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Elba Costa Ballena Beach & Thalasso Resort

4.0 star property
Beachfront hotel with 2 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Elba Costa Ballena Beach & Thalasso Resort

Outdoor pool, sun loungers
Outdoor dining
Reception
Outdoor dining
On the beach
At Elba Costa Ballena Beach & Thalasso Resort, tee off at the 27-hole golf course or unwind with a poolside cocktail. Guests enjoy the beachfront location, spa treatments like hydrotherapy and massages, two on-site restaurants with golf course views, an outdoor pool and children's pool with sun loungers.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Breakfast included
  • Spa
  • Parking available
The current price is NT$2,919
NT$3,211 total
includes taxes & fees
Nov 4 - Nov 5

Room options

Available filters for rooms
Showing 35 of 35 rooms

View all photos for Superior Room, Multiple Bedrooms, Connecting Rooms (Family Room 2 adults and 2 children)

2 bedrooms, minibar, in-room safe, desk

Superior Room, Multiple Bedrooms, Connecting Rooms (Family Room 2 adults and 2 children)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
LED TV
2 bedrooms
Hair dryer
Private bathroom
Minibar
  • 322 sq ft
  • 2 bedrooms
  • Golf view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Room, Multiple Bedrooms, Connecting Rooms (Family 4 adults)

2 bedrooms, minibar, in-room safe, desk

Superior Room, Multiple Bedrooms, Connecting Rooms (Family 4 adults)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
LED TV
2 bedrooms
Hair dryer
Private bathroom
Minibar
  • 645 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Sherry Suite 3 Adultos

2 bedrooms, minibar, in-room safe, desk

Sherry Suite 3 Adultos

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
LED TV
2 bedrooms
Hair dryer
Private bathroom
Coffee/tea maker
  • 430 sq ft
  • 1 bedroom
  • Golf view
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

View all photos for Double Room, Golf View (3 adults)

2 bedrooms, minibar, in-room safe, desk

Double Room, Golf View (3 adults)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
LED TV
2 bedrooms
Hair dryer
Private bathroom
Minibar
  • 322 sq ft
  • Golf view
  • Sleeps 3
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Double Room Single Use, Golf View

2 bedrooms, minibar, in-room safe, desk

Double Room Single Use, Golf View

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
2 bedrooms
Hair dryer
Private bathroom
  • 323 sq ft
  • Golf view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Golf View

2 bedrooms, minibar, in-room safe, desk

Double Room, Golf View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
LED TV
2 bedrooms
Hair dryer
Private bathroom
Minibar
Digital channels
  • Golf view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room, Golf View ( 2 adults + 1 child)

2 bedrooms, minibar, in-room safe, desk

Double Room, Golf View ( 2 adults + 1 child)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
2 bedrooms
Hair dryer
Private bathroom
  • Golf view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room (2 adults and 2 children)

2 bedrooms, minibar, in-room safe, desk

Family Room (2 adults and 2 children)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
LED TV
2 bedrooms
Hair dryer
Private bathroom
Minibar
Digital channels
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double Room Single Use

2 bedrooms, minibar, in-room safe, desk

Standard Double Room Single Use

7.0 out of 10
Good
(2 reviews)

Highlights

Balcony
Air conditioning
LED TV
2 bedrooms
Hair dryer
Private bathroom
Minibar
Digital channels
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

2 bedrooms, minibar, in-room safe, desk

Standard Double Room

8.6 out of 10
Excellent
(4 reviews)

Highlights

Balcony
Air conditioning
LED TV
2 bedrooms
Hair dryer
Private bathroom
Minibar
Digital channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room (2 adults+1 child)

2 bedrooms, minibar, in-room safe, desk

Standard Double Room (2 adults+1 child)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
LED TV
2 bedrooms
Hair dryer
Private bathroom
Minibar
Digital channels
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Room, Multiple Bedrooms, Connecting Rooms (Family 3 adults)

2 bedrooms, minibar, in-room safe, desk

Superior Room, Multiple Bedrooms, Connecting Rooms (Family 3 adults)

Highlights

Balcony
Air conditioning
LED TV
2 bedrooms
Hair dryer
Private bathroom
Minibar
Digital channels
  • 2 bedrooms
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Room, Multiple Bedrooms, Connecting Rooms (Family 4 adults + 1 child)

2 bedrooms, minibar, in-room safe, desk

Superior Room, Multiple Bedrooms, Connecting Rooms (Family 4 adults + 1 child)

Highlights

Balcony
Air conditioning
LED TV
2 bedrooms
Hair dryer
Private bathroom
Minibar
Digital channels
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for Superior Room, Multiple Bedrooms, Connecting Rooms (Family 4 adults + 2 children)

2 bedrooms, minibar, in-room safe, desk

Superior Room, Multiple Bedrooms, Connecting Rooms (Family 4 adults + 2 children)

Highlights

Balcony
Air conditioning
LED TV
2 bedrooms
Hair dryer
Private bathroom
Minibar
Digital channels
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

View all photos for Junior Suite, Terrace, Golf View

2 bedrooms, minibar, in-room safe, desk

Junior Suite, Terrace, Golf View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
LED TV
2 bedrooms
Hair dryer
Private bathroom
Coffee/tea maker
Minibar
  • Golf view
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Room, Multiple Bedrooms, Connecting Rooms (Family 3 adults + 1 child)

2 bedrooms, minibar, in-room safe, desk

Superior Room, Multiple Bedrooms, Connecting Rooms (Family 3 adults + 1 child)

Highlights

Balcony
Air conditioning
LED TV
2 bedrooms
Hair dryer
Private bathroom
Minibar
Digital channels
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Room, Multiple Bedrooms, Connecting Rooms (Family 3 adults + 2 children)

2 bedrooms, minibar, in-room safe, desk

Superior Room, Multiple Bedrooms, Connecting Rooms (Family 3 adults + 2 children)

Highlights

Balcony
Air conditioning
LED TV
2 bedrooms
Hair dryer
Private bathroom
Minibar
Digital channels
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for Superior Room, Multiple Bedrooms, Connecting Rooms (Family 3 adults + 3 children)

2 bedrooms, minibar, in-room safe, desk

Superior Room, Multiple Bedrooms, Connecting Rooms (Family 3 adults + 3 children)

Highlights

Balcony
Air conditioning
LED TV
2 bedrooms
Hair dryer
Private bathroom
Minibar
Digital channels
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

View all photos for Junior Suite, Terrace

2 bedrooms, minibar, in-room safe, desk

Junior Suite, Terrace

Highlights

Balcony
Air conditioning
LED TV
2 bedrooms
Hair dryer
Private bathroom
Coffee/tea maker
Minibar
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, Terrace (2 adults +1 child)

2 bedrooms, minibar, in-room safe, desk

Junior Suite, Terrace (2 adults +1 child)

Highlights

Balcony
Air conditioning
LED TV
2 bedrooms
Hair dryer
Private bathroom
Coffee/tea maker
Minibar
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Junior Suite, Terrace (2 adults + 1 child)

2 bedrooms, minibar, in-room safe, desk

Junior Suite, Terrace (2 adults + 1 child)

Highlights

Balcony
Air conditioning
LED TV
2 bedrooms
Hair dryer
Private bathroom
Coffee/tea maker
Minibar
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Sherry Suite

2 bedrooms, minibar, in-room safe, desk

Sherry Suite

Highlights

Balcony
Air conditioning
LED TV
2 bedrooms
Hair dryer
Private bathroom
Coffee/tea maker
Minibar
  • 1 bedroom
  • Golf view
  • Sleeps 2
  • 1 Double Bed

View all photos for Sherry Suite (2 Adult and 1 Child)

2 bedrooms, minibar, in-room safe, desk

Sherry Suite (2 Adult and 1 Child)

Highlights

Balcony
Air conditioning
LED TV
2 bedrooms
Hair dryer
Private bathroom
Minibar
Digital channels
  • Golf view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Sherry Suite (2 Adult and 2 Child)

2 bedrooms, minibar, in-room safe, desk

Sherry Suite (2 Adult and 2 Child)

Highlights

Balcony
Air conditioning
LED TV
2 bedrooms
Hair dryer
Private bathroom
Coffee/tea maker
Minibar
  • 1 bedroom
  • Golf view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Junior Suite, Terrace, Golf View ( 2adultos y 1 niño )

2 bedrooms, minibar, in-room safe, desk

Junior Suite, Terrace, Golf View ( 2adultos y 1 niño )

Highlights

Balcony
Air conditioning
LED TV
2 bedrooms
Hair dryer
Private bathroom
Coffee/tea maker
Minibar
  • Golf view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Junior Suite, Terrace, Golf View ( 2 adultos + 2 niños)

2 bedrooms, minibar, in-room safe, desk

Junior Suite, Terrace, Golf View ( 2 adultos + 2 niños)

Highlights

Balcony
Air conditioning
LED TV
2 bedrooms
Hair dryer
Private bathroom
Coffee/tea maker
Minibar
  • Golf view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Junior Suite, Terrace, Golf View (3 adults)

2 bedrooms, minibar, in-room safe, desk

Junior Suite, Terrace, Golf View (3 adults)

Highlights

Balcony
Air conditioning
LED TV
2 bedrooms
Hair dryer
Private bathroom
Coffee/tea maker
Minibar
  • Golf view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Junior Suite, Terrace (Single use)

2 bedrooms, minibar, in-room safe, desk

Junior Suite, Terrace (Single use)

Highlights

Balcony
Air conditioning
LED TV
2 bedrooms
Hair dryer
Private bathroom
Coffee/tea maker
Minibar
  • Sleeps 1
  • 1 Twin Bed

View all photos for Doble Swim Up - Only Adults

Doble Swim Up - Only Adults | Terrace/patio

Doble Swim Up - Only Adults

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
LED TV
2 bedrooms
Hair dryer
Private bathroom
Minibar
Digital channels
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room (3 adults)

2 bedrooms, minibar, in-room safe, desk

Standard Double Room (3 adults)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
LED TV
2 bedrooms
Hair dryer
Private bathroom
Minibar
  • 322 sq ft
  • Golf view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite, Terrace (3 adultos)

2 bedrooms, minibar, in-room safe, desk

Junior Suite, Terrace (3 adultos)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
LED TV
2 bedrooms
Hair dryer
Private bathroom
Coffee/tea maker
  • 419 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite For Single Use

2 bedrooms, minibar, in-room safe, desk

Junior Suite For Single Use

Highlights

Balcony
Air conditioning
LED TV
2 bedrooms
Hair dryer
Private bathroom
Coffee/tea maker
Minibar
  • 420 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double Room

Balcony

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
LED TV
2 bedrooms
Hair dryer
Private bathroom
Minibar
Digital channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room (2 adults + 1 child)

2 bedrooms, minibar, in-room safe, desk

Deluxe Double Room (2 adults + 1 child)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
LED TV
2 bedrooms
Hair dryer
Private bathroom
Minibar
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double Room (3 adults)

2 bedrooms, minibar, in-room safe, desk

Deluxe Double Room (3 adults)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
LED TV
2 bedrooms
Hair dryer
Private bathroom
Minibar
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
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About the neighborhood

Map
Avenida Carla De Orleans, s/n Rota, Rota, Cadiz, 11520

What's nearby

  • Playa Agua Dulce - 12 min walk - 1.0 km
  • Costa Ballena Ocean Golf Club - 15 min walk - 1.3 km
  • Ballena Beach - 5 min drive - 2.2 km
  • Playa de las Tres Piedras - 6 min drive - 4.0 km
  • Naval Station Rota - 8 min drive - 6.9 km

Getting around

  • Puerto de Santa María Station - 21 min drive
  • Jerez de La Frontera (XRY) - 34 min drive

Restaurants

  • ‪Venta Las Tinajas - ‬6 min drive
  • ‪Sedona - ‬8 min drive
  • ‪Liberto's Kaffé - ‬8 min drive
  • ‪Chiringuito SolyLuna - ‬17 min walk
  • ‪Chiringuito Lucía - ‬7 min drive

About this property

Elba Costa Ballena Beach & Thalasso Resort

Upscale family-friendly hotel
You can look forward to a free breakfast buffet, a golf course, and a poolside bar at Elba Costa Ballena Beach & Thalasso Resort. Tee up with amenities like a driving range and a restaurant with golf course views at this hotel. Indulge in a facial, a body wrap, and a manicure/pedicure at Elba Costa Ballena Thalasso Spa, the onsite spa. Be sure to enjoy a beachfront location and more at the two on-site restaurants. In addition to a terrace and shopping on site, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool and a children's pool, along with sun loungers
  • Self parking (surcharge), multilingual staff, and concierge services
  • Luggage storage, a banquet hall, and a front-desk safe
  • Smoke-free premises, meeting rooms, and an elevator
Room features
All 234 rooms include comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • 24-inch LED TVs with digital channels
  • Balconies, daily housekeeping, and desks

Similar properties

Exterior

Barceló Costa Ballena Golf & Spa

  • Pool
  • All inclusive
  • Spa
  • Kids pool
8.6 out of 10, Excellent, 317 reviews
The price is NT$2,123
NT$2,335 total
includes taxes & fees
Nov 20 - Nov 21
Barceló Costa Ballena Golf & Spa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (EUR 12 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • 2 coffee shops/cafes
  • 2 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • Beach Club
  • Gades

Things to do

  • 27-hole golf course
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Golf
  • Golf driving range
  • Health club
  • Hot tub
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 24-inch LED TV with digital channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities or services will be unavailable from December 9 2025 to December 20 2025 (dates subject to change):
  • Spa

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: EUR 12 per day
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 13 years old are not allowed in the swimming pool or health club without adult supervision

Property is also known as

Elba Costa Ballena Beach & Thalasso Resort
Elba Costa Ballena Beach & Thalasso Resort Rota
Elba Costa Ballena Beach Thalasso
Elba Costa Ballena Beach Thalasso Rota
Elba Costa Ballena Beach Thalasso Resort Rota
Elba Costa Ballena Beach Thalasso Resort
ba Costa Ballena Thalasso Rot
Elba Costa Ballena & Thalasso
Elba Costa Ballena Beach & Thalasso Resort Rota
Elba Costa Ballena Beach & Thalasso Resort Hotel
Elba Costa Ballena Beach & Thalasso Resort Hotel Rota

Frequently asked questions

Does Elba Costa Ballena Beach & Thalasso Resort have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Elba Costa Ballena Beach & Thalasso Resort?

As of 2025/10/29, prices found for a 1-night stay for 2 adults at Elba Costa Ballena Beach & Thalasso Resort on 2025/11/4 start from NT$2,919, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Elba Costa Ballena Beach & Thalasso Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Elba Costa Ballena Beach & Thalasso Resort?

Self parking is available for EUR 12 per day.

What time is check-in at Elba Costa Ballena Beach & Thalasso Resort?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Elba Costa Ballena Beach & Thalasso Resort?

Check-out is at noon.

Where is Elba Costa Ballena Beach & Thalasso Resort located?

This family-friendly Rota hotel is located on the beach, within 1 mi (2 km) of Playa Agua Dulce, Ballena Beach, and Costa Ballena Ocean Golf Club. Playa de las Tres Piedras is 1.4 mi (2.3 km) away.

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Elba Costa Ballena Beach & Thalasso Resort Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 131 out of 322 reviews
Rating 8 - Good. 134 out of 322 reviews
Rating 6 - Okay. 41 out of 322 reviews
Rating 4 - Poor. 11 out of 322 reviews
Rating 2 - Terrible. 5 out of 322 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Liked: Property conditions & facilities, room comfort
Great stay and incredible service.
Stayed 2 nights in Apr 2023

10/10 Excellent

Ivo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect hotel to relax. close to the beach and the hotel has a lovely swimming pool.
Stayed 1 night in Oct 2023

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
The beach is amazing. The hotel’s food options are very limited. Only a buffet for dinner. Breakfast was nothing special.
Stayed 1 night in Feb 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Love this place. If you want to explore outside the resort you need a car rental.
Stayed 3 nights in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Staff was courteous. Hotel was quite spacious and had a soothing layout. The only issue I had was the heater didnt work too well and even though it ran all night, my room remained a little cool.
Stayed 1 night in Jan 2025

10/10 Excellent

MARIA DEL ROSARIO

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel familiar
Stayed 7 nights in Jun 2023

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very professional and courteous.
Stayed 7 nights in Oct 2023

8/10 Good

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really nice resort

We stayed at the resort because we have friends who live nearby. The location to the beach was fabulous. Pools were nice. Room was very spacious. We will return.
Stayed 3 nights in Jun 2024

10/10 Excellent

Neptune

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The accomadations was great, I had a perfect and comfy bed. All I need is the itemized receipt so I can request for travel claim.
Stayed 4 nights in Jun 2023

10/10 Excellent

emerson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing!
Stayed 23 nights in Mar 2023

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice resort facility, staff, food, only downside is weak water wifi in the room.
Stayed 7 nights in Jul 2022

6/10 Okay

Renee

Liked: Cleanliness
This is supposed to be a resort, but no one could help me get my luggage to my room however they did hold it for me at the counter. When I pulled back the curtains in my bedroom, there was an ant swarm up at the entire wall. As I was taking a shower, I was facing the showerhead and did not realize that the water was not draining down the drain, but it was draining over the little lip onto the bathroom floor. I had to use all the towels to clean it up. For being a resort, I wasn’t really impressed. I did get a massage and my masseuse was excellent, but I don’t remember her name.
Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stay at this hotel at least twice a year. The food is amazing, and the staff are really helpful and friendly. We've been coming here for the past 10 years, and Tirio is always fantastic. Isabel at the pool bar was particularly helpful. The only thing I can fault is the lunchtime opening hours and the queue to get food. Perhaps you could consider extending the lunchtime to, say, 13:30-15:30 to help prevent the current rush hour.
Stayed 3 nights in May 2024

8/10 Good

Sylvia

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Never offered an upgrade nor the benefits of being Expedia VIP. I was traveling with my sisters that has a condition in her foot and they gave us a far and uncomfortable room.
Stayed 1 night in Oct 2023

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself is fine--polite staff, decent rooms (we were actually upgraded to a better room when we found that ours had two single beds instead of the requested double bed), and a good range of food choices at breakfast/dinner. The location is absolutely lovely, and we thoroughly enjoyed renting bikes and riding along the oceanside bike/walking path. Downsides? It's odd that you have to pay to use the safe in the room. Most disappointing however was the 'couples healthy back massage' that we booked in advance. The young woman who gave the massage was very kind, but she was alone in providing the 'couples' massage, which meant that for half of the time, one partner was left lying face down on the massage table with just some warm gel on their back. Given that the "hour"-long massage began with 10-15 minutes in separate bath/jacuzzis, and the remaining 40 or so minutes was divided between the two of us, the total 15-20 minute actual massage we each received was disappointing to say the least.
Stayed 1 night in Apr 2024

8/10 Good

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La struttura è molto bella anche se grande e quindi quando è piena c’è tanta gente. Bella la piscina e ottimo il buffet
Stayed 8 nights in Oct 2025

10/10 Excellent

Perla

Stayed 1 night in Jul 2025

6/10 Okay

Wiliams

Liked: Staff & service
-Calidad de alimentos en buffet necesita mejorar -Sistema de llaves en puertas anticuado. Todas las tarjetas pierden la programación. -Necesita ampliar parking -Necesita un área para adultos nocturna -Sistema de juegos obsoleto. Necesita usar monedas y cambio. Noticia: ahora se usa pago con tarjeta. Staff de la piscina, bar y arreglo de habitaciones: Un 10. En especial Isabel y Alberto quienes destacan por su amabilidad y atención. Valoración media a todo el hotel. Necesita gerencia y dirección. Para una vacaciones de calidad, definitivamente otro lugar. No creo volver
Stayed 4 nights in Aug 2025

8/10 Good

Jacinto Martín

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen hotel

Buen hotel, habitación muy cómoda y buen colchón, problema el aparcamiento, si no es de pago tienes que ir algo lejos . Considero mejor hotel el Best
Stayed 1 night in Jun 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bueno
Stayed 1 night in Jun 2025

10/10 Excellent

Ana

Liked: Cleanliness, amenities
La comodidad en todos los aspectos
Stayed 2 nights in Jun 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a fantastic four-night stay. The food was amazing, and there were plenty of loungers in the pool area. The entertainment, Tirio, was brilliant as always, and the pool bar staff were incredible – especially Isabel, who was lovely and really attentive.
Stayed 3 nights in May 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Brian

Stayed 1 night in Apr 2025

8/10 Good

Snjezana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Leider Zimmer ganz am Ende des Hotels erhalten, sehr weite Wege…. Also bloß nichts vergessen. Safe nur auf Anfrage, ebenso der Wasserkocher. Buffet sehr gut und große Auswahl
Stayed 3 nights in Mar 2025