Dear Mark,Thank you for taking the time to provide your review of Staybridge Suites Rochester. It sounds like our suite was the perfect fit for your stay! We're glad you enjoyed the comfortable space, the convenience of the kitchen and living area, and of course, the sparkling clean environment. We appreciate you staying with us and hope to welcome you back again soon!Thank you,Steve Otto

Thank you for taking a moment to review your recent stay with us at Staybridge Suites Rochester! Our staff loves to make our guests feel at home, and we're glad that they could make your acquaintance and that you enjoyed our delicious breakfast offerings. However, we apologize for any inconvenience you had regarding our pool and amenities. We hope that these matters did not impact your overall stay with us too much. It was our pleasure to have you join us, and we'd love to welcome you back soon so you may fully experience all that our great property has to offer.Thank you,Steve Otto

Dear Keyla,Thank you so much for the review. In order to better address specific concerns, we encourage you to reach out to us with additional information about how we could have improved your visit. We hope to hear from you soon. Thank you,Steve Otto

Hello Rocio,Thank you for choosing Staybridge Suites Rochester and for sharing your five-star review! While we are pleased to hear that you had an enjoyable visit, we regret that the pool was undergoing maintenance during your time with us. Please accept our apologies for the inconvenience; we hope to welcome you back soon for an even more satisfying experience.Thank you,Steve Otto

Hi Sharon,Thank you for your kind review of Staybridge Suites Rochester. It's great to know you enjoyed our spacious and clean accommodations, tasty breakfast, top-notch service, and convenient parking. Come back and see us anytime!Thank you,Steve Otto

Hello Marissa,Thank you for choosing Staybridge Suites Rochester and sharing your delightful five-star review. While we are sorry for the concern with the hot tub, we are delighted you had a wonderful stay thanks to our clean, peaceful accommodations. We look forward to welcoming you back for another great stay.Thank you,Steve Otto

Dear Gao,We're saddened to learn you did not enjoy your visit. Please accept our apologies for any disappointment with the in-room amenities and breakfast selection. We'll keep your comments in mind, and we hope you'll consider staying with us again should you be back in the area.Thank you,Steve Otto

Hi Shawn,We loved hosting you at Staybridge Suites Rochester. It's fantastic that our team members impressed you with their friendly hospitality! Thank you for this great review, and we hope you return soon!Thank you,Steve Otto

Dear Brandon,We're sorry to hear that you didn't have a good time with us overall. The cleanliness and upkeep of our accommodations are two of our top priorities, so it's unfortunate to hear that this wasn't reflected during your recent visit. All of your feedback will be looked into by our housekeeping and maintenance teams, as we're always striving to improve for the future. Thank you, and we hope to see you again soon. Thank you,Steve Otto