Robinson Reserve Tours

Nice size rooms. One of the elevators was often not functional so it made waiting for the elevator long. Clean and responsive staff.

The location was great! It's hard to know exactly where to stay in NYC and I've stayed in a few different areas, but this hotel is across the street from the blue line and we were able to take the subway from JFK and my daughter from Penn Station to the hotel with ease! We walked to central park, times square, shopping on 5th Ave, our Broadway show, and more! My husband and I arrived very early and we were provided a space for our bags and access to bathrooms to freshen up. As soon as a room was available, we were able to check in early. Our flight/ train was late in the day we checked out and again the staff was extremely friendly and accommodating. We will definitely stay here again.

Hotel is cute and the vibe is great. But no elevators (my room was in the last floor) and bathrooms are in the hallway shared with other guests and I did not know that.