Our stay at Mama's Home Rome was overshadowed by discomfort and poor guest interactions. The location is central, and the rooms are spacious, yet our experience was marred from the start. An urgent need to retrieve a bandage for our son, who hurt his hand at dinner, led to a bizarre confrontation next to our awkwardly placed room near the check-in desk. We were questioned and somewhat scolded by a woman, presumably an owner, for locking the lobby door—despite using the keys provided to us. Her confrontational stance, supported by a man appearing to be her partner, was confusing and unwelcoming. Furthermore, our room, while clean, was plagued by a persistent unpleasant paint odor and excessive noise from the street and other guests, disrupting our rest. Although we were initially greeted warmly, this encounter, coupled with the room's issues, soured our perception. Given these experiences, particularly when our concern was for our son's well-being, we find it hard to recommend Mama's Home Rome or consider returning.