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Reviews of Hampton Inn Rocky Mount

2.5 out of 5
Hampton Inn Rocky Mount
530 N Winstead Ave, Rocky Mount, NC

Reviews

8.6

Excellent

Rating 10 - Excellent. 557 out of 1004 reviews" "
Rating 8 - Good. 271 out of 1004 reviews" "
Rating 6 - Okay. 96 out of 1004 reviews" "
Rating 4 - Poor. 39 out of 1004 reviews" "
Rating 2 - Terrible. 41 out of 1004 reviews" "

8.6/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jackson

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful experience. The staff were great and very friendly. The breakfast was great.
Stayed 1 night in May 2024

8/10 Good

Mary Jo

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff were great! Friendly and accommodating! The beds were terrible, so uncomfortable. Rooms need updating.
Stayed 1 night in May 2024

10/10 Excellent

Armand

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love this Hampton Inn
Stayed 1 night in May 2024

8/10 Good

Tonya

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely kind & helpful. The only downfall of our stay was: at breakfast they were out of waffle mix, forks. I asked & they restocked. Out of milk. No milk anywhere in the building. Which was an issue.
Stayed 1 night in May 2024

6/10 Okay

Veronica

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The bathroom shower had a hole in the wall where the shower came out. The toilet had a huge thing in between the lid and bottom to boost you. The toilet was not sturdy. The soap dispenser had hair on it. The shelves the towels and washcloths on were dirty. I understand it is an older hotel, but some repairs should be done. The breakfast crew were so nice and friendly.
Stayed 1 night in Apr 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Ronald

Stayed 1 night in Apr 2024

2/10 Terrible

Crystal

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Pool not available and no mention of this until I asked, as it was not posted on website. Extremely disappointing and unacceptable as ut was the while point for picking this hotel. Room was changed without my knowledge and that was a shocking issue, as we almost walked into someone else's room and were extremely confused when somone walked into it, right in front of us. Bed were lacking comfort/cushion, as were the pillows. Shampoo and conditioner provided were phenomenal. I'd surely like money returned for the lack of amenities
Stayed 1 night in Apr 2024

2/10 Terrible

William

Disliked: Cleanliness, staff & service, property conditions & facilities
Gave us a smoking room, even though we didn’t reserve or want one, and told us it was the last room they had
Stayed 1 night in Feb 2024

10/10 Excellent

Joe

Business traveler, Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience
Stayed 1 night in Apr 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

John

Stayed 1 night in Mar 2024

2/10 Terrible

Rick

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Booked a room with two double beds through expedia over a month ago. Staff said expedia booked us a king and they couldnt fix it or do anything more than provide a cot. Horrible stay, very bad expedia experience.
Stayed 1 night in Mar 2024

10/10 Excellent

Rosalyn

Stayed 1 night in Mar 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

joseph

Traveled with partner
Liked: Staff & service, amenities
Property was clean but dated
Stayed 1 night in Mar 2024

10/10 Excellent

Jacqueline

Liked: Staff & service
I was a little upset because the sink in the bedroom not the bathroom had a wad of hair left in it . No milk for cereal or coffee at breakfast
Stayed 1 night in Mar 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always appreciate Hampton. Staff was exceptional at check in.
Stayed 1 night in Mar 2024

8/10 Good

DONALD

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 1 night in Mar 2024

10/10 Excellent

Christopher

Stayed 1 night in Mar 2024

10/10 Excellent

Cynthia

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 2 nights in Mar 2024

6/10 Okay

Gary

Traveled with partner
Liked: Staff & service
In need of a face-lift. Rooms are well worn. 2nd floor plumbing smelled terrible and we had to be relocated to another floor.
Stayed 1 night in Mar 2024

6/10 Okay

Wendy, Almonte

Traveled with family
Property is okay. Rooms are clean but a little Outdated. Bathrooms could us an upgrade.
Stayed 1 night in Mar 2024

10/10 Excellent

Dennis

Liked: Cleanliness
Stayed 1 night in Mar 2024

6/10 Okay

Diane

Liked: Staff & service
No smart tv
Stayed 1 night in Mar 2024

2/10 Terrible

Angela

Stayed 1 night in Mar 2024

8/10 Good

James

Busy area, lots of stores, gas and food.
Stayed 1 night in Mar 2024

4/10 Poor

Roy

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Bathtub was rusty. Breakfast was terrible. Asked for more bagels, told none at this time. Server was rude and in no hurry to help. Luckily we were in and out. Would not recommend
Stayed 1 night in Feb 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like that my room was not cleaned the entire time of my stay
Stayed 3 nights in Feb 2024

10/10 Excellent

Tammy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great! The room was comfortable and Clean. The staff at the front desk was very nice and friendly and welcoming! The sweet lady at breakfast was amazing and breakfast was very good. Would definitely recommend it!
Stayed 1 night in Feb 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Our door would not close and lock without effort to pull it closer, otherwise it would stay open. Most motel doors close and lock without special attention.
Stayed 1 night in Feb 2024

6/10 Okay

Gary

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Reservation was for king size bed with a bath tub. Not available, had to have 2 beds in order to have a tub. Carpet was dirty, only half a curtain on the window so you couldn't block out the street lights to darken the room for sleep. Breakfast was excellent and kitchen staff was very friendly. Probably won't stay there again.
Stayed 1 night in Feb 2024

10/10 Excellent

Helen, White Plains

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy access from 95
Stayed 1 night in Jan 2024

8/10 Good

Grazyna

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jimmie Little was awesome as was J’Quan at the desk in the morning. These two men were impeccably dressed and were so helpful. Jimmie recommended a nearby restaurant where we had a delicious meal and met other guests from the hotel. All the staff were as friendly and helpful as can be!
Stayed 1 night in Jan 2024

10/10 Excellent

Annette, Massapequa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All of the above.
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Jim

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very satisfied with the service & accommodations. The room noise level is high from the AC unit & refrigerator!! Difficulty staying asleep.
Stayed 1 night in Jan 2024

8/10 Good

Donald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice but
Floors were to slippery when wet. Dog recess too high for a single night
Stayed 1 night in Jan 2024

4/10 Poor

Fernando

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
After very little to no sleep the previous day and after a 12 hour drive we immediately fell asleep upon arriving at 5PM . When we woke up the next day at with a 700 mile drive ahead of us we discovered the shower head was broken at the stem where it normally is placed. The hand held was on the tub floor with no ability to be hung. We struggled with the hand held and made do with what was available. To say it was not ideal is an understatement. The front desk offered to place us in a different room that morning however with a 700 mile drive ahead of us and pressed for time it was not a practical solution. We’ve stayed at this hotel before with very good experiences but this visit was very disappointing.
Stayed 1 night in Jan 2024

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great stay! The hospitality was outstanding. A refreshing find along 95, quiet, clean room, and wonderful breakfast. We had scrambled eggs, bacon, roasted potatoes and onions, hot waffles, fresh muffins, bagels, oatmeal and toppings, juices, yogurt, fresh fruit…even hot apple cider! Check-in was quick, and normal check-out time is 12pm - so you can take your time! I hope we have a reason to stay here again because we would. The staff take care of the place and are very welcoming. Thank you for a wonderful stay!

10/10 Excellent

Rababa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Judith

Liked: Cleanliness, property conditions & facilities, room comfort
Happy stay
The young lady at the desk when we arrived was outstanding. She was friendly and gave us an excellent recommendation for dinner. The mattress was a little soft and worn, but the room was clean
Stayed 1 night in Jan 2024

10/10 Excellent

Martha

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Barbara

Liked: Cleanliness
Stayed 1 night in Jan 2024

10/10 Excellent

Howard

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everyone helpful and friendly
Stayed 1 night in Jan 2024

10/10 Excellent

Thomas, Merrick

Stayed 1 night in Jan 2024

10/10 Excellent

Rona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Terry

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jan 2024