The bathroom had no towel rack to hang your towel to dry. There is no shelf in the bathroom for one to put their toiletries while shaving or brushing your teeth. Water pressure is unsat. No hand hold for exiting the shower's slippery plastic floor. I give this report to help the owner know what needs looked at because I like the town and want this hotel to be a draw for the town. Its been a grand old place for generations.
Albert
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Kendall
2025 年 6 月 29 日
Kendall
於 2025 年 6 月住了 1 晚
2/10 很糟糕
William
2025 年 3 月 17 日
不喜歡:整潔度、員工素質和住宿環境和硬體
I made my reservation online. I went to the hotel. They told me they couldn’t find my reservation, but they said I could go ahead and get a room if I pay for it again Expedia needs to not deal with the Rochester hotel. I’ve never had a problem using. Expedia before this. I am completely dissatisfied and disgusted by this hotel.
William
於 2025 年 3 月住了 1 晚
6/10 一般般
Phillip
商務旅客, 家庭旅遊
2024 年 12 月 13 日
喜歡:整潔度和住宿環境和硬體
不喜歡:員工素質和設施服務
Front desk vacant. Had to call for her to come down to check in. She brought her kids. Acted as if we were inconveniencing her to check in. Room was nice. Acceptable if you want only a place to sleep. No amenities. On street parking. Poor signage.
Phillip
於 2024 年 12 月住了 1 晚
2/10 很糟糕
Heather
團體旅遊
2024 年 11 月 9 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff was very rude, the bathroom was FILFY...someone's used washcloth was in the shower and clumps of long hair was in and on the shower drain
Heather
於 2024 年 11 月住了 2 晚
2/10 很糟糕
Shanya
2024 年 11 月 7 日
Shanya
於 2024 年 11 月住了 1 晚
6/10 一般般
Mark
商務旅客
2024 年 11 月 6 日
喜歡:員工素質
Room had dirty floor - stained bed sheet. Found small bug on bed sheets. Bathroom had only shower stall - no bath tub. Okay place to stay if only one night. Being not pet friendly was main reason for staying there -
Mark
於 2024 年 11 月住了 1 晚
6/10 一般般
Marvin
2024 年 10 月 22 日
Restful stay in an old style hotel
Had a restful stay.
Marvin
於 2024 年 10 月住了 1 晚
10/10 有夠讚
Marshela
2024 年 10 月 10 日
喜歡:整潔度、員工素質和住宿環境和硬體
Enjoyed my stay
Marshela
於 2024 年 10 月住了 1 晚
10/10 有夠讚
Carlos Alberto
2024 年 10 月 6 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Carlos Alberto
於 2024 年 10 月住了 1 晚
10/10 有夠讚
Virginia
情侶出遊
2024 年 9 月 30 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We liked the price, the shower was new, the room was perfectly clean. It just needed towel racks.
Virginia
於 2024 年 9 月住了 2 晚
10/10 有夠讚
Virginia
情侶出遊
2024 年 9 月 30 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was clean and the staff was friendly. The restaurant Downstairs was great. It just needed towel racks.
Virginia
於 2024 年 9 月住了 2 晚
10/10 有夠讚
Solomon
2024 年 9 月 24 日
喜歡:整潔度、員工素質和住宿環境和硬體
Solomon
於 2024 年 9 月住了 2 晚
8/10 不錯哦
Debbie
2024 年 8 月 5 日
喜歡:整潔度、員工素質和住宿環境和硬體
Debbie
於 2024 年 8 月住了 1 晚
10/10 有夠讚
Rick
2024 年 8 月 4 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Overwhelmed and Thankful!
Cool little place and a cool little town. The bar and pool tables are excellent. The breakfast at the restaurant in the morning was outstanding. Service was top quality and the food was delicious! My girlfriend and I we're overly impressed with everything. I'm not sure exactly what her title was but a girl named Sky went above and beyond to accommodate a late check-in for us. I'm not sure that this would happen every time but we were in a little bit of a different situation after a crazy weekend that we had had. They were very understanding of our situation and Sky totally and completely went out of her way to meet us. I'm not sure if they would do this for anyone, but it was an extraordinary gesture of her to meet us at a late hour. Thank you again Sky! If we are ever in the area again I would 110% stay at the hotel again!
Rick
於 2024 年 8 月住了 1 晚
8/10 不錯哦
tatsuo
2024 年 7 月 7 日
喜歡:整潔度、住宿環境和硬體和客房舒適度
tatsuo
於 2024 年 6 月住了 1 晚
6/10 一般般
Mary
商務旅客, 家庭旅遊
2024 年 6 月 6 日
喜歡:員工素質
不喜歡:整潔度
I was waited on by the owner Ken who was very kind and gracious but the employees were nowhere to be found when needed. This hotel is a Landmark of Rochester and very old but updated. The cleaning could have been much better but was not the worse I have ever encountered. They do offer free WiFi and is conveniently located in downtown Rochester. There is multiple stores within walking distance.