大廳

魯伊多索多恩斯歡朋套房飯店的評分

2.5 out of 5
魯伊多索多恩斯歡朋套房飯店
26141 US Hwy 70 E, Ruidoso Downs, NM

評論

9.2

太棒了

10 分,有夠讚;597 則評論中有 413 則" "
8 分,不錯哦;597 則評論中有 118 則" "
6 分,一般般;597 則評論中有 33 則" "
4 分,不太好;597 則評論中有 18 則" "
2 分,很糟糕;597 則評論中有 15 則" "

9.4/10

整潔度

9.2/10

員工素質

8.8/10

設施服務

9.2/10

住宿環境和硬體

8.8/10

環保程度

評論

6/10 一般般

Debbie

情侶出遊, 商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Checked in and they tried to tell me i had reserved 3 rooms. Just here over night for a doctor appointment. 1 room 2 people is what i reserved.
於 2024 年 5 月住了 1 晚
Manager 於 2024年5月22日回覆
Hello Debbie, We apologize for any confusion during your check-in process. Your feedback is valuable, and we appreciate you bringing this to our attention. For any reservation discrepancies, we recommend contacting our management team directly. Thank you for choosing to stay with us, and we hope your doctor's appointment went well.

6/10 一般般

Carmen

情侶出遊
喜歡:設施服務和住宿環境和硬體
Esta limpio
於 2024 年 4 月住了 1 晚
Mistie G 於 2024年4月24日回覆
Thank you for letting us know about your recent stay with us. We appreciate all your feedback, as we take all concerns very seriously. We would love to get 5 out of 5 so if there was anything else we could have done better for you while you were here, please do not hesitate to let us know. Safe travels wherever you go. Have a wonderful day.

10/10 有夠讚

VIRIDIANA

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Me gustó mucho,muy accesibles desde que nos reciben, agua caliente en la ducha y tiene regadera de masajes, aunque esté nevando afuera el clima en la habitación súper agradable que no ocupas ni manga larga, el área de alberca está caliente, la alberca no estaba climatizada por lo que el agua era fría, pero podías estar en el jacuzzi sin problema porque tenía el agua bien calientita. Desayuno súper completo y delicioso. En general súper bien, volvería sin duda
於 2024 年 3 月住了 2 晚
Manager 於 2024年4月12日回覆
Hello VIRIDIANA,Nos alegra saber que disfrutó de nuestra hospitalidad y servicios, como la ducha con agua caliente y regadera de masajes. Lamentamos cualquier inconveniente con la temperatura de la alberca, pero nos complace saber que disfrutó del jacuzzi. Esperamos tener el placer de recibirlo de nuevo en un futuro cercano.

8/10 不錯哦

Shelena

於 2024 年 4 月住了 2 晚
Manager 於 2024年4月30日回覆
Hello Shelena,We are delighted to hear that you had a pleasant stay with us. We hope to welcome you back soon for another enjoyable experience!

10/10 有夠讚

Juan Andrés

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Todo está bien el desayuno y el servicio y muy limpio y muy alumbrado
於 2024 年 3 月住了 1 晚
Manager 於 2024年4月2日回覆
Hello Juan Andrés,Agradecemos sus comentarios positivos sobre nuestro desayuno, servicio y limpieza. Nos alegra saber que disfrutó de su estancia con nosotros. ¡Esperamos darle la bienvenida de nuevo pronto!

10/10 有夠讚

Patrick

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Clean Property. Great staff. Excellent breakfast options.
於 2024 年 3 月住了 3 晚
Manager 於 2024年3月22日回覆
Hello Patrick,We are delighted to hear that you enjoyed our clean property, great staff, and excellent breakfast options. Your positive feedback is truly appreciated, and we hope to welcome you back for another enjoyable stay in the future.

8/10 不錯哦

Blake

寵物同遊, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice hotel in great location
於 2024 年 3 月住了 2 晚
Manager 於 2024年3月20日回覆
Hello Blake,We are delighted to hear that you enjoyed our hotel's location. We appreciate your positive feedback and hope to welcome you back in the future for another wonderful stay.

10/10 有夠讚

claudia l

親子旅遊
喜歡:整潔度
Bad parking. Bad smelling carpet in my room. Good breakfast and clean restroom :)
於 2024 年 3 月住了 1 晚
Manager 於 2024年3月19日回覆
Hello claudia l, Thank you for sharing your feedback with us. We are pleased to hear that you enjoyed our breakfast and found our restrooms clean during your stay. We appreciate your comments on parking and room odor, please feel free to reach out to management directly for further assistance with these matters.

10/10 有夠讚

Beatriz

喜歡:整潔度和住宿環境和硬體
Very nice hotel, pool needs to be remodeled
於 2024 年 3 月住了 1 晚
Manager 於 2024年3月17日回覆
Hello Beatriz,We appreciate your feedback on our hotel and pool facilities. Your comments will be shared with the team for their review. Please feel free to reach out to our management for any further assistance or suggestions.

10/10 有夠讚

Juan

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Had everything needed, close to all main activities too!
於 2024 年 3 月住了 2 晚
Manager 於 2024年3月16日回覆
Hello Juan,We're glad to hear you found our hotel conveniently located and well-equipped for your needs. We strive to offer a comfortable stay for all our guests. Should you plan to visit the area again, we look forward to welcoming you back for another enjoyable stay.

10/10 有夠讚

Vanessa

喜歡:整潔度、員工素質和住宿環境和硬體
Great
於 2024 年 3 月住了 2 晚
Manager 於 2024年3月14日回覆
Hello Vanessa,We're delighted to hear that you had a great stay at our hotel! Your positive feedback is truly appreciated, and we hope to welcome you back in the future for another wonderful experience.

10/10 有夠讚

Pawel

Great property at a good price
於 2024 年 2 月住了 3 晚
Manager 於 2024年3月12日回覆
Hello Pawel,We are delighted to hear that you found our property to be great value. Your feedback is truly appreciated. We hope to welcome you back in the future for another enjoyable stay.

10/10 有夠讚

Ericka

喜歡:整潔度和員工素質
於 2024 年 2 月住了 1 晚
Manager 於 2024年2月28日回覆
Hello Ericka,We are thrilled to hear that you had an excellent stay with us! We hope to welcome you back soon for another fantastic experience.

10/10 有夠讚

RAMON

Foot steps
It is a great hotel solid 8 If you could not hear the foot steps of people it could’ve been a 9 for me
於 2024 年 2 月住了 2 晚
Manager 於 2024年2月20日回覆
Hello RAMON,We appreciate your feedback regarding your recent stay. Your comments will be shared with our team for improvement. If you have any other concerns, please do not hesitate to reach out to us directly.

6/10 一般般

victor

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
As good as it gets in Ruidoso
Good place to stay in Ruidoso.
於 2024 年 2 月住了 1 晚
Manager 於 2024年2月16日回覆
Hello victor,Thank you for choosing our hotel during your stay in Ruidoso! We're delighted to hear that you found our property to be a good place to stay. We appreciate your positive feedback and hope to welcome you back in the future for another enjoyable stay.

6/10 一般般

Agapito

不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Didn’t feel safe and place was dirty. Breakfast was not good.
於 2024 年 2 月住了 1 晚
Manager 於 2024年2月16日回覆
Hello Agapito,We apologize for any concerns you may have had during your stay. The safety and cleanliness of our guests is our top priority, and we take your feedback seriously. We regret to hear that our breakfast did not meet your expectations. We value your input and will address these matters with our team to improve the overall experience for our future guests.

10/10 有夠讚

Cesar

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Muy buen lugar, limpio y seguro
於 2024 年 2 月住了 4 晚
Manager 於 2024年2月15日回覆
Hello Cesar,Gracias por compartir su opinión positiva sobre nuestro hotel. Nos complace saber que disfrutó de su estancia y que encontró nuestras instalaciones limpias y seguras. Esperamos poder darle la bienvenida nuevamente en el futuro.

10/10 有夠讚

Liberia,Seymour

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 2 月住了 2 晚
Manager 於 2024年2月15日回覆
Hello Liberia,We appreciate you taking the time to share your positive experience with us. We are delighted to hear that you had a great stay at our hotel. We hope to have the pleasure of welcoming you back in the future.

8/10 不錯哦

Alejandro Tapia

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Todo bien recomendable
於 2024 年 1 月住了 1 晚
Manager 於 2024年2月9日回覆
Hello Alejandro Tapia,Nos complace saber que tu experiencia en nuestro hotel fue satisfactoria y nos recomendarías a otros. Agradecemos tus amables palabras y esperamos poder servirte nuevamente en el futuro. ¡Gracias por hospedarte con nosotros!

10/10 有夠讚

Juan

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 2 晚
Manager 於 2024年2月9日回覆
Hello Juan,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. We appreciate your kind words and hope to welcome you back again soon!

10/10 有夠讚

MARTIN ERNESTO

於 2024 年 2 月住了 2 晚
Manager 於 2024年2月9日回覆
Hello MARTIN ERNESTO,We appreciate you choosing us. We're thrilled to hear that your experience with us was exceptional. We hope to have the pleasure of welcoming you back in the future. Safe travels!

10/10 有夠讚

Amanda

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚
Manager 於 2024年2月8日回覆
Hello Amanda,We're thrilled to hear that you enjoyed your stay with us! We strive to provide exceptional service and amenities to all of our guests. If you have any additional feedback or suggestions, please don't hesitate to reach out to us. We look forward to welcoming you back in the future for another fantastic stay.

8/10 不錯哦

Jeffrey

喜歡:整潔度、住宿環境和硬體和客房舒適度
Stay and breakfast were good. Lighting in the room was insufficient. Needs more light.
於 2024 年 1 月住了 1 晚
Manager 於 2024年2月2日回覆
Hello Jeffrey,Thank you for choosing our hotel for your stay and for the kind feedback about our breakfast. We appreciate your suggestion regarding the lighting in the room and will certainly share it with our management for further review. We value your input in helping us improve our guests' experience.

8/10 不錯哦

Ivan Alejandro

於 2024 年 1 月住了 3 晚
Manager 於 2024年2月2日回覆
Hello Ivan Alejandro,We appreciate you choosing our hotel for your stay. We hope you had a pleasant experience and enjoyed our amenities. Should you have any further comments or suggestions, we encourage you to reach out to us directly so that we may address any concerns. We look forward to welcoming you back in the future.

10/10 有夠讚

sulema

喜歡:整潔度、員工素質和住宿環境和硬體
Everything went well
於 2024 年 1 月住了 1 晚
Manager 於 2024年2月1日回覆
Hello sulema,Thank you for taking the time to share your positive experience with us! We are delighted to hear that everything went well during your stay. We highly appreciate your feedback and hope to have the pleasure of welcoming you back in the future.

8/10 不錯哦

Saul

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The stay was plecent the only issue I have the room 320 needs some mainteinance in the furniture like doors whee is the fridge the floor was squiken every step, and the shampoo was empty. The temperature of the pool little bit cold. The rest was very good
於 2024 年 1 月住了 1 晚
Manager 於 2024年1月31日回覆
Hello Saul, Thank you for choosing our hotel for your recent stay. We appreciate your feedback and are glad to hear that you had a generally positive experience. We apologize for the inconvenience with the maintenance issues in your room and have taken note of your concerns. We will address these with our team to ensure all rooms are in optimal condition. Regarding the pool temperature, we will review our heating settings to ensure our guests' comfort. We hope to welcome you back for an even better stay in the future.

10/10 有夠讚

ANDRES ALBERTO TRON

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Manager 於 2024年1月31日回覆
Hello ANDRES ALBERTO TRON,Thank you for choosing our hotel for your stay. We are thrilled to hear that you had an excellent experience with us. We strive to provide exceptional service and we are glad that we were able to meet your expectations. If you have any further comments or suggestions, we encourage you to reach out to us directly. We hope to welcome you back again in the future.

2/10 很糟糕

jose antonio

於 2024 年 1 月住了 3 晚
Mistie G 於 2024年1月23日回覆
We always strive to provide a great stay for our guests, and it does not seem like you enjoyed your stay with us. We would like to sincerely apologize for any issues you encountered during your stay. Please feel free to reach out to us with additional feedback so we can ensure to get the issue resolved.

10/10 有夠讚

Yadira

於 2024 年 1 月住了 1 晚
Manager 於 2024年1月25日回覆
Hello Yadira,We're thrilled to hear that you had a fantastic experience at our hotel! We're delighted that you enjoyed your stay and our team provided excellent service. It was a pleasure having you as our guest, and we hope to welcome you back again soon for another exceptional stay.

8/10 不錯哦

Juan manuel

喜歡:整潔度、員工素質和住宿環境和硬體
Bueni
於 2024 年 1 月住了 1 晚
Manager 於 2024年1月18日回覆
Hello Juan manuel,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was good, and we hope to have the pleasure of hosting you again soon.

10/10 有夠讚

Ricardo

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 1 月住了 1 晚
Manager 於 2024年1月17日回覆
Hello Ricardo,Thank you for choosing to stay with us and for your perfect rating! We are delighted to hear that you enjoyed your time at our hotel. If you have any further feedback or if there is anything else we can do to make your future stays even more enjoyable, please don't hesitate to reach out to us. We look forward to welcoming you back soon.

10/10 有夠讚

Tyler

家庭旅遊, 親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 1 月住了 1 晚
Manager 於 2024年1月17日回覆
Hello Tyler,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. If you have any further feedback or suggestions, please do not hesitate to reach out to us directly. We hope to welcome you back in the near future for another excellent stay.

10/10 有夠讚

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 3 晚
Manager 於 2024年1月12日回覆
Dear Guest,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had such a wonderful experience. We appreciate your support and hope to have the opportunity to welcome you back in the future. Safe travels!

10/10 有夠讚

cecilia

於 2024 年 1 月住了 1 晚
Manager 於 2024年1月10日回覆
Hello cecilia,Thank you for choosing our hotel for your recent stay! We are delighted to hear that you had such a wonderful experience with us. We hope to welcome you back in the near future for another excellent stay.

8/10 不錯哦

Juan Reynaldo

家庭旅遊
喜歡:員工素質
於 2024 年 1 月住了 1 晚
Manager 於 2024年1月9日回覆
Hello Juan Reynaldo,Thank you for choosing to stay with us! We appreciate your positive rating and are glad to hear that you enjoyed your stay. If you have any additional feedback or suggestions, please feel free to reach out to us directly. We hope to welcome you back in the future for an even better experience.

4/10 不太好

Denise

家庭旅遊
不喜歡:整潔度和住宿環境和硬體
Run Down Hampton
Bathroom is ver run down. Light around mirror doesn't work so it is very dark. Water damage is visible. Dirty, moldy caulking around tub. Ceiling pealing.
於 2024 年 1 月住了 1 晚
Manager 於 2024年1月9日回覆
Hello Denise,We appreciate you taking the time to provide feedback on your recent stay. We apologize for any inconvenience you experienced with the bathroom facilities. Your comments have been noted and will be shared with our team for further improvement. Please feel free to contact our management directly to discuss your concerns in more detail.

10/10 有夠讚

Juan

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent clean rooms
Clean and comfortable rooms
於 2024 年 1 月住了 1 晚
Manager 於 2024年1月9日回覆
Hello Juan,Thank you for sharing your feedback on our hotel. We are delighted to hear that you found our rooms to be clean and comfortable. We strive to provide a pleasant stay for all our guests and your kind words are truly appreciated. Should you have any future travel plans, we would be honored to welcome you back for another enjoyable stay.

6/10 一般般

damian

於 2024 年 1 月住了 1 晚
Manager 於 2024年1月9日回覆
Hello damian,Thank you for choosing to stay at our hotel. We are sorry to hear that your experience did not meet your expectations. We value your feedback and would appreciate it if you could reach out to us directly with any specific concerns you may have, so that we can address them appropriately. We hope to have the opportunity to welcome you back in the future for an improved experience.

2/10 很糟糕

Lee

Broken toilet seat a broken shower shelf.
於 2023 年 12 月住了 3 晚
Manager 於 2024年1月8日回覆
Hello Lee, We apologize for any inconvenience caused during your stay. We appreciate your feedback and apologize for the maintenance issues you encountered. We encourage guests to report any issues to our front desk so that we can address them promptly. Please feel free to reach out to our management team with further details to assist us in improving our facilities.

8/10 不錯哦

Linda

喜歡:整潔度、員工素質和住宿環境和硬體
Housekerping was not friendly
於 2023 年 12 月住了 3 晚
Manager 於 2024年1月8日回覆
Hello Linda,Thank you for bringing this to our attention. We strive to provide excellent service to all our guests and apologize for any shortcomings encountered during your stay. We will address this matter with our housekeeping team to ensure a more friendly and welcoming experience for future guests. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.

10/10 有夠讚

Erika

家庭旅遊, 親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Really nice staff,
於 2023 年 12 月住了 2 晚
Manager 於 2024年1月8日回覆
Hello Erika,Thank you for taking the time to share your feedback about our staff! We pride ourselves on providing excellent customer service and it's great to hear that our team made a positive impression. Your kind words will be shared with them. We hope to welcome you back for another enjoyable experience in the future.

10/10 有夠讚

Janie

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 2 晚
Manager 於 2024年1月8日回覆
Hello Janie,Thank you for choosing our hotel for your stay. We are thrilled to hear that you had a fantastic experience with us. We hope to have the pleasure of welcoming you back in the near future.

4/10 不太好

Edward

家庭旅遊
喜歡:住宿環境和硬體
Not satisfied
If I would’ve known that there was housekeeping every other day I would not stayed The free breakfast was very poor I have stayed in out hotels that included breakfast it was much better
於 2023 年 12 月住了 2 晚
Manager 於 2024年1月3日回覆
Hello Edward, Thank you for sharing your feedback with us. We apologize if the frequency of our housekeeping did not meet your expectations. Our housekeeping schedule is designed to balance guest needs and preserve their privacy. We appreciate your input regarding our breakfast and will take it into consideration for future improvements. Please feel free to reach out to our management team directly with any further concerns.

8/10 不錯哦

Pedro

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 3 晚
Manager 於 2024年1月4日回覆
Hello Pedro,Thank you for staying with us! We appreciate your feedback and are glad to hear that you had a positive experience. If you have any further comments or suggestions, we encourage you to reach out to our hotel directly. We look forward to welcoming you back in the future.

10/10 有夠讚

Laura

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Manager 於 2023年12月28日回覆
Hello Laura,We are thrilled to hear that you had a fantastic experience during your stay with us! Our team strives to provide exceptional service and create memorable experiences for our guests. We hope to welcome you back to our hotel in the near future.

10/10 有夠讚

Armando

寵物同遊, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 2 晚
Manager 於 2023年12月19日回覆
Hello Armando,Thank you for choosing our hotel for your stay. We are delighted to hear that you had a wonderful experience with us. We hope to have the pleasure of welcoming you back in the near future.

2/10 很糟糕

Jaime

不喜歡:員工素質
Hidden fee
Was charged an extra 25 dls
於 2023 年 12 月住了 1 晚
Manager 於 2023年12月19日回覆
Hello Jaime, Thank you for bringing this to our attention. We apologize for any inconvenience caused. We kindly request that you contact our management team directly to further discuss this matter. We appreciate your understanding and look forward to addressing your concerns.

10/10 有夠讚

Richard

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
We’ve stayed here before.
We have stayed here a couple of times before. It is always easy to get to and comfortable. Clean room and close to most things.
於 2023 年 12 月住了 1 晚
Manager 於 2023年12月17日回覆
Hello Richard,Thank you for choosing our hotel for your recent stay! We're delighted to hear that you found our location convenient and our rooms clean and comfortable. We appreciate your continued loyalty and hope to welcome you back again in the future.

10/10 有夠讚

Pedro

於 2023 年 12 月住了 1 晚
Manager 於 2023年12月9日回覆
Hello Pedro,Thank you for choosing our hotel for your recent stay! We are thrilled to hear that you had a fantastic experience with us. It was our pleasure to provide you with excellent service and accommodations. We hope to have the opportunity to welcome you back in the future for another exceptional stay.

10/10 有夠讚

Lacey

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
Manager 於 2023年12月7日回覆
Hello Lacey,Thank you for choosing our hotel for your recent stay! We appreciate your perfect rating and are thrilled to hear that you had a fantastic experience with us. It was a pleasure hosting you, and we hope to welcome you back again soon for another amazing stay.