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Reviews of Hotel Gambrinus

4 out of 5
Hotel Gambrinus
Via Piave 35, Rome, RM

Reviews

7.6

Good

Rating 10 - Excellent. 148 out of 572 reviews" "
Rating 8 - Good. 227 out of 572 reviews" "
Rating 6 - Okay. 118 out of 572 reviews" "
Rating 4 - Poor. 58 out of 572 reviews" "
Rating 2 - Terrible. 21 out of 572 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Filipa

Stayed 1 night in Apr 2023

10/10 Excellent

Biljana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfekt
Stayed 2 nights in Apr 2023

8/10 Good

Nela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was adequate and clean, although a bit dark, but that was not my priority, as this was my emergency accommodation. The staff were excellent and have put me at ease after a hell of a day. I felt well looked after. The location was excellent.
Stayed 1 night in Apr 2022

2/10 Terrible

Verified traveler

Stayed 4 nights in Oct 2020

10/10 Excellent

Kara

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2020
Response from joseph on 2020/8/11
thanks very much Kara hopre to see you again

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Nov 2019
Response from joseph on 2019/11/29
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location it was close to the train station and other touristic places in Rome
Stayed 1 night in Oct 2019
Response from Roberta on 2019/10/29
Thank you for your kind review. We look forward to welcoming you again

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities
Out of the way, not close to main sights. A/C didn’t work right and had to have a luke warm shower as water was not hot.
Stayed 2 nights in Oct 2019
Response from jo on 2019/11/9
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Maria, Puerto Rico

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The Manager saw all of our luggage and say that do not fit in the room. Totally different to the pictures they show on line.
Stayed 1 night in Sep 2019
Response from Joseph Clemente, Manager on 2020/1/21
Dear Maria, Thank you for taking the time to share a review. We are sorry to hear that your experience was not fully satisfying. We do try our best to provide accurate and up to date photos of our facilities on all of the major booking sites; and as we do have rooms of different categories, our team is always happy to assist in selecting the room that is just right for you. Nevertheless, we have noted your comments. Your feedback is very important, as it helps us to constantly improve. We hope to welcome you for an improved experience in future. Kind regards Joseph Clemente, Manager

10/10 Excellent

Jared

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BEST HOTEL IN ROME
Best place I stayed during weeks of working in Spain and Italy. Ended up staying again a week later, without a second thought. Beautiful room, great safe, great area. Will 100% stay again next year when working in Rome.
Stayed 1 night in Aug 2019
Response from Roberta on 2019/8/25
We are glad you enjoyed your stay at the Gambrinus Hotel. We look forward to welcoming you again. Regards Roberta

10/10 Excellent

Jared

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BEST Hotel in Rome
Second time staying here -- originally booked the discounted green room, upgraded to the luxurious red room. Great view of the French Embassy, comfortable bed, great shower, very stylish, strong wifi, and a decent street parking in a seemingly safe area of the city. Great place to stay during a hectic work trip with the style you'd expect when you think of Italy. Staff was very friendly as well. Get a room on the nicer red floor and you won't be disappointed. Green floor seemed decent and clean enough for a nice night when pinching pennies.
Stayed 1 night in Aug 2019
Response from Roberta on 2019/8/25
Great to hear from you, you had a wonderful stay. We look forward to welcoming you again. Kind Regards Roberta

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people working there . Good location close to the train station even walking.
Stayed 1 night in Aug 2019
Response from Joseph on 2019/8/20
Dear guest thanks for your review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
He rooms are tiny, but wonderfully old world. Clean, neat and very confortable. Breakfast was included with many choices. Bus stoo directly across street. All buses go to Termini Station giving access to all of Italt at your fingertips!
Stayed 4 nights in Jul 2019
Response from Joseph on 2019/8/5
Dear Guest thank you for your review

8/10 Good

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really pleasant front desk staff - all of them. Very nice breakfast and a good location.
Stayed 2 nights in Jul 2019
Response from Roberta on 2019/7/16
Dear Mitchell, thank you for your nice feedback. We look forward to welcoming you again. Kind Regards Roberta

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It wasnt a 4 star hotel it was a room in a residential block two doors away and entered via the street using a yale lock. it was dark unkempt and just plain dirty .
Stayed 4 nights in Jun 2019
Response from jo on 2019/7/1
Dear guest thank you for your review

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Check in was disappointing, was told in a rude way to wait while he talked to his friends for 30 minutes. Gave us a room next to the hotel, you need a key to open the wooden door with a worn out lock. which takes a bit of magic to open. The aircon and bathroom fan is so noisy, it is difficult yo sleep with the noise level. Fittings and fixtures are old and outdated. Breakfast is below average and the staff at reception doesn’t know what customer service means.
Stayed 2 nights in Jun 2019
Response from jo on 2019/6/25
Dear Guest thank you for your review

6/10 Okay

constantin

Liked: Staff & service
2/3 star, not 4. Typical European hotel. Good location.Just to crash for the night.
Stayed 2 nights in May 2019
Response from joseph on 2019/5/20
Dear guest thanks for your review

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to roma termini and includes breakfast. Italian and greek restaurant close by
Stayed 5 nights in Apr 2019
Response from joseph on 2019/5/13
Dear guest thank you for your review

10/10 Excellent

paul michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, well decorated cosy rooms, & cheap
Great stay. The hotel is a 15/20 minute walk to the tourist sites, which is fine. There is a bus stop directly outside the hotel if you dont fancy walking. The room was small, but for Rome we found it to be well decorated and cosy. The shower was great and we slept very well. The breakfast was also good- it has everything you need and Raul the man working in the restaurant was super nice. We managed to get this room on Hotels.com for less than half the price advertised on booking.com!! so it was a real bargin. I would 100% stay here again
Stayed 2 nights in May 2019
Response from joseph on 2019/5/8
Dear Guest thanks for your review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay in Rome, not that close to tourist place
The staff is very helpful and nice! The check in was a bit slow, but because they take care to explain and say local tips and only 1 person is in charge of this. The room is very small, the beds were very comfortable. The bathrooms are clean but very tiny shower! the water temperature was good. Great breakfast!
Stayed 3 nights in Apr 2019
Response from Joseph on 2019/5/7
Dear Guest Thank you very much for your review

10/10 Excellent

Verified traveler

Stayed 2 nights in May 2019
Response from joseph on 2019/5/5
thank you for your review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019
Response from joseph on 2019/5/1
thank you for your opinion

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we entered the hotel the staff were so helpful and friendly. We had a superior room which I would recommend. Breakfast was very good with a great choice of food and the gentleman who was there every day of our stay was very friendly and helpful. Walking distance of Spanish Steps and the Trevi Fountain with a great selection of restaurants close by.
Stayed 4 nights in Apr 2019
Response from joseph on 2019/4/16
Dear guest thank you very much for your review

8/10 Good

Teresa

Liked: Cleanliness, staff & service
Nice hotel stay in Rome
Room was very clean, the bathroom size is ok, the water is hot. Just wallpaper and curtain looks old. This hotel location is great, easy to get everywhere. Staff is friendly. The breakfast is continental, lots of choices.
Stayed 5 nights in Apr 2019
Response from joseph on 2019/4/12
Thanks a lot for your review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel.
Good hotel with nice amenities. Although it was close to centre, I wouldn't rank it as a top location. Wifi did not work properly. Really liked breakfast- different options to choose from
Stayed 2 nights in Mar 2019
Response from joseph on 2019/4/8
thank you

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huge Disappointment......
Went there with a reservation from Hotels.com and were told that they were fully booked so made us walk to a different cheaper hotel to stay there for the first night. Service was abysmal staff was rude and consistently unhelpful, breakfast was a joke with a broken coffee machine and a huge wait in line for a tiny pancake (the line at the coliseum was shorter). Room was dingy and old fashioned with one single plug socket a broken AC and the view was of a dilapidated back ally. Construction work woke us in the mornings followed by yelling in Italian. Location was fair as it was in Rome but not in a nice part.
Stayed 4 nights in Mar 2019
Response from joseph on 2019/4/8
thank you for your review

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Breakfast could have been better. It would be nicer to have pots of tea or coffee rather than a machiene. The machiene is slow and only gives you small portions and you have to keep getting up to get another cup. This is bad. I’m
Stayed 3 nights in Mar 2019
Response from joseph on 2019/3/31
thank you for your opinion

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfection
I had a very good stay,The hotel is perfect every thing was fantastic we had a great time and the food is delicious we will come again soon
Stayed 4 nights in Feb 2019
Response from jo on 2019/3/1
Thank you very much Mr Ali my best Joseph Clemente

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from joseph on 2019/2/1
Thanks Jack for your review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rome as it used to be
A lot has changed in Rome since I lived here 30 years ago. The Gambrinus has just the right mix of old and new. It feels old but works well -- well taken care of.
Stayed 4 nights in Jan 2019
Response from Joseph on 2019/2/1
Dear David thank for your review

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy but tiny...
The hotel was clean with friendly staff but the room was probably the smallest we’ve stayed in out of all the hotels across North America and France.
Stayed 2 nights in Oct 2018
Response from joseph on 2018/10/8
Dear Kenneth , thank you very much for your review regards Joseph Clemente mananger

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018
Response from Joseph on 2018/10/8
Dear Guest , thank you very much for your review regards Joseph Clemente mananger

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Román holiday
Awesome hotel ! Best breakfast ! Will return
Stayed 1 night in Jul 2018
Response from JOSEPH on 2018/8/2
Dear Guest thank you for nice review , hope to see you again in Rome

8/10 Good

Jaraschai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018
Response from joseph on 2018/6/29
Dear Jaraschai many thanks for you review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay. Close to train station if you chose to travel by train to other places of interest. Exsellent breakfast with great variety of food.
Stayed 1 night in Apr 2018
Response from JOSEPH on 2018/4/22
thank you very much fir your review hope to see you again In Rome regards Joseph

8/10 Good

deziray, new york

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love love love Roberta and David!!!
My trip was almost one of the worst experiences of my life...I won’t go into detail but suffice to say that Roberta and David’s hospitality is unparalleled. I can’t imagine staying in any other hotel if I go back. The location was perfect and I can’t say enough about the hospitality. Grazie Roberta and David!!! Love you guys :)
Stayed 5 nights in Mar 2018
Response from joseph on 2018/3/27
Dear Deziray thanks for your nice review hope to see you again in Rome

8/10 Good

Glenda, Cambridge UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location far weekend away
I stayed here with my daughter for a weekend away. We walked everywhere and with the Vatican being furthest away at an hour walk it was ideal for us. The room was lovely and comfortable. The staff were very helpful especially with recommendations of places to eat. The breakfast wasn’t the best I’ve had but there was plenty of choice and you’re not paying for a 5 star hotel. It set us up well for the day. I will definitely recommend the hotel and I’d happily stay there again.
Stayed 2 nights in Mar 2018
Response from joseph on 2018/3/27
Thanks lot for your review

6/10 Okay

Suzanne

Liked: Cleanliness
Small but ok
Was ok, the room was economy size which is ok but I had to lift the case over the bed to have space to open it. There was an over powering use of room deodorisers both in the lobby and room. I had to open the window to air the room after cleaning.
Stayed 3 nights in Feb 2018
Response from joseph on 2018/2/19
Dear Suzanne Thank you very much for you review , your opinion id important for us kind regards Joseph Clemente

8/10 Good

Peter, Ottawa,Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in Rome
The hotel is not fancy,but clean and is well-located,about a 20 minute walk to via Veneto,the Trevi Fountain is a bit further and lots of shops and restaurants nearby.
Stayed 2 nights in Oct 2017

8/10 Good

Peter, ottawa,Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
The hotel is well situated,walking distance to many restaurants and main attractions(Trevi fountain,museums,etc). The room was typical sized for Italy,very clean and we had everything we needed. VG got breakfast,huge selection of food,the staff is especially helpful.
Stayed 1 night in Sep 2017

6/10 Okay

Surya, London

Liked: Cleanliness, staff & service
Cost hotel
Nice hotel, friendly staff. Wasn't massively impressed with breakfast spread especially 1. No labels and 2. Things finished by 9am when I went down. No regrets!
Stayed 2 nights in Sep 2017

10/10 Excellent

Valerio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

8/10 Good

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip to Italy Wedding
Good Experience. Would have like to had opportunity for Soad Vending Machine. Was not happy that I had to Pay Premium Charges to watch movies on TV, even 15 to 20 year old movies. While rates were good.
Stayed 1 night in Aug 2017
Dear John Thank you for spending time to review you stay , we are happy that you had a nice stay , hope to see you again in Rome to give you a free movie regards Joseph

4/10 Poor

Chidi king, London

Disliked: Staff & service, property conditions & facilities, room comfort
They gave us room very close to the noisy lift . The worst room in the hotel. I have to keep begging them to change the room after 5 days they finally change it. The cleaner admit it's was very unfair and have not seen anything like that. Someone who's staying for 8night could get such bad terrible room. I developed serious chest pain because of the bed .I had to buy another ticket to fly back to London for medical attention. Just came out of A&E now. ..Was at the hospital for 10hrs today.
Stayed 8 nights in Jul 2017
Response from Reseption on 2018/2/25
thank you for your review , hope to see you again in Rome at our Hotel

10/10 Excellent

Robert, Ottawa, Ontario Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value; great location
Clean room, helpful staff in a non-tourist area within 10 minute walk to both metro lines. Unbeatable price.
Stayed 2 nights in Jul 2017
Response from joseph clemente on 2017/7/29
Dear Robert Thank you very much fo your review , I'm glad we made our best to make you feel comfortable , hope ti see you again in Rome kind regards Joseph Clemente

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
In heart of Rome.
We were desperate for a decent place to stay in Rome as we hadn't booked a place in advance. This hotel was moderately priced and provided the amenities we expected. The rooms are small but very comfortable. Breakfast could be better in that it was either their buffet or nothing. Within walking distance off several tourist attractions. Great suggestions for dinner, by the hotel staff, for dinner.
Stayed 2 nights in Jun 2017
Response from JC on 2017/6/29
Hello Guest Thank you very much for choosing Gambrinus Hotel i for your stay in Rome. As soon as you have time, could you take a moment to share your on-line experience with friends and other webmasters on your favorite travel reviews site? Thank you… It was a pleasure to have you as a guest and we really hope to see you soon. Joseph Clemente manager Hotel gambrinus

4/10 Poor

Marie

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Jun 2017
Dear Guest thank you for your review , hope to see you in Rome again kind regards Joseph Clemente

6/10 Okay

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Being Central in Rome
I love walking in cities, and it's easy to make good walks from the Gambrinus: you can walk to the Borghese Gardens in 15 minutes, and continue to make something of a grand circuit through several notable neighborhoods. Breakfast was very good. The staff was helpful, even helping me order email concert tickets they printed for me. The single room was the problem. Much too small for real comfort. I found myself having to push furniture around to be able to move myself. If you choose this hotel and suffer any claustrophobia, be sure to ask for a larger room. This problem led me to question the four star rating.
Stayed 2 nights in May 2017
Hello Guest Thank you very much for choosing Gambrinus Hotel i for your stay in Rome. As soon as you have time, could you take a moment to share your on-line experience with friends and other webmasters on your favorite travel reviews site? Thank you… It was a pleasure to have you as a guest and we really hope to see you soon. Joseph Clemente manager Hotel gambrinus

10/10 Excellent

Blondie, Dorset, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel close to Termini Station.
My friend & I choose this hotel as it was close to Termini Station & easy walking distance to places of interests. We thoroughly enjoyed our stay in Rome, weather was fantastic & people were friendly and helpful. Loved the fact we were greeted at the Hotel very late at night as they allow a late check in time due to flight times. I would use them again and recommend to friends & family.
Stayed 4 nights in May 2017
Response from jc on 2017/6/29
Hello Guest Thank you very much for choosing Gambrinus Hotel i for your stay in Rome. As soon as you have time, could you take a moment to share your on-line experience with friends and other webmasters on your favorite travel reviews site? Thank you… It was a pleasure to have you as a guest and we really hope to see you soon. Joseph Clemente manager Hotel gambrinus

8/10 Good

Andrea

Liked: Cleanliness, staff & service
good location
Hotel is clean, decent breakfast and friendly staff. Only downside being the very small room, and a snag when I got there (safe not working and not repaired). Other than that it is an ok hotel.
Hello Guest Thank you very much for choosing Gambrinus Hotel i for your stay in Rome. As soon as you have time, could you take a moment to share your on-line experience with friends and other webmasters on your favorite travel reviews site? Thank you… It was a pleasure to have you as a guest and we really hope to see you soon. Joseph Clemente manager Hotel gambrinus