Theme Suite with Whirlpool | Desk, blackout drapes, iron/ironing board, free WiFi

Reviews of Stoney Creek Hotel Wausau - Rothschild

2.5 out of 5
Stoney Creek Hotel Wausau - Rothschild
1100 Imperial Ave, Rothschild, WI

Reviews

8.8

Excellent

Rating 10 - Excellent. 584 out of 1001 reviews" "
Rating 8 - Good. 270 out of 1001 reviews" "
Rating 6 - Okay. 93 out of 1001 reviews" "
Rating 4 - Poor. 35 out of 1001 reviews" "
Rating 2 - Terrible. 19 out of 1001 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here twice. The first time was great in room 314. The second time was in an upgraded corner room (Named antlers attic or something like that). It was on the opposite side of the building from the first room. Traffic noise was loud, air conditioner was loud and plumbing noises were loud. We did appreciate the spaciousness of the second room and the beuriful stone floor in the shower. The room has a wet bar and a high top table, a leather sofa (creaky sounding when someone moves on it) and a chair with ottoman In addition to the usual furniture. We would definitely stay here again but not in that room.
Stayed 2 nights in May 2024

10/10 Excellent

Meredith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Gerald R.

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay.
Stayed 2 nights in May 2024
Response from FDM on 2024/5/14
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM

10/10 Excellent

Paul

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great atmosphere and decor!
Stayed 1 night in May 2024
Response from FDM on 2024/5/13
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM

6/10 Okay

Brian

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024
Response from FDM on 2024/5/14
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from FDM on 2024/5/12
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from FDM on 2024/5/11
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM

8/10 Good

Kevin

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
Friendly staff, quaint decor, large pool area.
Stayed 2 nights in May 2024
Response from FDM on 2024/5/11
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 2 nights in May 2024
Response from FDM on 2024/5/11
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM

10/10 Excellent

Nellene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from FDM on 2024/5/11
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM

6/10 Okay

leticia

Liked: Property conditions & facilities
Little bit more gentle from your receptions
Stayed 1 night in May 2024
Response from FDM on 2024/5/11
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from FDM on 2024/5/11
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM

8/10 Good

michael

Liked: Property conditions & facilities
Great location, very clean and friendly staff
Stayed 3 nights in Apr 2024
Response from FDM on 2024/5/3
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM

8/10 Good

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from FDM on 2024/5/2
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM

10/10 Excellent

Tammy, Klamath Falls

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love rustic decor. Clen, well maintained and comfortable!
Stayed 1 night in Apr 2024
Response from FDM on 2024/4/29
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM

10/10 Excellent

Lacey

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. Rooms were clean as well as the pool area. Breakfast food was not good. But typical of a hotel. Instead of sititng and booking a room in their lobby to save a couple dollars, the staff could ahbw just matched the price and saved time. It goes a long way to show appreciation for the business.
Stayed 1 night in Apr 2024
Response from FDM on 2024/4/29
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from FDM on 2024/4/29
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM

8/10 Good

Jayme

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from FDM on 2024/4/29
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM

8/10 Good

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet
Stayed 1 night in Apr 2024
Response from FDM on 2024/4/29
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM

6/10 Okay

Laura

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Loved the decor of the property but it seemed just a tad past its prime. Carpeting in the room was worn as was the furniture. The pull out queen bed in our suite was the absolute worst mattress I’ve ever slept on in my life. Actual springs in my back!!! The pool area was nice as was the hot tub! But again just a little worn looking. Service from front desk was great and anything we asked for was brought up promptly.
Stayed 2 nights in Apr 2024
Response from FDM on 2024/4/29
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, FDM

10/10 Excellent

Shana

Stayed 1 night in Apr 2024
Response from FDM on 2024/4/29
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here several times and always enjoy it. Nice breakfast and pool area. Also bar and lobby sitting area. Friendly staff. Nothing to complain about here.
Stayed 1 night in Apr 2024
Response from FDM on 2024/4/29
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM

10/10 Excellent

Lorie

Liked: Amenities, property conditions & facilities
Reasonable and clean. Staff super nice!
Stayed 1 night in Apr 2024
Response from FDM on 2024/4/29
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM

6/10 Okay

Brad

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Found a beer cap in my Keurig k-cup holder. Floor had old food on it.
Stayed 1 night in Apr 2024
Response from FDM on 2024/4/29
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, FDM

8/10 Good

Denise

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a really good stay overall. There were a lot of kids there for a sporting event but they didn't seem too noisy for the most part. Good selection for breakfast. Liked that the pool/hot tub was for adults only after 10. Sheets were a bit pilly which was my only complaint.
Stayed 1 night in Apr 2024
Response from FDM on 2024/4/29
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM

10/10 Excellent

JASON

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was awesome
Stayed 1 night in Apr 2024
Response from FDM on 2024/4/29
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and good value.
Stayed 2 nights in Apr 2024
Response from FDM on 2024/4/6
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM

10/10 Excellent

Margret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was perfect for what i needed. The fireplace is a nice touch!
Stayed 1 night in Mar 2024
Response from FDM on 2024/4/6
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM

10/10 Excellent

Douglas Harold

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice place to stay and is within walking distance to the convention center.
Stayed 2 nights in Mar 2024
Response from FDM on 2024/4/6
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean and well decorated.
Stayed 1 night in Mar 2024
Response from FDM on 2024/3/28
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, FDM

6/10 Okay

Danielle

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from FDM on 2024/3/28
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, FDM

10/10 Excellent

Keith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great room. Was a bit loud due to many families with kids stay at the hotel but that’s not the hotels fault.
Stayed 1 night in Mar 2024
Response from FDM on 2024/3/28
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, FDM

10/10 Excellent

Shana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from FDM on 2024/3/28
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, FDM

10/10 Excellent

Barbara

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, budget-friendly stay.
Stayed 1 night in Mar 2024
Response from FDM on 2024/3/28
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, FDM

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from FDM on 2024/4/29
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM

10/10 Excellent

Sherry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, nice rooms.
Stayed 1 night in Mar 2024
Response from FDM on 2024/3/23
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM

10/10 Excellent

Jennifer

Traveled with family
Liked: Amenities
Kind staff. Great hot tub.
Stayed 1 night in Mar 2024
Response from FDM on 2024/3/23
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM

10/10 Excellent

Wayne

Stayed 1 night in Mar 2024
Response from FDM on 2024/4/6
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM

8/10 Good

Tom

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice with a unique design. All of the staff were friendly and helpful. The breakfast decent and coffee was good. We had a few complaints. The bed was very hard. The sheets were scratching. Also, there was a lot of street noise and trains would use their horns late into the night.
Stayed 1 night in Mar 2024
Response from FDM on 2024/3/23
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM

10/10 Excellent

George

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very comfortable stay at this hotel, bed was very nice and breakfast was good.
Stayed 1 night in Mar 2024
Response from FDM on 2024/3/23
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM

10/10 Excellent

Wendy, Tomah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was very clean and comfortable, and affordable.
Stayed 1 night in Mar 2024
Response from FDM on 2024/3/23
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM

8/10 Good

Nina, Port Edwards

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here for the same event over the course of five years. We noticed a gradual decline in the facility, UNTIL this year - new carpet, cleaner, and other improvements. Highly recommend it, now. The only disappointment is their breakfast - it's always the same and about a 2.5 out of 5: overdone "eggs," biscuits and gravy, cereals, yogurt, fruit, waffles. I suspect that since this is less important than the room quality, it will be addressed once the building facilities are finished. I still recommend it.
Stayed 2 nights in Mar 2024
Response from FDM on 2024/3/23
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, FDM

10/10 Excellent

Stephanie

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We noticed they have done some updates to the hotel and we appreciate it.
Stayed 2 nights in Mar 2024
Response from FDM on 2024/3/23
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM

8/10 Good

Gerald

Stayed 2 nights in Mar 2024
Response from FDM on 2024/4/6
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024
Response from FDM on 2024/4/6
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM

8/10 Good

David

Stayed 1 night in Feb 2024
Response from FDM on 2024/3/28
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, FDM

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were kind, and understanding. The price is nice and reasonable considering a (simple) hot breakfast is included. My kids and i enjoyed ourselves.
Stayed 1 night in Mar 2024
Response from FDM on 2024/3/23
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM

8/10 Good

Chelley, Indianapolis

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, different than the ordinary room. Friendly staff. Room was a bit warm but hot tubs will do that.
Stayed 1 night in Mar 2024
Response from FDM on 2024/3/23
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM

10/10 Excellent

Teri

Stayed 2 nights in Feb 2024
Response from FDM on 2024/3/23
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM