Find Shopping Hotels in Rochester, WA

"We didn’t stay because of how deplorable the conditions were. The staff was rude and made checking in impossible, once they finally gave us a room key, we entered the room to find that it had been in previous use and never cleaned (Beds were unmade, trash next to the door, and the door did not close properly as it seemed it had been kicked in). While addressing these concerns at the front desk we witnessed what seemed to be working girls coming in for a shift, verified by the heavy police presence. We requested a refund and left as quickly as possible. The staff working the counter at that point, must have known the condition the room was in, because he didn’t ask any questions or raise any objections. "

"All good"

"Great breakfast layout"

"The room was clean, and up to date. The breakfast was really good. The hot tub could have been a few degrees warmer but it was open, and very spacious!"

"Pros: There was something to eat for every meal inside the hotel. The restaurants did not disappoint. The staff was amazing and super friendly. Called for room service and it didn't have to wait long. The wave pool was our favorite. Kids enjoyed the arcade, dance party and mineral mining. Cons: Bathrooms outdated. The handle to our shower was loose so the water kept getting hot. The sink was outside the bathroom and in the main room where everyone can hear you wash your hands in the middle of the night. Bedroom floors were so dirty because when we hung our wet swimsuites over the door for a couple minutes before hanging over shower, I had to wipe up the water off the floor with a white hotel towel and that turned light brown. There were fruit flies in our hotel room upon arrival. We did our best to get rid of them. Elevators slow and outdated. We got tired of waiting in line most of the time to take the elevator so we used the stairs. We were on the 5th floor. So if you don't like stairs, just wait for the elevator. "

"Breakfast was okay. "

"Breakfast great the only thing is they need to clean rooms every day "

"rooms were updated and clean and staff were all professional"

"This is clearly not a resort you’re checking in to. It’s a place to spend the night. Very nice staff. Very basic room (and I took a suite!) Decent breakfast, only made tolerable by the young lady making the omelettes. Happy to have gotten back on the road. "