BB Sapa Resort & Spa sits high in the mountains, offering guests a peaceful getaway with spectacular vistas. Visitors can lounge on the sunny terrace, book rejuvenating spa treatments, or enjoy active pursuits at the on-site playground and tennis court.
Located in Sa Pa, Sapa Mountain Resort, Affiliated by Meliá is in the mountains. Cable Car Station Sapa and Silver Waterfall are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Sapa Lake and Ham Rong Mountain. Visit our Sa Pa travel guide
At Sapa Mountain Resort, Affiliated by Meliá, you can look forward to a terrace, a garden, and a playground. Treat yourself to spa services, such as a body wrap, a body scrub, or a facial. The on-site restaurant, Ta Van, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with an arcade/game room and a library.
Additional perks include:
Free self parking
Buffet breakfast (surcharge), an outdoor tennis court, and an area shuttle
A gift shop, a TV in the lobby, and concierge services
Room features
All 77 rooms have comforts such as air conditioning and bathrobes, in addition to thoughtful touches like free WiFi and safes.
More amenities include:
Spring water tubs, rainfall showers, and free toiletries
Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 20 for adults and USD 10 for children
A bar/lounge
A restaurant
Restaurants on site
Ta Van
Things to do
Arcade/game room
Billiards/pool table
Free children's club
Gym
Library
Outdoor tennis court
Playground
TV in common areas
Family friendly
Arcade/game room
Free babysitting
Free children's club
Laundry facilities
Playground
Soundproofed rooms
Conveniences
24-hour front desk
Gift shop/newsstand
Laundry facilities
Luggage storage
Newspapers in lobby
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Business services
97 square feet of conference space
Business center
Meeting room
Outdoors
Garden
In the mountains
Terrace
Spa
Body scrubs
Body wraps
Facials
Manicures/pedicures
Massage
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessibility
Wheelchair accessible (may have limitations)
More
1 building
2 floors
Banquet hall
Built in 1998
Designated smoking areas
Fireplace in lobby
Room amenities
Bedroom
Blackout drapes
Bathroom
Bathrobes
Free toiletries
Hair dryer
Rainfall showerhead
Shampoo
Shower/bathtub combination
Slippers
Spring water bathtub
Toothbrush and toothpaste
Towels provided
Entertainment
TV with premium cable channels
Food and drink
Free bottled water
Limited room service
Minibar
More
Air conditioning
Ceiling fan
Desk
Safe
Soundproofed rooms
Policies
Check-in
Check-in time starts at 2:00 PM
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Renovations and closures
This property is closed from February 9 2026 to July 1 2026 (dates subject to change).
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for USD 58.0 per day
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Christmas Eve (December 24) Gala Dinner per adult: USD 79.89
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately USD 20 for adults and USD 10 for children
Rollaway bed fee: USD 58.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property is also known as
Resort Sapa
Resort Victoria Sapa
Sapa Resort
Sapa Victoria
Sapa Victoria Resort
Victoria Resort Sapa
Victoria Sapa
Victoria Sapa Resort
Sapa Victoria Hotel
Victoria Hotel Sapa
Victoria Sapa Hotel Sapa
Victoria Sapa Resort Sa Pa
Victoria Sapa Sa Pa
Sa Pa Victoria Sapa Resort & Spa Resort
Victoria Sapa Resort & Spa Sa Pa
Victoria Sapa Resort
Resort Victoria Sapa Resort & Spa Sa Pa
Victoria Sapa
Resort Victoria Sapa Resort & Spa
Victoria Sapa Resort Spa
BB Sapa Resort Spa
Victoria Sapa Resort Spa
BB Sapa Resort & Spa Sa Pa
BB Sapa Resort & Spa Resort
BB Sapa Resort & Spa Resort Sa Pa
Frequently asked questions
Is Sapa Mountain Resort, Affiliated by Meliá pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property; nearby parking is also free.
What time is check-in at Sapa Mountain Resort, Affiliated by Meliá?
Check-in begins at 2:00 PM.
What time is check-out at Sapa Mountain Resort, Affiliated by Meliá?
Check-out is at noon.
Where is Sapa Mountain Resort, Affiliated by Meliá located?
This family-friendly Sa Pa resort is located in the mountains, within a 10-minute walk of Sa Pa Square and Sapa Lake. Cable Car Station Sapa and Sapa Museum are also within 10 minutes. Sapa Station is 6 minutes by foot and Muong Hoa Station is 29 minutes.
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Reviews
Sapa Mountain Resort, Affiliated by Meliá Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
This hotel possibly the best in SaPa. Friendly, English speaking staff, excellent service, great layout of hotel with very comfortable rooms can control the temperature. Great hotel breakfast and features, helpful staff and excellent location. Highly recommended.
Geoffrey
Stayed 1 night in Apr 2025
10/10 Excellent
Lorna
2024/12/3
Liked: Amenities
fantastic property with excellent staff ,
Food and accommodations. Had a wonderful herbal bath in the nice spa.
Beautiful views as well.
Definitely worth coming !
Mr Nam is an excellent customer service staff. The laundry services is quick and well priced. All the staff, housekeeping and dining were all respectful and courteous! We will definitely come back! Thank ypu:)
An amazing stay in a lovely hotel. Perfect for our needs.
The hotel is perfectly located just away from the busy centre of Sapa.
All staff couldn’t do enough for us.
I would definitely recommend this place if you are visiting Sapa.
This is my second stay in the same hotel. Well located and has good ambience. I wished they offered us early check in as we arrived early by train from Hanoi and had to start our tour without the chance to freshen up.
I enjoyed staying at this hotel a lot. It was beautiful. Room was nice, while the exterior property was covered in lush foliage. Staff was professional and friendly.
One thing to note is that the name of the hotel has changed a few times. Expedia refers to it as "BB Sapa Resort & Spa". It also used to be called "Victoria Sapa Resport & Spa" on some other travel sites. However, if you type either names into Google Map, it'll return a location marker with the name "Sapa Mountain Resort, Affiliated by Melia", leaving you to wonder if that is indeed the same place. It is.
Nhat-Chi
Stayed 2 nights in Jun 2025
6/10 Okay
Marie
2025/10/10
Liked: Cleanliness, staff & service
The room itself was spacious and clean, and the staff were friendly and helpful throughout our stay.
However, we rated our experience a 3 out of 5 due to several notable drawbacks:
- Misleading Amenities: The Gym, Pool, and Spa were all under renovation and completely unavailable. Unfortunately, these amenities were still listed as active on Expedia, which felt misleading. When we brought this up with the front desk, they apologized but didn’t seem interested in updating the listing to reflect the current situation.
- Noise Issues: The walls—both between rooms and facing outside—were extremely thin. We could hear everything. Interestingly, the room came with earplugs, suggesting this is a known issue.
- Temperature Control Limitations: The air conditioning system is apparently controlled by wing. Guests had limited control, can only adjust the fan speed. We had to push a bit to get control over our room’s temperature, which felt unnecessarily complicated.
Marie
Stayed 5 nights in Oct 2025
8/10 Good
Liem
2025/11/17
Liked: Cleanliness
Clean room and friendly staffs
Liem
Stayed 3 nights in Nov 2025
4/10 Poor
Kathleen
2026/2/5
The building was under construction, and there was no indication of that when booking. We had hoped to use the sauna facilities but they were closed. We were annoyed by that.
The entire public area was cold, empty and unappealing.
Employees were friendly enough but the front desk was usually unattended.
It was unfortunate that we had to wake up every morning with a banging construction noise starting 8am.
It was told over prior messages that the pool is open but it was a false information so that we don’t cancel our booking with them.
The exceptional buffet highlighted on the page was also not available because of low room occupancy. We were provided with a separate menu to chose from.
Not happy about the dishonesty!
Lovely hotel, formerly Victoria with its own train from Hanoi. I used its sauna and steam room on both days. Stayed in ground floor room with garden view.
When we arrived at the hotel, we were shown our room by a security guard. There was no staff at the front desk or inside the whole hotel. We were not notified of the Wi-Fi code. The hotel was under construction with the hallways, boarded up. There were no amenities present such as access to the garden, pool and no spa services available. There was breakfast served the next day. We found out we were the only customers to the whole hotel. Staff left at the end of the day and we were alone in the hotel during the night. There was a security guard sitting outside the hotel. We also heard we were the last customers and the hotel was closing after we were leaving. We found it quite disturbing that we were not notified by Expedia that this hotel was under construction and was closing. We paid for full service with amenities, which were not presence during our visit. We would appreciate a refund, certainly for a part of our stay. This was a disappointing experience. We hope Expedia will offer better services next time. We have been using Expedia for many years and are a regular customer. We do expect good service. Thank you, Lydia.
Sono stata presso questa struttura durante un periodo di ristrutturazione e bassa stagione, ma nonostante questo il mio soggiorno è andato benissimo grazie alla preparazione e all'attenzione del personale, alla grandezza della camera, e alla bontà della colazione. Dalla reception mi hanno aiutata a programmare la mia visita al monte Fansipan, uno dei posti più belli, e per cui è essenziale controllare il meteo alla mattina. la colazione è molto ricca e assortita con i migliori prodotti sia dolci che salati e sia di gusto europeo che in linea con la tradizione di Sapa. Se fa freddo consiglio a tutti di chiedere un Ginger tea caldo: è buonissimo!
Un très bel hôtel très bien situé.
Magnifique chambre décorée avec soin.
Bon petit déjeuner avec une bonne variété.
Personnel très agréable et aux petits soins.
ISABELLE
Stayed 1 night in Dec 2025
10/10 Excellent
Dorothy
2025/11/21
Liked: Cleanliness, staff & service, amenities
The staff was very accommodating!! The breakfast was incredibly diverse and delicious.
The rooms were quite spacious and very nice to have a large bathtub.. and bath robes:)
Hotel con estilo y encantador, con un personal amable en todo momento. Desayuno estupendo y me hicieron un upgrading de habitación. Impresión global excelente.
The most personable and hospitable staffs. It felt like a home away from home. I loved sitting on a very comfortable sofa at the front entrance of the hotel, and enjoyed the view of Hanoi street.