Exterior
Check availability

Reviews of Bearskin Neck Motor Lodge

2.5 out of 5
Bearskin Neck Motor Lodge
64 Bearskin Neck, Rockport, MA

Reviews

9.8

Exceptional

Rating 10 - Excellent. 122 out of 150 reviews" "
Rating 8 - Good. 27 out of 150 reviews" "
Rating 6 - Okay. 1 out of 150 reviews" "
Rating 4 - Poor. 0 out of 150 reviews" "
Rating 2 - Terrible. 0 out of 150 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All
Stayed 1 night in Apr 2024
Response from Krystle on 2024/5/1
Thank you so much for the amazing review!Sincerely,Krystle & Eric

10/10 Excellent

Chad and Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Sweet little hotel with the best views!
Stayed 1 night in Oct 2023
Response from Krystle on 2023/10/20
Hello,Thank you so much! So glad you enjoyed your time with us.

10/10 Excellent

Marlene

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful little property!
Stayed 1 night in Oct 2023
Response from Krystle on 2023/10/20
Thank you so much for the amazing review.

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Location is everything.
Location, location, location. Amazing views and sound of ocean. Walk to shops and food. The positives: Excellent location and good service and clean. But beds and soft and pillows are like rocks, walls thin and neighbors kept us up with their talking on the porch, plastic cups and mediocre coffee amenities. Overall very average - u pay for the location.
Stayed 2 nights in Oct 2023
Response from Krystle on 2023/10/5
Hello,Thank you for taking the time to submit your feedback. However, we are disapointed you did not love your stay. Our service, location, and cleanliness are among our top priorities for a guest stay, so I am glad we provided you with that.Mattress are very subjective. We have some guests who love our mattresses and ask for the brand to buy themselves, and we have some who prefer a firmer mattress. That being said, our mattress are less than 3 years old. We have gone through two different types of pillows over the last few years, because like mattresses they are subjective. We are waiting on an order for for new pillows to give guests two different pillow types options in each room.As for coffee, we provide standard hotel coffee making supplies including regular, decaf, English breakfast, green tea, and condiment kits.

10/10 Excellent

Jaqueline, Winter Park

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location and the rooms were very cozy. We had a peaceful and quiet sleep.
Stayed 1 night in Sep 2023
Response from Krystle on 2023/9/26
Thank you so much for the amazing review! So glad you enjoyed your stay.Sincerely,Krystle

10/10 Excellent

Frances, Tucker

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was here 20 years ago and it is just as wonderful as it was then.
Stayed 1 night in Sep 2023
Response from Krystle on 2023/9/22
Hello,Thank you so much for the great review. So glad you enjoyed your stay!

10/10 Excellent

Timothy

Stayed 1 night in Sep 2023
Response from Krystle on 2023/9/23
Thank you so much! So glad you enjoyed your stay.

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the most beautiful location you could stay at. Adorable local area. Very walkable. Easy parking and check in. Very very clean. Have coffee on the porch. Watch the sunset from bed over the water. Swim in the ocean at the beach a 7 minute walk away. Perfection.
Stayed 1 night in Sep 2023
Response from Krystle on 2023/9/10
Thank you so much. So glad you enjoyed your stay!Sincerely,Krystle

10/10 Excellent

Francine

Liked: Amenities
Great location right on the water
Stayed 1 night in Sep 2023
Response from Krystle on 2023/9/5
Thank you for the amazing review! So glad you enjoyed your stay.Sincerely,Krystle

10/10 Excellent

Florence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Krystle on 2023/8/23
Thank you so much for the amazing review!

10/10 Excellent

Evelyn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the convenient location, the view of the bay, express check-in, cleanliness and comfort of the room. The staff were lovely and kind.
Stayed 1 night in Aug 2023
Response from Krystle on 2023/8/17
Thank you so much for the great review! So glad you enjoyed your time and our staff were so great. We are lucky to have the most amazing team and reviewed like that mean so much to all of us!Sincerely,Krystle & Eric

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. As picturesque as it gets. Great view of harbor. Love this little family owned motel!
Stayed 2 nights in Jul 2023
Response from Krystle on 2023/7/29
Thank you so much for the amazing review! So glad you enjoyed your stay.

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My stay was great! Though both my daughter and I had knee issues, we preferred the top floor and to be at the end was another bonus. I had one issue and that was answered positively, immediately. That kind of service is often hard to come by.
Stayed 1 night in Jun 2023
Response from Krystle on 2023/6/28
Thank you so much for the amazing review! So glad you enjoyed your stay.Krystle

10/10 Excellent

Conrad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Krystle on 2023/6/27
Thank you so much for the great review!

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
For a perfect weekend of just listening to the waves, this is the ideal place. The location is perfect for shopping the galleries. Could not have asked for any place any nicer.
Stayed 1 night in Jun 2023
Response from Krystle on 2023/6/16
Hello,Thank you so much! Our location is truly ideal; you have the serene ocean views, while also be central located. Hope to see you again.Krystle

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, Wonderful view! Very convenient.
Stayed 2 nights in Jun 2023
Response from Krystle on 2023/6/16
Wow, thank you so much for the lovely review. So glad you enjoyed your stay.Krystle

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Right near all of the shops. And the shops are fun, general small spaces run by the local artists. Great area to walk around. Parking right at the Lodge was good. We took the small room (1 queen bed) and initially it did feel a bit tight, but once we figured it out it was fine and fit our needs. The staff was great and very helpful with everything. Room was ready in advance so we could go right in.
Stayed 3 nights in Jun 2023
Response from Krystle on 2023/6/8
Thank you so much for the lovely review! I am so glad you enjoyed your stay. Rockport is such a unique spot. You stayed in the petite queen room, which is a smaller room, but still ocean front with all the same amenities. We do have 7 larger rooms if you would prefer more space next time.Sincerely,Krystle

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Krystle on 2023/5/30
Thank you for the great review. So glad you enjoyed your stay.Sincerely,Krystle

10/10 Excellent

Sherrah, Henderson

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, perfect, picturesque
Stayed 1 night in May 2023
Response from Krystle on 2023/5/28
Thank you so much for the amazing review. So glad you enjoyed your stay

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful relaxing view of the ocean
Loved it. Great place. Beautiful ocean view! We’ll be back no doubt!
Stayed 2 nights in May 2023
Response from Krystle on 2023/5/28
Thank you for the amazing review! Great photo!

10/10 Excellent

Betty

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Cool,friendly, mom & pop place. We liked it all.
Stayed 1 night in May 2023
Response from Krystle on 2023/5/19
Thank you so much for the amazing review.Sincerely,Krystle

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view of Atlantic Ocean, close to shops and dining. Staff very friendly, helpful and great communication.
Stayed 1 night in Apr 2023
Response from Krystle on 2023/4/27
Thank you so much for the great review! So glad you enjoyed your stay.

10/10 Excellent

monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Krystle on 2023/5/8
Thank you so much or the great review!

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, Location .....
You can not beat the view and find a better location if you wish to have the whole village in a moments walk out your door! The rooms which you might expect to be old school Motor Lodge(y) have been tastefully updated to have a cottage chic appeal and MOST of all in my book is that it was COMPLETELY clean!
1 minute walk from your door
The street view next to the parking area.
Stayed 1 night in Nov 2022
Response from Krystle on 2022/11/16
Hello,Thank you so much for the amazing review. So glad you enjoyed your time with us.Sincerely,Krystle

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bearskin Neck Motor Lodge is charming, clean and has amazing views of the bay. I would stay again!
Stayed 1 night in Oct 2022
Response from Krystle on 2022/10/25
Thank you so much! So glad you enjoyed your stay!

10/10 Excellent

Rachel Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint, cozy with a nice view over the water
Stayed 1 night in Oct 2022
Response from Krystle on 2022/10/15
Thank you so much for the wonderful review! So glad you enjoyed your stay.Krystle

10/10 Excellent

John

Stayed 1 night in Sep 2022

10/10 Excellent

Eulalia

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Staff and location
Stayed 1 night in Sep 2022
Response from Krystle on 2022/9/5
Thank you so much for the amazing review! So glad you enjoyed your stay.Krystle

10/10 Excellent

Jody

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rockport Getaway
Very clean accomodations, very easy to get around, close to beaches and beautiful view off the balcony
Stayed 1 night in Aug 2022

10/10 Excellent

AMY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anniversary stay
Had a great night. Loved being right near the water and watching the ducks and boats. Friendly staff made it so easy to check in and out. Will definitely go back.
Stayed 1 night in Jul 2022
Response from Krystle on 2022/7/28
Wow, thank you so much for the amazing review! So glad you enjoyed your stay. Sincerely, Krystle

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms and views, has always been clean. Easy walk to artist galleries and shops
Stayed 2 nights in Jul 2022
Response from Krystle on 2022/7/27
Wow, thank you so much for the amazing review. So glad you enjoyed your stay with us. Krystle

10/10 Excellent

Donald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good communication with owner. Room very clean and comfortable. Great view from room and balcony. Nice private picnic area. Highly recommend.
Stayed 1 night in Jun 2022
Response from Krystle on 2022/6/23
Hello, Thank you so much for the amazing review. So glad you enjoyed your time with us! Krystle

10/10 Excellent

Verified traveler

Stayed 1 night in Jun 2022
Response from Krystle on 2022/6/13
Thank you so much for the great review! So glad you enjoyed your stay!

8/10 Good

Laurie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is very clean, convenient and comes with a million-dollar view right outside your balcony. I loved the contactless check-in and check-out. Communication via email and text made it very easy. The rooms are pretty basic but have some nice updates and everything we needed including comfy beds, a small coffee maker, a small refrigerator, and a nicely stocked bathroom. The only downsides are the nearness of the street (mostly foot-traffic) and the balcony being one long run with no separation between rooms. On the other hand, if friends or family are in adjacent rooms they will share common space! It was not a place I’d feel comfortable bringing small children due to the drop down to the rocks below the simple balcony railing. So the outside of the building would benefit from some updating but we slept like babies and were very happy in our room. 😊
Stayed 1 night in Jun 2022
Response from Krystle on 2022/6/9
Hello, Thank you for the great review! Glad you enjoyed your stay with us. Though we are right on Bearskin Neck in the heart of Rockport, our rooms are set at least 40 feet back from the street and all the bedrooms are ocean side, giving privacy for our guests. As for children, we do have guests who stay with children, our back decks are ocean front but parental supervision is probably necessary if they are worried about children squeezing through the deck railings.

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely pleased
Krystle was extremely helpful with tips and communication. She was very efficient in letting us know that we could check in early, providing supplies so we get what we needed. She provided a microwave to reheat our leftovers. She let us know about the harbor master and their number for on shore fishing questions. Texting worked for us because she responded so quickly 😀 Our room was comfortable and had a great view. We enjoyed the deck for snacks, lunch and nature watching. Especially loved that we could walk everywhere we wanted to go easily; no hunting for parking spots !!!
Stayed 2 nights in Jun 2022
Response from Krystle on 2022/6/9
Hello, Thank you so much for the fabulous review! So happy to hear you enjoyed your stay! Sincerely, Krystle

10/10 Excellent

Boris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I had the best sleep in the last 30 years!!! Absolutely great hotel, in the great place!
Stayed 1 night in May 2022
Response from Krystle on 2022/6/11
Thank you so much for the amazing review! So glad you enjoyed your stay!

8/10 Good

Anne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was great and ease to walking around in Rockport MA was nice
Stayed 2 nights in May 2022
Response from Krystle on 2022/5/10
Thank you so much for the amazing review! Krystle

10/10 Excellent

James, NEW HARBOR

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent ocean view. Many nearby restaurants and shopping. Shalin Liu Performance Center is within easy walking distance. Did I mention the excellent ocean view?
Stayed 1 night in May 2022
Response from Krystle on 2022/5/2
Hello, Thank you so much for the incredible review! We are so glad you enjoyed your time with us! Krystle

10/10 Excellent

Carla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, amazing view, clean room, great communication by staff, no complaints! Would definitely stay here again!
Stayed 1 night in Apr 2022
Response from Krystle on 2022/5/2
Hello, Thank you so much for the amazing review! Hope to see you again! Krystle

10/10 Excellent

Danielle

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here every year it’s just beautiful! We leave our window open at night so we can hear the waves crashing it is perfect!
Stayed 1 night in Apr 2022
Response from Krystle on 2022/4/29
Thank you so much for the amazing review! So glad you enjoyed your time with us. Hope to see you back again soon. Sincerely, Krystle

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

10/10 Excellent

Dorie M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!!
Bearskin Neck Motor Lodge was fabulous. The room was spotless and had a magnificent view. The waves lapping at the rocks made for a great nights sleep. Can’t wait to go back.
Stayed 1 night in Apr 2022
Response from Krystle on 2022/4/26
Thank you so much for the fabulous review! So glad you enjoyed your stay. Krystle

10/10 Excellent

Carter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ocean front, nice staff
Stayed 1 night in Apr 2022
Response from Krystle on 2022/5/5
Thank you so much for the amazing review! So glad you enjoyed your time with us. Krystle

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Immaculate! Perfect getaway!
Immaculate! Newly redone, beautiful views, right in the heart of Rockport, walking to everything, great communication with owners, flower delivery waiting in the room as requested! Nothing could have made it better. New climate control unit for perfect, steady comfort. Planning on staying again and again! You will not be disappointed! Defined as a motor lodge but just as personal, quaint and appointed as any inn.
Beautiful balcony view!
Stayed 1 night in Apr 2022
Response from Krystle on 2022/4/29
Hello, Thank you so much for the wonderful review. We have worked hard over the past few years to really update and modernize the property so we appreciate the feedback and compliments. Sincerely, Krystle

10/10 Excellent

Marilyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was exactly what we were looking for. Clean, comfortable, walking distance to shops and restaurants and ocean views.
Stayed 1 night in Apr 2022
Response from Krystle on 2022/4/29
Hello, Thank you so much for the wonderful review! Sincerely, Krystle

10/10 Excellent

Holden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best view ever
Customer service was absolutely remarkable. Rooms were comfortable and very clean! The view was amazing with the ocean 15 feet from our door. We will be back.
Stayed 1 night in Apr 2022
Response from Krystle on 2022/4/4
Thank you so much for the great review! Beautiful Photos

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Krystle on 2021/11/17
Thank you for the amazing review! So glad you enjoyed your stay with us. Krystle

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2021

10/10 Excellent

Catharine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely decorated and inviting room that has been updated. Very comfortable beds and modern bathroom. You cant beat the view or location!! I highly recommend!
Stayed 1 night in Oct 2021
Response from Krystle on 2021/10/27
Hello, Thank you so much for the amazing review! So glad you enjoyed your time with us. Sincerely, Krystle

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location with amazing views of the water. Unit was spotlessly clean with sea coast touches. Management was very responsive to our questions. Great property.
Stayed 1 night in Oct 2021
Response from Krystle on 2021/10/12
Hello, Thank you so much for the amazing review. So glad you enjoyed your stay!