Does Hotel Alpine Palace have a pool?

Yes, this property has an indoor pool and 2 outdoor pools.

How much does it cost to stay at Hotel Alpine Palace?

As of 2024/6/15, prices found for a 1-night stay for 2 adults at Hotel Alpine Palace on 2024/6/22 start from NT$11,045, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Alpine Palace pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 35 per accommodation, per day. Service animals are exempt from fees.

How much is parking at Hotel Alpine Palace?

Valet parking is available for EUR 25 per day.

What time is check-in at Hotel Alpine Palace?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Alpine Palace?

Check-out is at 11 AM. Late check-out is available for a fee.

Does Hotel Alpine Palace provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 500 per vehicle applies.

Where is Hotel Alpine Palace located?

Located in the mountains, this Saalbach-Hinterglemm hotel offers ski-in/ski-out access and is within a 5-minute walk of Saalbach-Hinterglemm Ski Resort, Reiterkogel Cable Car, and Pinzgauer Saalachtal. Bergfried Ski Lift and Unterschwarzach Ski Lift are also within 5 minutes.

Hotel Alpine Palace Reviews

9.0

Wonderful

9.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

4/10 Poor

Otto

Traveled with group

2020/3/7

Liked: Amenities

Disliked: Cleanliness, staff & service

The deluxe hotel room was not clean and the furniture worn out. After having dinner at the restaurant I got stomack infection. The spa was nice but the hot tub was out of order. Staff very unfriendly. Can not recommend.

Stayed 6 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with family

2019/7/31

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent hotel and nice views but there are no air conditioning in the hotel

Stayed 2 nights in Jul 2019

10/10 Excellent

David

2019/2/24

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel

Great hotel and wonderful food. Our waiter Fabian was a star

Stayed 7 nights in Feb 2019

10/10 Excellent

Verified traveler

2018/2/19

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alpine Palace stay February 2018

Beautiful hotel next door to one of the main ski lifts. Food was excellent and room was nice too. Would recommend.

Stayed 7 nights in Feb 2018

8/10 Good

SP, England

2018/2/5

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

5* facilities but 1* experience

Lovely hotel, well located in Hinterglemm. Staff not interested in providing any sort of customer service. The worst is the reception team who all seem extremely unhappy that customers are approaching them for information. We were provided with no information when we checked in and so expected information about meal times (we were half board) ski room location (we were on a skiing holiday), spa etc to be in the room. There was no information except a printed sales brochure from the website. The staff serving in the restaurant had to be prompted to provide their service. Even though they saw you coming in, they ignored you. The restaurant is huge, extremely noisy and you feel as though you are sitting in a work canteen. A singer performing at the hotel one evening during our stay described it as the most informal 5* he had ever worked in and praised the staff. He obviously hadn't stayed there. The staff at Woods bar are openly serving the wrong drinks to customers and then passing the drink to other members of staff for them to take into the back - we expected to drink them. Our room was superb, we had a junior suite and the views were stunning. This was the only thing that prevented us from checking out. This hotel has all the trappings of a 5* hotel but it is huge and so for those expecting a more personalised 5* experience this is not for you. It needs a serious change to the way it is managed and its customer service regime in our experience.

Stayed 5 nights in Jan 2018

10/10 Excellent

Verified traveler

2017/1/7

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel.

Everything was great but WiFi could be a lot better. Definitely would recommend this hotel and would come back in the future.

10/10 Excellent

Abdul Aziz, Saalbach Hinterglem

2016/9/25

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

amazing stay

wonderful hotel with a nice surroundings and a lot of activities

10/10 Excellent

Abdul Aziz

2016/9/23

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and clean hotel

It was a very good experience to stay in this hotel and try the activities in the surrounding area, and we really enjoyed the romantic room

10/10 Excellent

yousef HD

2016/9/20

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heaven on earth

Their is no word to describe the this place It is out of this world The nature is absolutely awesome The air is fresh Food,location,staff more than excellent

10/10 Excellent

John, Qatar

2016/2/28

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay Great Facility

Hotel was great! Even with our 130 am check in we enjoyed a much needed glass of champagne. Hotel is fantastic for families, couples, and those with pets. If you choose you can spend your entire stay busy with the many facility ammenties. With the Goat Stall just up the ski slope we can ski home shower change and hit the apres into the evening. The outdoor pool is great and the spa is wonderful. Breakfast is REALLY good and the staff including Michael and Dominic are really attentive.

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Hotel Alpine Palace

Choose dates to view prices

Photo gallery for Hotel Alpine Palace

Wonderful

Popular amenities

Check-in time

Check-out time

Explore the area

Most relevant reviews

ExperimentalCarousel

4/10 Poor

Room options

View all photos for Signature Studio, 1 Double Bed, Courtyard View

Signature Studio, 1 Double Bed, Courtyard View

Highlights

View all photos for Luxury Suite, 2 Bedrooms, Mountain View

Luxury Suite, 2 Bedrooms, Mountain View

Highlights

View all photos for Family Suite

Family Suite

Highlights

View all photos for Signature Studio, 1 Double Bed, Courtyard View

Signature Studio, 1 Double Bed, Courtyard View

Highlights

View all photos for Studio

Studio

Highlights

View all photos for Signature Studio, 1 Double Bed, Courtyard View (Schwarz/Weiss)

Signature Studio, 1 Double Bed, Courtyard View (Schwarz/Weiss)

Highlights

View all photos for Junior Suite, Balcony

Junior Suite, Balcony

Highlights

View all photos for Junior Suite (Deluxe)

Junior Suite (Deluxe)

Highlights

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony

Highlights

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About the neighborhood

Saalbach-Hinterglemm

What's nearby

Getting around

Restaurants

About this property

Hotel Alpine Palace

Languages

Property amenities

Internet

Parking and transportation

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

Outdoor space

More

Policies

Check-in

Check-out

Special check-in instructions

Renovations and closures

Access methods

Pets

Children and extra beds

Property payment types