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"Very disappointed, Not happy as was advertised on hotels.com web site as dog friendly, but the shepherds hut was not we found out on arrival. Wendy the owner wasn’t happy as we had a small dog and she had to collect payment from us it should of been paid prior to arrival. And the fact it was cheaper through you. We had also booked another night through Bartop web site, and definitely wished we hadn’t. But now already paid for had no option to move on. Seemed as if all eyes on us being...

"Lovely welcome, big comfortable warm room in a fine old building. No fridge, which seemed odd. There was a kitchen area with microwave after all. But that was the only (small) issue. We enjoyed our two nights there very much. The cooked breakfast was really good and we liked the bar on the ground floor. It was the weekend and the bar and restaurant were busy and noisy but soundproofing was good and our room above was quiet. We slept very well. Every member of staff with whom we interacted was...

"The managers were swift to respond to any and all problems!!!! Very well mannered and professional!!! This was a great weekend getaway within walking distance of the cathedral, a museum and many places to shop!!!"

"The fan didn't work, the 2 skylight windows were full of cobwebs and didn't look like they had been cleaned, the tap in the kitchen was coming away from its base, the extractor fans were a little bit noisy.Would have liked to have been on a lower floor. Other than that, we would definitely stay again, loved the ruins and the squirrels. "