羅賈斯特出租度假屋

「Very enjoyable stay and well looked after by staff once there. Appartment was very updated and modern. Will definately book again in the near future. 」

「Very nice stay. Very clean layout, really good comfortable beds, good sleep, quiet.10/10 」

「We had to make more than 3 calls and spent 1h on the phone just to get someone to speak to us and only later to give us the key to apartment. We than waited another 10min for the landlord to turn up. Beds in apartment were below standard and with horrible, bad quality mattresses. The daily rate charged was quite expensive given the poor quality of beds and matresses. That is not quality, but unacceptable state of affairs. This was also sold as THAMES VIEW APARTMENT, yet even though apartment...

「Great apartment and facilities. Was very happy. 」

「Some of the basics were not provided on our stay so really wasn't worth the money. Communication - didn't receive the check-in details by email as instructions said. The day before the stay I tried to contact the host multiple ways, including Hotels.com support x 2, with no luck. Eventually on the day of the stay I was told I would get the information at 12pm. At around 1pm I had not received the information so chased again. Was finally given the information at 2pm but was rudely told that...

「Unable to check in and spent hours infront of property. Sent ID's to complete check in procedure only to be told no rooms available. Also address is not correct and you will be taken to an office and not an apartment. BE CAREFUL 」