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"Wonderful experience. Good breakfast (especially the one to go). The fire in the room is very nice and the hotel is very clean. People are nice and warm. "

"They placed me in a room that reeked of mold and mosquito chemicals. When I requested a different room, the staff sprayed deodorant in the one next to mine—I could hear it clearly. When I asked about it, she confirmed it. That response was both unprofessional and unacceptable. I left the property within minutes, wheezing and with a pounding headache."

"I cant express how amazing this property is! This resort is absolutely beautiful!! The interior decor of the hotel is designed perfectly. The views outside the property of the Congo and Lake Kivu is a showstopper! The food was so delicious and fulfilling. The service from staff was top notch! I highly recommend a stay at this property, it was really amazing!"

"Waking up to the views of Lake Kivu were amazing the food and the staff were fantastic! Margret and her team were very friendly, attentive and catered to our needs. The rooms are exactly as shown in the pictures.online. Can’t wait to go back- Would highly recommend ."