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Rotorua Thermal Holiday Park

3.0 star property
Families create lasting memories at this peaceful holiday park, where beautiful gardens surround a playground, pool, and plenty of outdoor relaxation spaces

Choose dates to view prices

Rotorua Thermal Holiday Park offers a refreshing retreat with garden views. Travelers enjoy the outdoor pool, playground, arcade room, in-room WiFi, and barbecue grills. Previous guests praise the helpful staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Laundry
The current price is NT$1,366
NT$1,571 total
includes taxes & fees
May 24 - May 25
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About this property

Rotorua Thermal Holiday Park

  • Holiday park located in Springfield
  • You can look forward to a garden, a playground, and an arcade/game room at Rotorua Thermal Holiday Park. Stay connected with in-room WiFi (surcharge), and guests can find other amenities such as laundry facilities.
  • Additional perks include:
    • An outdoor pool
    • Free self parking
    • An outdoor tennis court, tour/ticket assistance, and a bicycle cleaning area
    • Barbecue grills, luggage storage, and a water dispenser
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All guestrooms are individually decorated, and offer amenities such as WiFi.
  • More conveniences in all rooms include:
  • Patios, recycling, and heating

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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2.5 percent for credit card payments
The front desk is open daily from 8:30 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booking the Powered Camper Site should note that they are required to bring their own caravan or camper van to hook up. Guests booking the Un-Powered Tent Site are required to bring their own tent.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: NZD 5 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: NZD 5 per 24-hour period (rates may vary)
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, onsite parking, and high chair
This property accepts credit cards and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 7:30 AM to 10:00 PM

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Does Rotorua Thermal Holiday Park have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:30 AM–10:00 PM.

How much does it cost to stay at Rotorua Thermal Holiday Park?

As of 2026/5/20, prices found for a 1-night stay for 2 adults at Rotorua Thermal Holiday Park on 2026/5/24 start from NT$1,366, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Rotorua Thermal Holiday Park pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Rotorua Thermal Holiday Park?

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM. Late check-in is available during limited hours.

What time is check-out at Rotorua Thermal Holiday Park?

Check-out is at 10 AM.

Where is Rotorua Thermal Holiday Park located?

Located in Springfield, this holiday park is within a 15-minute walk of Te Puia New Zealand Maori Arts and Crafts Institute, Rotorua Golf Club, and Whakarewarewa Thermal Reserve. Whakarewarewa: The Living Maori Village and Springfield Golf Club are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

8.6

Cleanliness

8.2

Location

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 261 out of 536 reviews
Rating 8 - Good. 181 out of 536 reviews
Rating 6 - Okay. 63 out of 536 reviews
Rating 4 - Poor. 19 out of 536 reviews
Rating 2 - Terrible. 12 out of 536 reviews

Reviews

Verified

10/10 Excellent

Alida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was a lovely, clean and a central location. only stayed one night but would have loved to use the thermal pools also. the bbq can use some help but the kitchens and bathrooms were in a immaculate state. really loved our stay
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay very much, the cabin was clean and fresh and the whole stay was easy.
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Stacy

Liked: Cleanliness, staff & service, amenities
Clean room with kitchen. If you like a camping vibe, this place is for you!
Stayed 1 night in Feb 2026
Verified

8/10 Good

Robyn

Liked: Cleanliness, amenities
Great big clean room, good facilities
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Giuseppe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was fine. Got what you paid for. Good location. Spacious log cabin. Ask for one with own en-suite. Very quiet.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Denise

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and helpful staff along with the cabin being clean and tidy, will be staying again.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Anil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and curteous staff with beautiful nature setting
Stayed 1 night in Oct 2025
Verified

8/10 Good

DAVID

Liked: Cleanliness, amenities, property conditions & facilities
A small cabin, a bit worn, clean and quiet, secure, nice convenient location. The holiday park has different types of lodging ranging from very basic to more upscale. Reception, staff, friendly, this is a place where a good time will be had by all.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
Our room was perfect. We stayed in a unit with a kitchen and bathroom. Location is close to town about 10 min and even closer to Te-Paui not even 2 min away. Another pluss is there are hot pools with 3 different temperatures, just wish I had more time to soak in them.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Rose

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean and tidy cabin...lots of outdoor space. Helpful map. Great location.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly, huge park space, love the non powered area not being marked out!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Mitchell

Liked: Cleanliness, amenities, property conditions & facilities
always easy and close to mtb park
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Denzil

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, nice rooms Can be a bit cleaner. But great value for money
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

mariann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really comfy cabin, with nice views great location, in quiet area, easy to access with car plenty of green areas
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Duncan

Liked: Cleanliness, staff & service, amenities
Very pleasant stay - on the outskirts of Rotorua. The cabin was a little tired but provided everything we needed. Good shower, fridge and an outside seating area. Check in was good. Value for money excellent. The electric hob functioned but it was difficult to turn it down - something wrong I think. Anyway good stay and we were very happy there
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our log cabin, it was very spacious, the only thing that let it down was the bedspread smelled horrible so I suspect it hadn’t been washed in a long time. I ended up taking the duvet off the spare bunk bed because I thought I was going to gag. The kitchen facilities and bathrooms are great. The hot pools are awesome and the main reason I stay here. I note that the tv wasn’t working in the tv room and there was a note telling people to use the tv in the games room instead, but when my daughter went there at 8.05pm it was locked, so that was disappointing.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Mitchell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location to the bike park
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Hemal

Liked: Staff & service
Kitchen was equipped with basics. Electric stove top was bit tricky to operate. Overall good place to stay.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and the kitchenette room had everything we needed. The heater kept us cozy, even a towel warmer and heat lamp in the little bathroom!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was comfy clean friendly big room.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Kym

Liked: Cleanliness, amenities, property conditions & facilities
Started in a cabin with kitchenette and bathroom (E7). It was very clean and we very much enjoyed the stay! We're already planning another.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Adrien

Liked: Cleanliness, staff & service, amenities
So happy to stay there. They have hot pools which is great to relax in the evening. The dorm is well equipped with a small kitchen. It's perfect
Stayed 1 night in Nov 2025
Verified

8/10 Good

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet, room clean and bed comfortable. Great hot pools.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super close to bike park
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Romina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Secure place w great hot pools
Stayed 1 night in Jun 2025