Check-in was at a different location than our room, about a 5 minute walk. Received a message that fee needed to be paid in Euro, but told credit card was preferred when I was checking in. Needed two different keys when entering building where room was located and only given one set for our group of 4, making it difficult when we split up. Site says free breakfast is included, but there was no mention of free breakfast when we checked in. Checkout is supposed to be in person to drop off keys at same place as checkin, but no one was around at checkout, so had to leave key with cleaning staff member.